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Reservations Coordinator

United States, Charlotte Employment contract · Job Posted July 13, 2026
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Job Description

Our Property Administrative Specialists play an important role in a number of vital hotel functions. At our hotels, Property Administrative Specialists work across departments (e.g., Guest Services, Engineering, Food & Beverage) to support administrative needs. Whether providing administrative support (e.g., prepare documents using word processing, spreadsheet, database, or presentation software), serving as the point of contact for clients and vendors, or acting as the liaison between the Sales Office and clients throughout the event process (pre-event, event, post-event), our Property Administrative Specialists get the job done. They are critical to ensure smooth operations throughout the entire hotel. No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

Job Responsibility

  • Provide administrative support across departments (Guest Services, Engineering, Food & Beverage)
  • Prepare documents using word processing, spreadsheet, database, or presentation software
  • Serve as point of contact for clients and vendors
  • Act as liaison between Sales Office and clients throughout the event process (pre-event, event, post-event)
  • Ensure smooth operations throughout the entire hotel

Requirements

  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
  • Stand, sit, or walk for an extended period of time
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • Develop and maintain positive working relationships with other employees and departments
  • Support team to reach common goals
  • Listen and respond appropriately to the concerns of other employees
  • Report accidents, injuries, and unsafe work conditions to manager

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