Reservations Agent

As a Reservations Agent, you will be the first point of contact for many of our guests. Your role is to ensure every reservation enquiry is handled professionally, efficiently, and with genuine hospitality. You will manage bookings across multiple channels, support revenue optimisation, and work closely with the Front Office and Revenue teams to maximise occupancy and guest satisfaction. This is an excellent opportunity for someone with front office or reservations experience who wants to develop their career within hotel reservations, revenue management, or hospitality operations.