CrawlJobs Logo

Reservations Manager

aimbridgeemea.com Logo

Aimbridge Hospitality EMEA

Location Icon

Location:
United Kingdom , Blackpool

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

As our Hotel Reservations Manager, you’ll be responsible for overseeing the reservations process from start to finish for our guests. You’ll work to ensure that guests have a seamless experience when booking their accommodations and that all reservations are accurate and up to date. This includes managing reservation systems, communicating with guests and other departments within the hotel, and ensuring that all reservations are properly documented. You’ll be responsible for managing room inventory and rates, as well as overseeing the work of reservation agents and other staff members.

Job Responsibility:

  • Overseeing the reservations process from start to finish for guests
  • Ensuring guests have a seamless experience when booking their accommodations
  • Ensuring that all reservations are accurate and up to date
  • Managing reservation systems, communicating with guests and other departments
  • Ensuring that all reservations are properly documented
  • Managing room inventory and rates
  • Overseeing the work of reservation agents and other staff members

Requirements:

  • Strong leadership skills
  • Excellent communication skills
  • Analytical and problem-solving skills
  • Attention to detail
  • Industry experience
What we offer:
  • Industry leading training and leadership development opportunities
  • Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
  • Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
  • 24/7 access to our employee assistance programme
  • Uncapped incentives to reward you for your contributions
  • Flexible working opportunities
  • Staff meals on duty
  • Access to hotel gym facilities
  • Free staff parking

Additional Information:

Job Posted:
April 24, 2026

Expiration:
May 23, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Reservations Manager

Reservation Manager

Responsible for soliciting and managing reservations sales-related opportunities...
Location
Location
Thailand , Phuket
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • no work experience required
  • OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
  • 2 years experience in the sales and marketing, guest services, front desk, or related professional area
Job Responsibility
Job Responsibility
  • Solicit and manage reservations sales-related opportunities
  • Manage and provide training to Reservations Sales staff
  • Actively up-sell each business opportunity to maximize revenue
  • Achieve personal and team related revenue goals
  • Drive customer loyalty by delivering service excellence
  • Identify new reservations sales business
  • Understand market conditions and competitors
  • Monitor same day selling procedures to maximize room revenue
  • Coordinate with sales and Convention Services to process rooming lists and reservation cards
  • Execute operational aspects of business booked
What we offer
What we offer
  • Training and development opportunities
  • Recognition programs
  • Focus on holistic well-being
  • Equal opportunity employer
  • Diverse and inclusive work environment
  • Fulltime
Read More
Arrow Right

Reservation Manager

Responsible for soliciting and managing reservations sales-related opportunities...
Location
Location
Italy , Florence
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • no work experience required
  • OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
  • 2 years experience in the sales and marketing, guest services, front desk, or related professional area
Job Responsibility
Job Responsibility
  • Soliciting and managing reservations sales-related opportunities
  • Managing and providing training to Reservations Sales staff
  • Actively up-selling each business opportunity to maximize revenue
  • Achieving personal and team-related revenue goals
  • Driving customer loyalty by delivering service excellence
  • Providing service to grow share of the account
  • Understanding markets and maximizing revenue
  • Conducting daily reservations sales activities
  • Providing exceptional customer service
  • Managing and conducting human resource activities
  • Fulltime
Read More
Arrow Right

Reservation Manager

Responsible for soliciting and managing reservations sales-related opportunities...
Location
Location
Thailand , Pattaya
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • no work experience required
  • OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
  • 2 years experience in the sales and marketing, guest services, front desk, or related professional area
Job Responsibility
Job Responsibility
  • Soliciting and managing reservations sales-related opportunities
  • Managing and providing training to Reservations Sales staff
  • Actively up-selling each business opportunity
  • Achieving personal and team revenue goals
  • Driving customer loyalty by delivering service excellence
  • Providing service to grow share of the account
  • Understanding markets and maximizing revenue
  • Conducting daily reservations sales activities
  • Providing exceptional customer service
  • Managing and conducting human resource activities
What we offer
What we offer
  • Training, development, recognition, holistic well-being, true camaraderie with a diverse group of co-workers
  • Fulltime
Read More
Arrow Right

Reservations Manager

Responsible for soliciting and managing reservations sales-related opportunities...
Location
Location
Thailand , Koh Samui
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • no work experience required
  • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
  • 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
Job Responsibility
Job Responsibility
  • Identifies new reservations sales business to achieve personal and property revenue goals
  • understands the overall market, including competitors' strengths and weaknesses, economic trends, supply and demand
  • closes the best opportunities for the property based on market conditions and property needs
  • monitors same day selling procedures to maximize room revenue and control property occupancy
  • gains understanding of the property's primary target customer and service expectations
  • responds to incoming reservations sales opportunities
  • uses negotiating skills and creative selling abilities to close on business and negotiate contracts
  • assists in monitoring group reservation forecast data
  • coordinates with sales and Convention Services to process rooming lists and reservation cards
  • assists with monitoring accuracy of reservation sales orders within tracking systems
What we offer
What we offer
  • Equal opportunity employer
  • dedication to diversity and inclusion
  • training tools
  • orientation program for employees
  • positive work environment
  • global team experience.
  • Fulltime
Read More
Arrow Right

Assistant Reservations Manager

Assists with the soliciting and managing of reservations sales-related opportuni...
Location
Location
India , Mahabaleshwar
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 3 years experience in sales and marketing, guest services, front desk, or related professional area
  • OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
  • 1 year experience in the sales and marketing, guest services, front desk, or related professional area
Job Responsibility
Job Responsibility
  • Assists with the soliciting and managing of reservations sales-related opportunities
  • Manages and provides training and work assignments to Reservations Sales staff
  • Actively up-sells each business opportunity to maximize revenue opportunity
  • Achieves personal and team related revenue goals
  • Responsible for driving customer loyalty by delivering service excellence throughout each customer experience
  • Provides service to our customers in order to grow share of the account on behalf of the company
  • Fulltime
Read More
Arrow Right

Actuarial Reserving Manager

Fantastic opportunity to take the next step on your career ladder within a major...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
staractuarial.com Logo
Star Actuarial Futures
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Qualified (or part-qualified) non-life actuary
  • Strong reserving background
  • Experience across several lines
  • Strong written and oral communication skills
  • Demonstrable experience of taking ownership of workstreams and projects to completion
  • Knowledge of Python and R advantageous
Job Responsibility
Job Responsibility
  • Responsible for reserving across Lloyd’s & London Market, UK and global personal and commercial businesses
  • Cover GAAP, Solvency II technical provisions and IFRS 17 reporting
  • Support post-merger integration, cost reduction, modelling and process modernization, using cutting edge technologies, including AI/Gen AI etc., to future proof outputs
  • Get involved with underwriting & pricing transformation, including pricing model rationalization, pricing model re-platforming etc.
What we offer
What we offer
  • excellent package
  • Fulltime
Read More
Arrow Right

Assistant Reservations Manager

Oversee accuracy of room blocks, reservations, and group market codes. Communica...
Location
Location
Qatar , Westbay
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • At least 2 years of related work experience
  • At least 1 year of supervisory experience
Job Responsibility
Job Responsibility
  • Oversee accuracy of room blocks, reservations, and group market codes
  • Communicate company values and/or culture to new employees
  • Review and implement new Reservations procedures
  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail
  • Identify guest reservation needs and determine appropriate room type
  • Verify availability of room type and rate
  • Explain guarantee, special rate, and cancellation policies to callers
  • Accommodate and document special requests
  • Answer questions about property facilities/services and room accommodations
  • Follow sales techniques to maximize revenue
  • Fulltime
Read More
Arrow Right

Director of Revenue

Responsible for the overall management of the Reservations Department and Revenu...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • College education required
  • One to Three years’ experience in a Reservations Manager capacity with Four Seasons or another related organization
  • Comprehensive computer and analytical skills
  • Superior guest service and salesmanship skills
  • Revenue/Yield Management skills and experience
  • Proven success as a previous Reservations Manager required
  • Ability to manage multi tasks and improve efficiency and productivity
Job Responsibility
Job Responsibility
  • Control rooms and rate availability in accordance with established guidelines to maximize occupancy and revenue
  • Coordinate group inventory and allocations with the Director of Sales and/or Director of Marketing, develop and implement policies and procedures pertaining to the revenue management of reservations function
  • Operate and manage a Property Management System and monitor Delphi Marketing Management System
  • Produce / Analyze the following reports and recommend/implement appropriate action to maximize revenue: Daily/Weekly Occupancy and revenue Forecasts, Monthly Market Segment Forecast, Booking Pace by Segment, Red Date Analysis, Rooms Inventory Report with Group Displacement, Arrival/Departure Patterns, Phaser Report, RateView Reports, Rate Resistance/Turnaway Report, Suite Inventory Forecast, Month End Suite Analysis, Booking Source Analysis, Pivot Table Reports, Data Mining
  • Produce and publish a monthly analysis/report summarizing the month end reservations activity
  • Establish and/or manage the following: Published, Package and Negotiated Rate Strategy Tiers, Segment Ceilings based on historical and current demand, incentive plans/program for Reservations agents and managers, Rate/Yield Strategy Worksheet, Rate/Yield Strategy within PMS, Front Desk Upsell program, Front Desk Perfect Fill Program
  • Maintain favorable working relationships among employees to promote maximum morale, productivity and efficiency
  • Develop and mentor the Reservations/Assistant Reservations Manager for future advancement (3%)
  • Display a high level of integrity and professionalism at all times in all dealing with guests and employees. (5%)
  • Participate/Conduct/Attend scheduled departmental and Administrative meetings as requested
  • Fulltime
Read More
Arrow Right