Reservations Intern Job at Four Seasons (Milan)

Reservations Intern

Location

Netherlands , Amsterdam

Salary:

650.00 EUR / Month

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Strong communication skills written & verbal in English, Dutch is a plus
Service-minded, detail-oriented, and organized
Able to work both independently and as part of a team
Comfortable using Microsoft Office
experience with Opera (Cloud) or Fiori is a plus
Positive energy and a hands-on attitude. You are not afraid to roll up your sleeves
Proactive, eager to learn, and always looking for opportunities to improve
Representative and confident when interacting with guests, clients, and partners
Enthusiasm & a true team player

Job Responsibility

Assist with processing individual and group reservations via phone, email, and online platforms (including Radisson systems)
Support the Reservations & Events team in planning and organizing meetings, events, and group stays
Communicate with Accounts, guests and clients to confirm details and special requests
Prepare event orders, rooming lists, and billing instructions
Ensure accurate data entry in systems like Opera Cloud and Fiori
Coordinate with departments such as Front Office and Food & Beverage to deliver exceptional service
Participate in internal meetings and contribute your ideas to improve the guest journey

What we offer

Internship Allowance of €650 per month (based on a full-time, 38 hours a week, internship). This amount is including travel allowance and other expenses
The best project you will ever work on is you! Let us help you grow with our guidance, training, and career opportunities
Free parking
Vertiq smiles Reward & Celebration program
Vertiq Savings: many discounts on variation of online webshops
Free use of on property gym
Warm meal available during shift
A fun, spirited workplace where we put people at the heart of everything and our team get to be their true self
Growth opportunities within your Hotel & within Vertiq Hospitality Partners
Great Learning & Development opportunities (Base is your induction program and ongoing eLearnings)

Fulltime

Reservations Intern

Four Seasons Hotel Firenze is currently looking for a motivated Reservations Int...

Location

Italy , Firenze

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Service passion about delivering true genuine guest experiences
Attention to detail, strong interpersonal skills and a teamwork approach
Reading, writing and oral proficiency in Italian and English
Successful candidates must hold legal authorization to work in Italy at the time of application

Job Responsibility

Answer Hotel general phone calls, routing calls to proper internal extensions, accepting and delivering wake up calls and performing other departmental tasks
Take down and pass messages where necessary
Utilize and ensure proper working conditions of the telephone switchboard, the hotel computer systems, high-speed Internet system and facsimile machines
Update the company’s internal telephone directory
Process guests’ inquiries in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions
Support the team in updating guests’ reservations
Support in answering general reservations e-mail, retrieving and distributing mail and processing brochure requests
Run appropriate reports checking for special requests
Assist with other tasks within the division if needed
Develop and present a project work to reinforce training

What we offer

Monthly allowance
Excellent Training and Development opportunities
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

Reservations Intern

Four Seasons Hotel Milan is currently looking for candidates interested in a 6-m...

Location

Italy , Milano

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

A genuine passion for the hospitality industry
A natural talent for ensuring guests feel at home
Attention to detail
Strong interpersonal and communication skills
Ability to multi-task with excellent organizational skills
Be a team player
Bring personal touch and energy to guest experiences
Possess legal right to work in Italy at the time of application

Job Responsibility

Learn different aspects of the Reservations Department and Switch board
Learn how to address different types of requests
Assist reservations team with delivering the highest levels of service excellence via phone, email and FS chat interaction
Gain revenue and strategic knowledge working in close contact with our Revenue and Sales Department
Learn how to deal with different partners
Welcome and acknowledge all guests according to company standards and procedures

What we offer

Monthly allowance and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Dry Cleaning for business clothes
Complimentary Employee Meals
Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year
Opportunities to build a successful career with global potential

Fulltime

University Intern (Reservations)

Build upon your classroom studies through our Hotel Internship Program opportuni...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Current college or university student

Fulltime

University Intern - Reservations

Build upon your classroom studies through our Hotel Internship Program opportuni...

Location

Indonesia

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

To be considered for an internship, you must be a current college or university student.

Fulltime

Sales & Reservations Intern

Come join our team at Moxy and Residence Inn Houthavens Amsterdam, part of Marri...

Location

Netherlands , Amsterdam

Salary:

650.00 EUR / Month

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Strong communication skills written & verbal in English
Dutch is a plus
Service-minded, detail-oriented, and organized
Able to work both independently and as part of a team
Comfortable using Microsoft Office
experience with Opera or MARSHA is a plus
Positive energy and a hands-on attitude
Proactive, eager to learn, and always looking for opportunities to improve
Representative and confident when interacting with guests, clients, and partners

Job Responsibility

Assist the Sales Manager with day-to-day sales tasks
Join sales conversations and activities in the hotel, as well as client visits and company meetings
Participate in fairs, trade shows, and other sales-related events
Assist with processing individual and group reservations via phone, email, and online platforms (including Marriott systems)
Support the Reservations & Events team in planning and organizing meetings, events, and group stays
Communicate with Accounts, guests and clients to confirm details and special requests
Prepare event orders, rooming lists, and billing instructions
Ensure accurate data entry in systems like Opera and MARSHA
Coordinate with departments such as Front Office and Food & Beverage to deliver exceptional service
Participate in internal meetings and contribute your ideas to improve the guest journey

What we offer

Free Parking
Hotel Discounts
Internship Allowance of €650 per month (including travel allowance and other expenses)
Guidance, training, and career opportunities
Hands-on experience in Sales and Reservations within a dual-branded international hotel
Insight into Marriott’s systems and global standards
Direct experience and one-to-one learning from our Sales Manager and commercial team
Free use of the Moxy Gym
Vertiq smiles Reward & Celebration program
Growth opportunities within your hotel & Vertiq

Fulltime

Sales & Reservations Intern

Come join our team at Moxy and Residence Inn Houthavens Amsterdam, part of Marri...

Location

Netherlands , Amsterdam

Salary:

650.00 EUR / Month

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Strong communication skills written & verbal in English
Dutch is a plus
Service-minded, detail-oriented, and organized
Able to work both independently and as part of a team
Comfortable using Microsoft Office
experience with Opera or MARSHA is a plus
Positive energy and a hands-on attitude
Proactive, eager to learn, and always looking for opportunities to improve
Representative and confident when interacting with guests, clients, and partners

Job Responsibility

Assist the Sales Manager with day-to-day sales tasks
Join sales conversations and activities in the hotel, as well as client visits and company meetings
Participate in fairs, trade shows, and other sales-related events
Assist with processing individual and group reservations via phone, email, and online platforms (including Marriott systems)
Support the Reservations & Events team in planning and organizing meetings, events, and group stays
Communicate with Accounts, guests and clients to confirm details and special requests
Prepare event orders, rooming lists, and billing instructions
Ensure accurate data entry in systems like Opera and MARSHA
Coordinate with departments such as Front Office and Food & Beverage to deliver exceptional service
Participate in internal meetings and contribute your ideas to improve the guest journey

What we offer

Free Parking
Hotel Discounts
Hands-on experience in Sales and Reservations within a dual-branded international hotel
Insight into Marriott’s systems and global standards
Direct experience and one-to-one learning from our Sales Manager and commercial team
Free use of the Moxy Gym
Cycas smiles Reward & Celebration program
Growth opportunities within your hotel & Cycas
Cycas Savings: many discounts on a variation of online web shops
Being part of a fast-growing hospitality company

Fulltime

Guest Service Expert

Our jobs aren't just about giving guests a smooth check-in and check-out. Instea...

Location

Australia , Perth

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Competent with Word, Excel, PowerPoint and software packages
Competent with OPERA Software or similar
Passion for delivering energetic customer service
Positive attitude and an electric personality
Articulate and confident in English language
To have ability to smile on the phone
Passionate about a career in hospitality management
Australian Working Rights

Job Responsibility

The check in and check out of hotel guests
Maintaining guest accounts
Taking reservations when required
Assisting with all guest enquiries and directing internal and external phone calls
Ensuring that all guests feel welcome and comfortable whenever they have contact with the Front Office Department
Creating a welcoming impression as an ambassador for the hotel at all times
May process food & beverage orders, answer questions on menu selection and record transactions in point-of-sale system
Create guest moments and follow up with guest to ensure their request has been resolved to their satisfaction
Rotate to cover some of our overnight shifts

What we offer

Parental leave
Birthday leave
Long service leave portability across all 30 Marriott Brands
Travel & stay benefits including eligibility into our Bonvoy loyalty program
Incentive, recognition, and wellbeing programs
Excellent career growth and learning opportunities
Access to Employee Assistance Programs

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Reservations Intern

Job Description

Job Responsibility

Requirements

What we offer

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