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Reservations and Communications Agent

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Four Seasons

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Location:
United States of America , Teton Village, Wyoming

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Agent is part of the Reservations Team who is responsible for ensuring the accurate execution of room reservations for our guests.

Job Responsibility:

  • Complete room reservations for any given time period knowing what types of accommodations, rates and special services are available
  • Ability to properly code all reservations as to the rate type, source, travel agent, and special requests
  • Reason what a potential guest is looking for in room accommodations and participate in problem solving situations while keeping the Reservations Manager well informed
  • Utilize the guest recognition program to ensure maximum accuracy and recognition
  • Utilize the computer system in retrieving, updating and inputting room reservations
  • Perform other tasks or projects as assigned by hotel management and staff

Requirements:

  • Must be willing to work a flexible schedule in order to accomplish all major responsibilities. This may include some evenings, weekends and holidays
  • High attention to detail and customer service skills
  • Candidates must have excellent personal presentation and interpersonal skills
  • Clear and welcoming speaking voice
  • Fluent English required
  • Successful candidate must possess legal work authorization in the United States
What we offer:
  • Discounted housing available
  • Employee Travel Program
  • Medical, dental and vision insurance for you and your family
  • 5 Weeks PTO
  • Retail, spa and F&B discounts
  • Free Employee Cafeteria meals
  • Free uniform dry cleaning
  • Discounted/transferable ski passes
  • Free ski storage

Additional Information:

Job Posted:
January 30, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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