Reservations Coordinator Job at Cottons Hotel & Spa (Leeds)

Groups & Transient Coordinator

Process reservation requests, changes, and cancellations. Identify guest needs, ...

Location

South Africa , Durban Umhlanga

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 2 years of related work experience in a similar role

Job Responsibility

Process all reservation requests, changes, and cancellations received by phone, fax, or mail
Identify guest reservation needs and verify availability
Explain guarantee, special rate, and cancellation policies
Accommodate and document special requests
Answer questions about property facilities/services
Follow sales techniques to maximize revenue
Communicate VIP reservation information
Input and access data in reservation system
Oversee accuracy of room blocks and reservations
Input group rooming lists using reservation systems

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Non-discrimination policy
Personalized service experience
Global team environment

Fulltime

Events Groups Coordinator

The Events Groups Coordinator is responsible for processing reservation requests...

Location

Jordan , Dead Sea

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
No supervisory experience
No license or certification required

Job Responsibility

Process all reservation requests, changes, and cancellations
Identify guest reservation needs
Verify availability of room type and rate
Explain guarantee, special rate, and cancellation policies
Accommodate and document special requests
Answer questions about property facilities/services and room accommodations
Follow sales techniques to maximize revenue
Communicate information regarding designated VIP reservations
Input and access data in reservation system
Respond to challenges for accommodating rooming requests

What we offer

Training, development, recognition
Holistic well-being focus
True camaraderie with a diverse group of co-workers
Luxury environment

Fulltime

Groups And Events Coordinator

We are looking for a Group Reservations/Events Coordinator to join our Sales Dep...

Location

New Zealand , Auckland

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Ability to communicate clearly, appropriately and professionally with guests and stakeholders
Engage guests in conversation regarding their stay, property services, and area attractions/offerings
Exceptional computer skills - Microsoft Office Words, PowerPoint, Excel, Outlook
Experience with using reservation system e.g. MARSHA, Fidelio, OPERA is preferred
Hospitality background is essential
Sales experience would be a bonus
Individual who can comply with quality assurance expectations and standards

Job Responsibility

Input group rooming lists using reservation systems (e.g., MARSHA, Fidelio, OPERA)
Keep organized files of all groups for easy and accurate reference for an event
Revise room blocks in the reservation system to maintain the required number of available rooms after rooming lists are entered
Set-up proper billing accounts according to Accounting policies
Input and access data in reservation system by entering correct information into proper fields
Indicate special room reservation types by inputting the correct code and rate into the reservation system
Liaise with F&B, Kitchen, Sales and other relevant departments to make sure that the client achieve seamless service during their business stay at the hotel
Work with the sales team on any tradeshow or events
Design, confirm, and effectively communicate room layouts and set-up requirements for special events
Enter and retrieve information contained in computer databases

What we offer

Competitive salary and benefits
Discounted staff parking
Discounted food & beverages for all Marriott properties throughout the world
Discounted accommodation for all Marriott properties throughout the world
Discounts on food and beverage in all outlets of the Hotel
Unlimited career and development opportunities

Fulltime

Sales and Group Rooms Coordinator

We are seeking an enthusiastic and detail-oriented Sales and Group Rooms Coordin...

Location

United States , Vail

Salary:

60000.00 - 65000.00 USD / Year

The Sebastian - Vail - A Timbers Resort

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
bachelor’s degree in hospitality, business, or related field is a plus
previous experience in hotel sales, group reservations, or a similar role is preferred
strong organizational and time-management skills
excellent interpersonal and communication skills
proficient in MS Office applications and familiarity with hotel management software
ability to multitask and adapt to changing priorities in a dynamic environment
strong problem-solving skills and attention to detail

Job Responsibility

Facilitate group room reservations and bookings, ensuring accuracy and attention to detail
collaborate with the sales team to provide outstanding service to clients and guests
manage and maintain group account files, tracking all agreements, dates, and relevant information
communicate effectively with other departments to ensure seamless execution of group events and reservations
assist with sales activities, including preparing proposals and contracts for group bookings
respond to client inquiries and resolve issues promptly and professionally
support the sales team with administrative tasks, including report generation, data entry, and record maintenance
ensure compliance with all company policies and procedures related to sales and room bookings

What we offer

Free onsite shift parking
discounted F&B, Spa Treatments & Retail up to 40% off
401K with Match
PTO for Full Time Year Round up to 4 weeks a year
wellness bonus if worked through full season until ski area closing
full benefits such as Medical, Dental, Vision, LTD/STD, Life, Accident, Critical Illness, Hospital Insurance
free onsite Chef prepared employee dining room with hot meals and salad bar

Fulltime

Groups Coordinator

The Groups Coordinator is responsible for processing reservation requests, chang...

Location

United States , Gaithersburg

Salary:

20.32 - 21.85 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
No supervisory experience
No license or certification required

Job Responsibility

Process all reservation requests, changes, and cancellations
Identify guest reservation needs
Verify availability of room type and rate
Explain guarantee, special rate, and cancellation policies
Accommodate and document special requests
Answer questions about property facilities/services and room accommodations
Follow sales techniques to maximize revenue
Communicate information regarding designated VIP reservations
Input and access data in reservation system
Respond to challenges for accommodating rooming requests

What we offer

Health care benefits
Earned paid time off and/or sick leave
Life insurance
Disability coverage
Other life and work wellness benefits

Fulltime

Group Housing Coordinator

Group Housing Coordinator position at W Atlanta Downtown responsible for process...

Location

United States , Atlanta

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
No supervisory experience required
No license or certification required

Job Responsibility

Process all reservation requests, changes, and cancellations received by phone, fax, or mail
Identify guest reservation needs and verify availability
Explain guarantee, special rate, and cancellation policies
Accommodate and document special requests
Answer questions about property facilities/services
Follow sales techniques to maximize revenue
Communicate VIP reservation information
Input and access data in reservation system
Oversee accuracy of room blocks and reservations
Input group rooming lists using reservation systems

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Non-discrimination policy

Fulltime

New

Reservations Agent

The Reservations Agent is responsible for selling the hotel and providing inform...

Location

Indonesia , Bali

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Previous experience from a Reservations Agent of a 5* hotel or Front Office experience
Positive attitude, creativity, resourcefulness, detail-orientation, service-oriented mindset
Excellent communication and organization skills
reading, writing, and oral proficiency in the English and Russian language
Guest centricity and understanding the importance of guest’s preferences
Ability to work under pressure in a fast-paced environment
Flexible schedule with the ability to work all types of shifts, week-ends and holiday
Strong computer skills, including a knowledge of Opera

Job Responsibility

Capture sales from in-coming reservations calls and coordinate details of each reservation
Complete internal reservation forms
Answer General Reservations e-mail, retrieve and distribute mail and process brochure requests
Handle guest complaints in accordance with Four Seasons policy
Call to confirm and/or guarantee non-guaranteed reservations, clear waitlisted reservations
Run appropriate reports, checking for special requests, VIP guests and assist CIS Leader in obtaining arrival times for VIPs or Special Attention guests
Contact guests or travel planners to clarify any discrepancies in the preferences or requests before guests’ arrival

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

New

Reservations Agent

The Reservations Agent (Cluster Role) is responsible for selling the hotel and p...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Poses an affinity for guest service
Excellent personal presentation and interpersonal skills
Proficient in Microsoft office tools like PowerPoint, Word, and Excel
Excellent reading, writing, and oral proficiency in English language
Must be able to speak, read, and write Bahasa Malaysia
Able to work flexible hours as per business demands and needs
Must have the right to work in Malaysia

Job Responsibility

Capture sales from in-coming reservations calls and coordinate details of each reservation
Complete internal reservation forms
Run daily reports for department, operational departments, Sales & Marketing, General Manager, Department Head
Answer General Reservations e-mail, retrieve and distribute mail and process brochure requests
Process WRO, Trust, Internal Reservations, and FIT reservations
Call to confirm and/or guarantee non-guaranteed reservations, clear waitlisted reservations
Run appropriate reports checking for special requests and hard blocking any rooms that are not hard blocked for special requests, inform Manager of any Special Attention, VIP guests and assist CIS Leader in obtaining arrival times for VIPs or Special Attention guests
Monitor Front Desk reservations made night prior, address any reoccurring issues
Contact guests or travel planners to clarify any discrepancies in the preferences or requests before guests’ arrival
Respond according to the crisis management plan to any resort emergency or safety situation

What we offer

Competitive salary, wages, and a comprehensive benefits package
Excellent training and development opportunities
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary dry cleaning for employee uniforms
Complimentary employee meals

Fulltime

Reservations Coordinator

Cottons Hotel & Spa

Location:
United Kingdom , Leeds

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 18, 2026

Expiration:
February 27, 2026

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Location:United Kingdom , Leeds

Category:Hospitality and Tourism

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 18, 2026

Expiration:February 27, 2026

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January 18, 2026

Expiration:
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