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Reservations Intern

Italy, Milano · Job Posted January 15, 2026
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Job Description

Four Seasons Hotel Milan is currently looking for candidates interested in a 6-month internship opportunity within the Reservations Department. You will be exposed to a luxury environment.

Job Responsibility

  • Learn different aspects of the Reservations Department and Switch board
  • Learn how to address different types of requests
  • Assist reservations team with delivering the highest levels of service excellence via phone, email and FS chat interaction
  • Gain revenue and strategic knowledge working in close contact with our Revenue and Sales Department
  • Learn how to deal with different partners
  • Welcome and acknowledge all guests according to company standards and procedures

Requirements

  • A genuine passion for the hospitality industry
  • A natural talent for ensuring guests feel at home
  • Attention to detail
  • Strong interpersonal and communication skills
  • Ability to multi-task with excellent organizational skills
  • Be a team player
  • Bring personal touch and energy to guest experiences
  • Possess legal right to work in Italy at the time of application

What we offer

  • Monthly allowance and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Dry Cleaning for business clothes
  • Complimentary Employee Meals
  • Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year
  • Opportunities to build a successful career with global potential

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