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Reservations and Communications Agent

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Four Seasons

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Location:
United States of America , Teton Village, Wyoming

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Agent is part of the Reservations Team who is responsible for ensuring the accurate execution of room reservations for our guests at Four Seasons Resort and Residences Jackson Hole.

Job Responsibility:

  • Ensure accurate execution of room reservations
  • Complete room reservations knowing accommodations, rates and special services
  • Properly code all reservations for rate type, source, travel agent, and special requests
  • Reason what a potential guest is looking for and participate in problem solving
  • Utilize guest recognition program for accuracy
  • Utilize computer system for retrieving, updating and inputting reservations
  • Perform other tasks as assigned

Requirements:

  • Must be willing to work a flexible schedule including evenings, weekends and holidays
  • High attention to detail and customer service skills
  • Excellent personal presentation and interpersonal skills
  • Clear and welcoming speaking voice
  • Fluent English required
  • Must possess legal work authorization in the United States
What we offer:
  • Discounted housing available
  • Employee Travel Program
  • Medical, dental and vision insurance for you and your family
  • 5 Weeks PTO
  • Retail, spa and F&B discounts
  • Free Employee Cafeteria meals
  • Free uniform dry cleaning
  • Discounted/transferable ski passes
  • Free ski storage

Additional Information:

Job Posted:
January 20, 2026

Employment Type:
Fulltime
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