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The Agent is part of the Reservations Team who is responsible for ensuring the accurate execution of room reservations for our guests at Four Seasons Resort and Residences Jackson Hole.
Job Responsibility:
Ensure accurate execution of room reservations
Complete room reservations knowing accommodations, rates and special services
Properly code all reservations for rate type, source, travel agent, and special requests
Reason what a potential guest is looking for and participate in problem solving
Utilize guest recognition program for accuracy
Utilize computer system for retrieving, updating and inputting reservations
Perform other tasks as assigned
Requirements:
Must be willing to work a flexible schedule including evenings, weekends and holidays
High attention to detail and customer service skills
Excellent personal presentation and interpersonal skills
Clear and welcoming speaking voice
Fluent English required
Must possess legal work authorization in the United States
What we offer:
Discounted housing available
Employee Travel Program
Medical, dental and vision insurance for you and your family