CrawlJobs Logo

Reservations Executive

https://www.marriott.com Logo

Marriott Bonvoy

Location Icon

Location:
India , Mumbai

Category Icon
Category:
Hospitality and Tourism

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Responsibility:

  • Oversee accuracy of room blocks, reservations, and group market codes
  • Communicate company values and/or culture to new employees
  • Review and implement new Reservations procedures
  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail
  • Identify guest reservation needs and determine appropriate room type
  • Verify availability of room type and rate
  • Explain guarantee, special rate, and cancellation policies to callers
  • Accommodate and document special requests
  • Answer questions about property facilities/services and room accommodations
  • Follow sales techniques to maximize revenue
  • Input and access data in reservation system
  • Respond to any challenges found for accommodating rooming requests
  • Set-up proper billing accounts according to Accounting policies
  • Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual
  • Assist management in training, scheduling, counseling, and motivating and coaching employees
  • Serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process
  • Follow all company policies and procedures
  • Ensure uniform and personal appearance are clean and professional
  • Maintain confidentiality of proprietary information
  • Protect company assets
  • Welcome and acknowledge all guests according to company standards
  • Anticipate and address guests’ service needs
  • Thank guests with genuine appreciation
  • Speak with others using clear and professional language
  • Prepare and review written documents accurately and completely
  • Answer telephones using appropriate etiquette
  • Develop and maintain positive working relationships with others
  • Comply with quality assurance expectations and standards
  • Read and visually verify information in a variety of formats
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
  • Perform other reasonable job duties as requested by Supervisors

Requirements:

  • High school diploma or G.E.D. equivalent
  • At least 2 years of related work experience
  • At least 1 year of supervisory experience

Additional Information:

Job Posted:
May 03, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Marriott Bonvoy - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Reservations Executive

Reservations Executive

The Reservations Executive oversees the accuracy of room blocks, reservations, a...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • At least 2 years of related work experience
  • At least 1 year of supervisory experience
Job Responsibility
Job Responsibility
  • Oversee accuracy of room blocks, reservations, and group market codes
  • Communicate company values and/or culture to new employees
  • Review and implement new Reservations procedures
  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail
  • Identify guest reservation needs and determine appropriate room type
  • Verify availability of room type and rate
  • Explain guarantee, special rate, and cancellation policies to callers
  • Accommodate and document special requests
  • Answer questions about property facilities/services and room accommodations
  • Follow sales techniques to maximize revenue
What we offer
What we offer
  • Commitment to empowering guests to regain control and enhance their well-being
  • Passionate and engaged associates to bring the brand’s unique programming to life
  • Embrace own well-being practices both on and off property
  • Fulltime
Read More
Arrow Right

Reservations Executive

The Reservations Executive oversees the accuracy of room blocks, reservations, a...
Location
Location
India , Sriperumbudur
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • At least 2 years of related work experience
  • At least 1 year of supervisory experience
Job Responsibility
Job Responsibility
  • Oversee accuracy of room blocks, reservations, and group market codes
  • Communicate company values and/or culture to new employees
  • Review and implement new Reservations procedures
  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail
  • Identify guest reservation needs and determine appropriate room type
  • Verify availability of room type and rate
  • Explain guarantee, special rate, and cancellation policies to callers
  • Accommodate and document special requests
  • Answer questions about property facilities/services and room accommodations
  • Follow sales techniques to maximize revenue
  • Fulltime
Read More
Arrow Right

Reservations Executive

Oversee reservations operations at Four Points by Sheraton Mahabalipuram Resort ...
Location
Location
India , Mahabalipuram
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • At least 2 years of related work experience
  • At least 1 year of supervisory experience
Job Responsibility
Job Responsibility
  • Oversee accuracy of room blocks, reservations, and group market codes
  • Communicate company values and/or culture to new employees
  • Review and implement new Reservations procedures
  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail
  • Identify guest reservation needs and determine appropriate room type
  • Verify availability of room type and rate
  • Explain guarantee, special rate, and cancellation policies to callers
  • Accommodate and document special requests
  • Answer questions about property facilities/services and room accommodations
  • Follow sales techniques to maximize revenue
What we offer
What we offer
  • Equal opportunity employer
  • Valued and celebrated unique backgrounds
  • Rich blend of culture, talent, and experiences
  • Non-discrimination policy
  • United community where everyone is welcome
  • Supportive environment
  • Global team
  • Fulltime
Read More
Arrow Right

Sales Executive

Sales Executive position at Fairfield by Marriott Jodhpur focused on delivering ...
Location
Location
India , Jodhpur
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • At least 2 years of related work experience
  • No supervisory experience required
  • No license or certification required
Job Responsibility
Job Responsibility
  • Contact appropriate individuals or departments to resolve guest calls, requests, or problems
  • Use sales techniques that maximize revenue while maintaining guest loyalty
  • Determine and give complimentaries to guests
  • Promote awareness of brand image internally and externally
  • Process requests for redeeming Marriott Rewards points
  • Process all reservation requests, changes, and cancellations
  • Enter Marriott Rewards information when taking guest reservations
  • Answer, record, and process all guest calls, requests, questions, or concerns
  • Perform general office duties to support Sales & Marketing
  • Assist management in training and motivating employees
What we offer
What we offer
  • Equal opportunity employer
  • Valued and celebrated unique backgrounds
  • Rich blend of culture, talent, and experiences
  • Non-discrimination policy
  • Fulltime
Read More
Arrow Right
New

Reservations Executive

At Sofitel London St James, we redefine luxury by treating a stay as more than j...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
sofitel.accor.com Logo
SOFITEL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in a reservations, front office, or customer service role within a hotel or hospitality environment
  • Excellent communication skills, both verbal and written, with a professional and friendly telephone manner
  • Strong organisational skills and attention to detail, with the ability to manage multiple tasks accurately
  • Proficiency in hotel reservation systems (e.g. Opera, PMS) and general computer literacy, including Microsoft Office
  • Ability to work under pressure in a fast-paced environment while maintaining high service standards
  • A proactive, sales-oriented mindset with the ability to upsell and maximise revenue opportunities
Job Responsibility
Job Responsibility
  • Greet guest over the phone in a friendly and courteous manner
  • Record reservation information accurately
  • identifies and records group and transient business codes
  • Inform other departments of VIP arrivals and assist in providing accommodation and special requests
  • Identifies commissionable reservations and secures required information
  • Records and processes deposit information
  • Identifies and records special billing instructions
  • approves credit after consultation with the Director of Revenue and in line with Accounts’ guidelines
  • File all reservations in a systematic order for easy referral
  • Contributes to maximum occupancy of the hotel by assisting in maintaining accurate inventory control for rooms
What we offer
What we offer
  • Competitive compensation package, including service charge and annual bonus of £1.300,00 per year
  • Free Stays in the UK or Ireland (4 nights/year)
  • Employee Benefit Card – Discounted rates at Accor properties worldwide
  • Sofitel Experience – Enjoy a luxurious night at our hotel, complete with a delightful breakfast
  • Complimentary Meals While on Duty
  • Special Rates in F&B, Rooms & Spa
  • Be Part of the Largest Hospitality Group in Europe
  • Exceptional Training and Development Opportunities through Apprenticeship Program
  • Global Growth Opportunities
  • Employee Assistance Program with 24/7 GP Access
  • Fulltime
Read More
Arrow Right
New

Reservations Executive

The Reservations Executive is responsible for maximising hotel revenue and guest...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
fairmont-manoir-richelieu.com Logo
Fairmont Le Manoir Richelieu
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in a reservations, front office, or customer service role within a hotel or hospitality environment
  • Excellent communication skills, both verbal and written, with a professional and friendly telephone manner
  • Strong organisational skills and attention to detail, with the ability to manage multiple tasks accurately
  • Proficiency in hotel reservation systems (e.g. Opera, PMS) and general computer literacy, including Microsoft Office
  • Ability to work under pressure in a fast-paced environment while maintaining high service standards
  • A proactive, sales-oriented mindset with the ability to upsell and maximise revenue opportunities
Job Responsibility
Job Responsibility
  • Greet guest over the phone in a friendly and courteous manner
  • Record reservation information accurately
  • identifies and records group and transient business codes
  • Inform other departments of VIP arrivals and assist in providing accommodation and special requests
  • Identifies commissionable reservations and secures required information
  • Records and processes deposit information
  • Identifies and records special billing instructions
  • approves credit after consultation with the Director of Revenue and in line with Accounts’ guidelines
  • File all reservations in a systematic order for easy referral
  • Contributes to maximum occupancy of the hotel by assisting in maintaining accurate inventory control for rooms
What we offer
What we offer
  • Competitive compensation package
  • service charge
  • annual bonus of £1,300.00 per year
  • Free Stays in the UK or Ireland (4 nights/year)
  • Employee Benefit Card – Discounted rates at Accor properties worldwide
  • Sofitel Experience – Enjoy a luxurious night at our hotel, complete with a delightful breakfast
  • Complimentary Meals While on Duty
  • Special Rates in F&B, Rooms & Spa
  • Be Part of the Largest Hospitality Group in Europe
  • Exceptional Training and Development Opportunities through Apprenticeship Program
  • Fulltime
Read More
Arrow Right

Reservations & Revenue Executive

The Reservations & Revenue Executive is responsible for managing room inventory,...
Location
Location
Morocco , Marrakech
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in Front Office and/or Reservations within a hotel environment
  • Strong sales and revenue optimization skills
  • High level of attention to detail and accuracy
  • Advanced knowledge of Opera PMS
  • Excellent communication and customer service skills
  • Strong analytical and reporting skills
Job Responsibility
Job Responsibility
  • Manage rooms inventory, rate loading, restrictions, and room authorizations to maximize revenue and ensure straight-line availability
  • Maintain accurate and up-to-date reservation system information at all times
  • Monitor compliance with company promotions, loyalty programs, and eCommerce distribution channels
  • Execute sales and revenue strategies within reservation and sales systems
  • Escalate technical or system-related issues related to reservations or PMS to the appropriate support desk in a timely manner
  • Prepare and distribute daily, weekly, and monthly revenue and reservations reports for Hotel Management and the Director of Revenue
  • Assist the Director of Revenue with weekly and monthly forecasting activities
  • Support the preparation of agendas, presentations, and data analysis for revenue and strategy meetings
  • Process all reservation requests, modifications, and cancellations accurately and efficiently
  • Drive customer loyalty by delivering service excellence throughout every guest interaction
  • Fulltime
Read More
Arrow Right

Reservations Executive

Process all reservation requests, changes, and cancellations received by phone, ...
Location
Location
Fiji
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail
  • Identify guest reservation needs and determine appropriate room type
  • Verify availability of room type and rate
  • Explain guarantee, special rate, and cancellation policies to callers
  • Accommodate and document special requests
  • Answer questions about property facilities/services and room accommodations
  • Follow sales techniques to maximize revenue
  • Input and access data in reservation system
  • Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system
  • Follow proper escalation procedures when addressing guest concerns
  • Fulltime
Read More
Arrow Right