Reservations Agent Jobs

Marriott Bonvoy

Location:
Australia, Adelaide

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

As Marriott International's flagship brand, Marriott Hotels drives innovation in our industry. Be part of a collaborative team of creative, dynamic people setting the pace in the industry. Find your place in an environment built on strong relationships where every associate is empowered to make an impact and valued for their contributions. When you become a Marriott Hotels Reservations Coordinator, opportunity awaits.

Job Responsibility:

Handle all incoming calls into the hotel and redirect to each department as appropriate
Analyse and update all guest requests that are tailored to their requirements
Responsible for handling all hotel outlet reservations or guest orders
Assist and coordinate guest bookings, engaging with them and exceeding their expectations
Build and strengthen relationships with existing and new customers, anticipating their needs and enabling future bookings
Collaborate with other departments to deliver service excellence with each customer experience
Complete reservation administration tasks and offer general support to the team

Requirements:

Strong communication skills written and verbal
Relevant experience in a similar role
Working rights in Australia
Enthusiastic to escalate your career
Self-motivated, driven and energized in a fast paced environment
Armed with smart solutions and a can-do attitude

What we offer:

Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program
Opportunity to receive Employee Referral Incentives and get paid for working with your friend
Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness

Additional Information:

Job Posted:
October 20, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Reservations Agent