Reservationist Job at Aztec Hotel & Spa (Leeds)

Reservationist

Process all reservation requests, changes, and cancellations received by phone, ...

Location

South Africa , Durban Umhlanga

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 2 years of related work experience
Supervisory experience preferred

Job Responsibility

Process all reservation requests, changes, and cancellations received by phone, fax, or mail
Identify guest reservation needs, determine appropriate room type, and verify availability
Explain guarantee, special rate, and cancellation policies to callers
Accommodate and document special requests
Answer questions about property facilities/services and room accommodations
Follow sales techniques to maximize revenue
Communicate information regarding designated VIP reservations
Input and access data in reservation system
Respond to any challenges found for accommodating rooming requests
Oversee accuracy of room blocks and reservations

Fulltime

Reservationist

Reservationist Agents assist our valued guests with booking new lodging, tour, a...

Location

United States , Lansing

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

Have a strong sales aptitude with ability to up-sell, cross-sell and overcome objections
Have excellent problem solving, complaint resolution and negotiation skills
Have effective communication skills
Are passionate about delivering quality service and making a difference in the guest experience
Demonstrate a professional and polished demeanor with a positive, upbeat, and friendly personality
Can learn quickly and adapt to change in a fast-paced, high performance driven culture
Demonstrate exceptional habits of dependability and attendance
Possess strong computer skills, Microsoft Outlook, and internet browser proficient
Have high school diploma or GED equivalent
Previous hospitality experience providing sales or customer service in a call center environment is preferred but not required

Job Responsibility

Answer high volumes of incoming calls in a professional and courteous manner
Provide accurate information regarding services, availability, pricing, schedules, and policies
Respond to customer questions, concerns, and special requests promptly
Process reservations, cancellations, modifications, and confirmations in the company’s booking system- Flybook
Verify customer details for accuracy and completeness before finalizing bookings
Maintain uptodate knowledge of available inventory, promotions, and service options
Use reservation software and call center tools to log interactions and complete transactions
Enter customer data with high attention to detail to ensure accuracy and compliance
Follow company procedures for handling payments, deposits, or billing when applicable
Troubleshoot issues related to bookings, service conflicts, or system errors

Fulltime

Reservationist

The Four Seasons Resort Hualalai is looking for a Reservationist who shares a pa...

Location

United States of America , Kailua-Kona, Hawaii

Salary:

28.08 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Three to twelve months of previous Reservations and/or Front Office experience required or High Volume Call Center
Successful candidate must possess legal work authorization in United States
Ability to accurately read and work with computer systems
Strong Customer Service skills
Weekend & Holiday availability required

Job Responsibility

Capture sales from in-coming reservations calls and coordinate details of each reservation
Run daily reports for Reservations department, operational departments, Sales & Marketing, General Manager & Department Head
Answer General Reservations e-mails, retrieve and distribute mail and process brochure requests
Handle guest complaints in accordance with Four Seasons policy
Process WRO, Trust, Internal Reservations, and FIT reservations
Call to confirm and/or guarantee non-guaranteed reservations, clear waitlisted reservations

What we offer

Earn More with Our Incentive Plan: Boost your hourly wage with the opportunity to earn an additional $1-$5 per hour (or more!) through our exciting incentive plan tied to suite sales
An on-site Physical Therapist
24-hour access to Indoor and Outdoor Gym
Holiday, Vacation & Sick pay
Robust Benefit Plan
Company Match 401K Plan
Laundered Employee Uniform
Free employee meals prepared by the Four Seasons Culinary ‘Ohana
Complimentary stays at Four Seasons Worldwide
Training and Development Opportunities

Fulltime

Senior Sales Reservationist

Process all reservation requests, changes, and cancellations received by phone, ...

Location

United States , Nashville

Salary:

20.00 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
None

Job Responsibility

Process all reservation requests, changes, and cancellations received by phone, fax, or mail
Identify guest reservation needs and determine appropriate room type
Verify availability of room type and rate
Explain guarantee, special rate, and cancellation policies to callers
Accommodate and document special requests
Answer questions about property facilities/services and room accommodations
Follow sales techniques to maximize revenue
Input and access data in reservation system
Indicate special room reservation types by inputting the correct code and rate into the reservation system
Follow proper escalation procedures when addressing guest concerns

Fulltime

Reservationist / Host

As host you will be the first point of contact for all Drake and Morgan customer...

Location

United Kingdom , London

Salary:

13.00 - 15.00 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Excellent communication skills
Eligibility to work in the UK

Job Responsibility

Meet, greet and seat all guests in a professional, courteous and friendly manner
Be fully versed in the table plan and events business during the shift

What we offer

Career progression
Meals on duty
Full cocktail/ wine/ barista training
Company trips & incentives
Tips & Service charge
Staff Parties & Events
Great team culture
Your Birthday off & paid

Parttime

Assistant F&B Reservationist

The Four Seasons Hotel Seoul is looking for a Assistant Food & Beverage Reservat...

Location

South Korea , Seoul

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Strong communication skills in English and Korean (written and verbal)
Positive attitude with willingness to learn and develop operational knowledge
Ability to multitask and remain organized in a fast-paced environment
Basic computer literacy (email, reservation systems, reporting tools)
Good attention to detail and guest service mindset
Ability to follow standards and procedures accurately
Team-oriented attitude with professional communication skills
Responsible and proactive approach to assigned duties
High school education or equivalent experience
Must already possess valid work authorization in South Korea.

Job Responsibility

Handles calls, chats, emails, and reservation inquiries for an assigned restaurant outlet
Learns outlet-specific menus, reservation policies, seating arrangements, and operational standards
Assists guests with restaurant reservations and basic inquiries in a professional manner
Updates guest profiles and reservation information accurately in the system
Supports online reservation management through various booking platforms
Coordinates with restaurant teams regarding guest requests and operational updates
Maintains accurate records and communication logs
Participates in structured outlet training and operational assessments
Rotates to additional outlets upon successful completion of required training and evaluation
Supports team operations and maintains a professional working environment

Fulltime

Food & Beverage Reservationist

The Four Seasons Hotel Seoul is looking for a Food & Beverage Reservationist who...

Location

Korea, Republic of , Seoul

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

College degree preferably specializing in hotel management
A working knowledge of hotel operations, especially the F&B Division
Ability to operate computer equipment
Reading, writing and oral proficiency in the Korean and English language
Must already possess valid work authorization in South Korea.

Job Responsibility

Contribute to our work environment with a positive and friendly attitude
Field inquiries for f&b reservations and convert as many of these calls as possible into confirmed reservations
Listen and communicate effectively and use selling strategies to close sales
Record all reservations neatly and accurately on prescribed forms
Update guest history records, company records on a regular basis

What we offer

Be part of a cohesive team with opportunities to build a successful career with global potential
Have access to a robust benefit plan
Have the opportunity to engage in diverse and challenging work

Fulltime

Food & Beverage Reservationist

The Four Seasons Hotel Seoul is looking for a Food & Beverage Reservationist who...

Location

Korea, Republic of , Seoul

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

College degree preferably specializing in hotel management
A working knowledge of hotel operations, especially the F&B Division
Ability to operate computer equipment
Reading, writing and oral proficiency in the Korean and English language
Must already possess valid work authorization in South Korea.

Job Responsibility

Contribute to our work environment with a positive and friendly attitude
Field inquiries for f&b reservations and convert as many of these calls as possible into confirmed reservations
Listen and communicated effectively and use selling strategies to close sales
Record all reservations neatly and accurately on prescribed forms
Update guest history records, company records on a regular basis

What we offer

Be part of a cohesive team with opportunities to build a successful career with global potential
Have access to a robust benefit plan
Have the opportunity to engage in diverse and challenging work

Fulltime

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