Reservations Manager Job at Marriott Bonvoy (Koh Samui)

Reservation Manager

Responsible for soliciting and managing reservations sales-related opportunities...

Location

Thailand , Phuket

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
no work experience required
OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
2 years experience in the sales and marketing, guest services, front desk, or related professional area

Job Responsibility

Solicit and manage reservations sales-related opportunities
Manage and provide training to Reservations Sales staff
Actively up-sell each business opportunity to maximize revenue
Achieve personal and team related revenue goals
Drive customer loyalty by delivering service excellence
Identify new reservations sales business
Understand market conditions and competitors
Monitor same day selling procedures to maximize room revenue
Coordinate with sales and Convention Services to process rooming lists and reservation cards
Execute operational aspects of business booked

What we offer

Training and development opportunities
Recognition programs
Focus on holistic well-being
Equal opportunity employer
Diverse and inclusive work environment

Fulltime

Actuarial Reserving Manager

Fantastic opportunity to take the next step on your career ladder within a major...

Location

United Kingdom , London

Salary:

Not provided

Star Actuarial Futures

Expiration Date

Until further notice

Requirements

Qualified (or part-qualified) non-life actuary
Strong reserving background
Experience across several lines
Strong written and oral communication skills
Demonstrable experience of taking ownership of workstreams and projects to completion
Knowledge of Python and R advantageous

Job Responsibility

Responsible for reserving across Lloyd’s & London Market, UK and global personal and commercial businesses
Cover GAAP, Solvency II technical provisions and IFRS 17 reporting
Support post-merger integration, cost reduction, modelling and process modernization, using cutting edge technologies, including AI/Gen AI etc., to future proof outputs
Get involved with underwriting & pricing transformation, including pricing model rationalization, pricing model re-platforming etc.

What we offer

excellent package

Fulltime

Reservation Supervisor

Reservation Supervisor position at JW Marriott Hotel & Suites Saigon overseeing ...

Location

Vietnam , Saigon

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 2 years of related work experience
At least 1 year of supervisory experience

Job Responsibility

Oversee accuracy of room blocks, reservations, and group market codes
Communicate company values and/or culture to new employees
Review and implement new Reservations procedures
Process all reservation requests, changes, and cancellations received by phone, fax, or mail
Identify guest reservation needs and determine appropriate room type
Verify availability of room type and rate
Explain guarantee, special rate, and cancellation policies to callers
Accommodate and document special requests
Answer questions about property facilities/services and room accommodations
Follow sales techniques to maximize revenue

What we offer

Training and development opportunities
Recognition programs
Focus on holistic well-being
True camaraderie with diverse group of co-workers
Luxury work environment

Fulltime

Reservations Executive

Oversee reservations operations at Four Points by Sheraton Mahabalipuram Resort ...

Location

India , Mahabalipuram

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 2 years of related work experience
At least 1 year of supervisory experience

Job Responsibility

Oversee accuracy of room blocks, reservations, and group market codes
Communicate company values and/or culture to new employees
Review and implement new Reservations procedures
Process all reservation requests, changes, and cancellations received by phone, fax, or mail
Identify guest reservation needs and determine appropriate room type
Verify availability of room type and rate
Explain guarantee, special rate, and cancellation policies to callers
Accommodate and document special requests
Answer questions about property facilities/services and room accommodations
Follow sales techniques to maximize revenue

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Rich blend of culture, talent, and experiences
Non-discrimination policy
United community where everyone is welcome
Supportive environment
Global team

Fulltime

Reservations Specialist

Villatel, a hospitality company, is seeking an experienced Reservations Speciali...

Location

United States , Orlando

Salary:

19.00 - 21.00 USD / Hour

Villatel

Expiration Date

Until further notice

Requirements

Sales Experience: Previous experience in a sales-driven role, preferably within the hospitality industry, with a proven track record of meeting or exceeding sales targets and revenue goals
Customer Focus: A passion for providing exceptional customer service and creating memorable experiences for guests, with strong interpersonal skills and a positive, guest-centric attitude
Sales Acumen: Strong sales and persuasion skills, with the ability to effectively communicate value propositions, overcome objectives, and close sales to drive revenue growth
Organizational Skills: Excellent organizational and time management skills, with the ability to prioritize tasks, manage multiple reservations simultaneously, and meet deadlines in a fast-paced environment
Attention to Detail: Meticulous attention to detail to ensure accuracy in reservation processing, payment handling, and guest information management
Computer proficiency: Proficiency in using reservation management systems and Microsoft systems to include
Office, Excel, Teams, and SharePoint

Job Responsibility

Reservation Handling: Process reservation requests received through multiple channels, including phone calls, emails, online platforms, travel agencies, 3rd party platforms and wholesale groups with accuracy and attention to detail
Sales Focus: Utilize persuasive sales techniques to upsell room upgrades, additional amenities, and special packages to maximize revenue and enhance the guest experience
Customer Service: Provide excellent customer service to guests by addressing inquiries, resolving issues, and handling special requests with professionalism, courtesy, and efficiency
Product Knowledge: Maintain a thorough understanding of the features, amenities, and offerings of all resort properties to effectively promote and sell accommodations to potential guests
Reservation System Operation: Utilize reservation management systems and software to input and manage reservations, process payments, generate confirmation documents, and update guest information accurately
Communication: Coordinate effectively with other departments, including guest services and dispatch to ensure seamless guest experiences and accurate fulfillment of guest requests

Fulltime

Reservations Specialist

Villatel, a hospitality company, is seeking an experienced Reservations Speciali...

Location

United States , Orlando

Salary:

18.00 - 20.00 USD / Hour

Villatel

Expiration Date

Until further notice

Requirements

Sales Experience: Previous experience in a sales-driven role, preferably within the hospitality industry, with a proven track record of meeting or exceeding sales targets and revenue goals
Customer Focus: A passion for providing exceptional customer service and creating memorable experiences for guests, with strong interpersonal skills and a positive, guest-centric attitude
Sales Acumen: Strong sales and persuasion skills, with the ability to effectively communicate value propositions, overcome objectives, and close sales to drive revenue growth
Organizational Skills: Excellent organizational and time management skills, with the ability to prioritize tasks, manage multiple reservations simultaneously, and meet deadlines in a fast-paced environment
Attention to Detail: Meticulous attention to detail to ensure accuracy in reservation processing, payment handling, and guest information management
Computer proficiency: Proficiency in using reservation management systems and Microsoft systems to include
Office, Excel, Teams, and SharePoint

Job Responsibility

Reservation Handling: Process reservation requests received through multiple channels, including phone calls, emails, online platforms, travel agencies, 3rd party platforms and wholesale groups with accuracy and attention to detail
Sales Focus: Utilize persuasive sales techniques to upsell room upgrades, additional amenities, and special packages to maximize revenue and enhance the guest experience
Customer Service: Provide excellent customer service to guests by addressing inquiries, resolving issues, and handling special requests with professionalism, courtesy, and efficiency
Product Knowledge: Maintain a thorough understanding of the features, amenities, and offerings of all resort properties to effectively promote and sell accommodations to potential guests
Reservation System Operation: Utilize reservation management systems and software to input and manage reservations, process payments, generate confirmation documents, and update guest information accurately
Communication: Coordinate effectively with other departments, including guest services and dispatch to ensure seamless guest experiences and accurate fulfillment of guest requests

Fulltime