CrawlJobs Logo

Reservations Agent

South Korea, Seoul · Job Posted April 23, 2026
Apply Position
Job Link Share

Job Description

Four Seasons Hotel Seoul is located in the heart of Seoul, offering world-class customized services and sophisticated features based on its craft and expertise. The Hotel, standing tall with 29 glittering stories, is meant to look like an ancient Korean palace of old, but stylized and brought into the 21st century. Classic Korean nature motifs and modern aesthetics adorn the décor, reflecting the surrounding mountain backdrop and views of Gyeongbokgung and Changdeokgung Palaces. The Hotel features 8 distinct restaurants and bars, including award-winning Yu Yuan and the secret speakeasy Charles H., ranked as the Best Bar in Korea and one of the Asia's 50 Best Bars. The rest of the hotel is equally stunning with the works of over 130 Korean artists featured throughout the establishment. From contemporary art and pottery pieces in the rooms and halls to the intricate three-dimensional Korean ship created out of hundreds of ivory-colored buttons by Ran Hwang, Four Seasons Hotel Seoul has held the top spot as Seoul's leading luxury hotel and rightfully so.

Job Responsibility

  • Contribute to our work environment with a positive and friendly attitude
  • Field inquiries for transient reservations and convert as many of these calls as possible into confirmed reservations
  • Listen and communicated effectively and use selling strategies to close sales
  • Record all reservations neatly and accurately on prescribed forms
  • Update guest history records, travel agency/company records on a regular basis

Requirements

  • College degree preferably specializing in hotel management
  • A working knowledge of hotel operations
  • Ability to operate computer equipment
  • Reading, writing and oral proficiency in the English language
  • Must already possess valid work authorization in South Korea

What we offer

  • Be part of a cohesive team with opportunities to build a successful career with global potential
  • Have access to a robust benefit plan
  • Have the opportunity to engage in diverse and challenging work

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Reservations Agent

8 matching positions

New

Reservations Agent

Process all reservation requests, changes, and cancellations received by phone, ...
Location
Location
Egypt , Cairo
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • None
Job Responsibility
Job Responsibility
  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail
  • Identify guest reservation needs and determine appropriate room type
  • Verify availability of room type and rate
  • Explain guarantee, special rate, and cancellation policies to callers
  • Accommodate and document special requests
  • Answer questions about property facilities/services and room accommodations
  • Follow sales techniques to maximize revenue
  • Input and access data in reservation system
  • Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system
  • Follow proper escalation procedures when addressing guest concerns
  • Fulltime
Read More
Arrow Right
New

Reservations Agent

Process all reservation requests, changes, and cancellations received by phone, ...
Location
Location
Indonesia , Yogyakarta
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • None
Job Responsibility
Job Responsibility
  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail
  • Identify guest reservation needs and determine appropriate room type
  • Verify availability of room type and rate
  • Explain guarantee, special rate, and cancellation policies to callers
  • Accommodate and document special requests
  • Answer questions about property facilities/services and room accommodations
  • Follow sales techniques to maximize revenue
  • Input and access data in reservation system
  • Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system
  • Follow proper escalation procedures when addressing guest concerns
  • Fulltime
Read More
Arrow Right

Reservations Agent

Process all reservation requests, changes, and cancellations received by phone, ...
Location
Location
Jordan , Amman
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail
  • Identify guest reservation needs and determine appropriate room type
  • Verify availability of room type and rate
  • Explain guarantee, special rate, and cancellation policies to callers
  • Accommodate and document special requests
  • Answer questions about property facilities/services and room accommodations
  • Follow sales techniques to maximize revenue
  • Input and access data in reservation system
  • Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system
  • Follow proper escalation procedures when addressing guest concerns
Job Responsibility
Job Responsibility
  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail
  • Identify guest reservation needs and determine appropriate room type
  • Verify availability of room type and rate
  • Explain guarantee, special rate, and cancellation policies to callers
  • Accommodate and document special requests
  • Answer questions about property facilities/services and room accommodations
  • Follow sales techniques to maximize revenue
  • Input and access data in reservation system
  • Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system
  • Follow proper escalation procedures when addressing guest concerns
  • Fulltime
Read More
Arrow Right

Reservations Agent

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and...
Location
Location
Austria , Vienna
Salary
Salary:
2263.00 EUR / Month
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Professional experience at the reception and/or reservation of the upscale hotel industry
  • resilience, well organized and structured
  • Friendliness, flexibility, reliability and a high degree of responsibility
  • very good knowledge of German and English in spoken and written language
  • Good knowledge of the software OPERA and MS Office
  • MARSHA Knowledge of advantage
  • Friendliness, teamwork and flexibility
  • professional behavior even in stressful situations
Job Responsibility
Job Responsibility
  • correct acceptance of reservations
  • Enthusiasm for dealing with guests and customers on the phone
  • Entry of reservations into the reservation system MARSHA
  • detailed work according to standard specifications
  • safe handling of the common MS Office programs
What we offer
What we offer
  • Become part of the Top 1% of Hospitality Professionals
  • Work in a 5-star environment
  • Excellent career opportunities worldwide
  • Regular training & development opportunities
  • Motivated and supportive team
  • Unique employee benefits such as hotel stays, Food & Beverage discounts, retail discounts, free uniform cleaning and meals, wellbeing and recognition programs
  • Competitive compensation
  • guaranteed annual pay increase based on your performance
  • two-day Onboarding
  • Fulltime
Read More
Arrow Right

Reservations Agent

Process all reservation requests, changes, and cancellations received by phone, ...
Location
Location
Japan , Yokohama
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • License or Certification: None
Job Responsibility
Job Responsibility
  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail
  • Identify guest reservation needs and determine appropriate room type
  • Verify availability of room type and rate
  • Explain guarantee, special rate, and cancellation policies to callers
  • Accommodate and document special requests
  • Answer questions about property facilities/services and room accommodations
  • Follow sales techniques to maximize revenue
  • Input and access data in reservation system
  • Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system
  • Follow proper escalation procedures when addressing guest concerns
  • Fulltime
Read More
Arrow Right

Reservations Agent

Location
Location
Indonesia , Lampung
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • None
Job Responsibility
Job Responsibility
  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail
  • Identify guest reservation needs and determine appropriate room type
  • Verify availability of room type and rate
  • Explain guarantee, special rate, and cancellation policies to callers
  • Accommodate and document special requests
  • Answer questions about property facilities/services and room accommodations
  • Follow sales techniques to maximize revenue
  • Input and access data in reservation system
  • Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system
  • Follow proper escalation procedures when addressing guest concerns
  • Fulltime
Read More
Arrow Right

Reservations Agent

Process all reservation requests, changes, and cancellations received by phone, ...
Location
Location
United Arab Emirates , Abu Dhabi
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • None
Job Responsibility
Job Responsibility
  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail
  • Identify guest reservation needs and determine appropriate room type
  • Verify availability of room type and rate
  • Explain guarantee, special rate, and cancellation policies to callers
  • Accommodate and document special requests
  • Answer questions about property facilities/services and room accommodations
  • Follow sales techniques to maximize revenue
  • Input and access data in reservation system
  • Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system
  • Follow proper escalation procedures when addressing guest concerns
  • Fulltime
Read More
Arrow Right

Reservations Agent

Process all reservation requests, changes, and cancellations received by phone, ...
Location
Location
Malaysia , Penang
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ability to process reservation requests, changes, and cancellations
  • Ability to identify guest reservation needs and determine appropriate room type
  • Ability to verify availability of room type and rate
  • Ability to explain guarantee, special rate, and cancellation policies
  • Ability to accommodate and document special requests
  • Ability to answer questions about property facilities/services and room accommodations
  • Ability to follow sales techniques to maximize revenue
  • Ability to input and access data in reservation system
  • Ability to indicate special room reservation types by inputting the correct code and rate
  • Ability to follow proper escalation procedures when addressing guest concerns
Job Responsibility
Job Responsibility
  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail
  • Identify guest reservation needs and determine appropriate room type
  • Verify availability of room type and rate
  • Explain guarantee, special rate, and cancellation policies to callers
  • Accommodate and document special requests
  • Answer questions about property facilities/services and room accommodations
  • Follow sales techniques to maximize revenue
  • Input and access data in reservation system
  • Indicate special room reservation types by inputting the correct code and rate into the reservation system
  • Follow proper escalation procedures when addressing guest concerns
  • Fulltime
Read More
Arrow Right