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Reservations Coordinator

United Kingdom, Nottingham Employment contract 14.50 GBP / Hour · Job Posted July 04, 2026
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Job Description

As our Hotel Reservations Coordinator you’ll be responsible for overseeing the reservations process from start to finish for our guests. You’ll work to ensure that guests have a seamless experience when booking their accommodations and that all reservations are accurate and up to date. This includes managing reservation systems, communicating with guests and other departments within the hotel, and ensuring that all reservations are properly documented. You’ll be responsible for managing room inventory and rates, as well as overseeing the work of reservation agents and other staff members.

Job Responsibility

  • Overseeing the reservations process from start to finish for guests
  • Ensuring guests have a seamless experience when booking accommodations
  • Managing reservation systems
  • Communicating with guests and other departments
  • Ensuring all reservations are properly documented
  • Managing room inventory and rates
  • Overseeing the work of reservation agents and other staff members

Requirements

  • Extensive experience in creating and implementing strategies that drive success
  • Excellent communication skills
  • Analytical and problem-solving skills
  • Attention to detail
  • Industry experience

What we offer

  • Industry leading training and leadership development opportunities
  • Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
  • Access to Stream - Stream up to 40% pay as it is earned and set automatic savings
  • 24/7 access to employee assistance programme
  • Uncapped incentives
  • Staff meals on duty
  • Access to hotel gym facilities
  • Free staff parking

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