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Lamers Bus Lines, Inc. Logo Lamers Bus Lines, Inc. · Hospitality and Tourism

Reservations Assistant

United States, Milwaukee · Job Posted May 16, 2026
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Job Description

Lamers Tour & Travel, a trusted group tour operator serving travelers across Wisconsin, is looking for a full-time Reservations Assistant to join our dedicated team. If you’re detail-oriented, organized, and enjoy helping people, this is your opportunity to be part of the exciting world of travel planning!

Job Responsibility

  • Assist customers by phone and in person with questions about upcoming tours, itineraries, and inclusions
  • Coordinate with vendors: request payments, prepare contracts, and confirm group activity arrangements
  • Organize and maintain accurate records for each tour’s departure
  • Reconcile post-tour expenses for our corporate accounting team
  • Data Entry into Tour Booking System

Requirements

  • Strong work ethic, dependability, and a positive attitude
  • Excellent organization and multitasking skills
  • Willingness to learn, take feedback, and grow in the role
  • Ability to meet deadlines and manage time effectively
  • High proficiency in Microsoft Word, Excel, Outlook, and Publisher
  • Ability to quickly learn internal systems like the TBS reservation system

What we offer

  • Health, dental, and vision insurance
  • Life and dependent life insurance
  • Short- and long-term disability options
  • Direct deposit
  • 401(k) with company match
  • Paid holidays and PTO
  • FSA and HSA options
  • Career mobility—Lamers promotes from within
Lamers Bus Lines, Inc. - All Job Offers

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