Reservation Manager Job at Marriott Bonvoy (Florence)

Reservation Manager

Responsible for soliciting and managing reservations sales-related opportunities...

Location

Thailand , Phuket

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
no work experience required
OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
2 years experience in the sales and marketing, guest services, front desk, or related professional area

Job Responsibility

Solicit and manage reservations sales-related opportunities
Manage and provide training to Reservations Sales staff
Actively up-sell each business opportunity to maximize revenue
Achieve personal and team related revenue goals
Drive customer loyalty by delivering service excellence
Identify new reservations sales business
Understand market conditions and competitors
Monitor same day selling procedures to maximize room revenue
Coordinate with sales and Convention Services to process rooming lists and reservation cards
Execute operational aspects of business booked

What we offer

Training and development opportunities
Recognition programs
Focus on holistic well-being
Equal opportunity employer
Diverse and inclusive work environment

Fulltime

Reservation Manager

Responsible for soliciting and managing reservations sales-related opportunities...

Location

Thailand , Pattaya

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
no work experience required
OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
2 years experience in the sales and marketing, guest services, front desk, or related professional area

Job Responsibility

Soliciting and managing reservations sales-related opportunities
Managing and providing training to Reservations Sales staff
Actively up-selling each business opportunity
Achieving personal and team revenue goals
Driving customer loyalty by delivering service excellence
Providing service to grow share of the account
Understanding markets and maximizing revenue
Conducting daily reservations sales activities
Providing exceptional customer service
Managing and conducting human resource activities

What we offer

Training, development, recognition, holistic well-being, true camaraderie with a diverse group of co-workers

Fulltime

Reservations Manager

Responsible for soliciting and managing reservations sales-related opportunities...

Location

Thailand , Koh Samui

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
no work experience required
2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
2 years experience in the sales and marketing, guest services, front desk, or related professional area.

Job Responsibility

Identifies new reservations sales business to achieve personal and property revenue goals
understands the overall market, including competitors' strengths and weaknesses, economic trends, supply and demand
closes the best opportunities for the property based on market conditions and property needs
monitors same day selling procedures to maximize room revenue and control property occupancy
gains understanding of the property's primary target customer and service expectations
responds to incoming reservations sales opportunities
uses negotiating skills and creative selling abilities to close on business and negotiate contracts
assists in monitoring group reservation forecast data
coordinates with sales and Convention Services to process rooming lists and reservation cards
assists with monitoring accuracy of reservation sales orders within tracking systems

What we offer

Equal opportunity employer
dedication to diversity and inclusion
training tools
orientation program for employees
positive work environment
global team experience.

Fulltime

Assistant Reservations Manager

Assists with the soliciting and managing of reservations sales-related opportuni...

Location

India , Mahabaleshwar

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
3 years experience in sales and marketing, guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
1 year experience in the sales and marketing, guest services, front desk, or related professional area

Job Responsibility

Assists with the soliciting and managing of reservations sales-related opportunities
Manages and provides training and work assignments to Reservations Sales staff
Actively up-sells each business opportunity to maximize revenue opportunity
Achieves personal and team related revenue goals
Responsible for driving customer loyalty by delivering service excellence throughout each customer experience
Provides service to our customers in order to grow share of the account on behalf of the company

Fulltime

Actuarial Reserving Manager

Fantastic opportunity to take the next step on your career ladder within a major...

Location

United Kingdom , London

Salary:

Not provided

Star Actuarial Futures

Expiration Date

Until further notice

Requirements

Qualified (or part-qualified) non-life actuary
Strong reserving background
Experience across several lines
Strong written and oral communication skills
Demonstrable experience of taking ownership of workstreams and projects to completion
Knowledge of Python and R advantageous

Job Responsibility

Responsible for reserving across Lloyd’s & London Market, UK and global personal and commercial businesses
Cover GAAP, Solvency II technical provisions and IFRS 17 reporting
Support post-merger integration, cost reduction, modelling and process modernization, using cutting edge technologies, including AI/Gen AI etc., to future proof outputs
Get involved with underwriting & pricing transformation, including pricing model rationalization, pricing model re-platforming etc.

What we offer

excellent package

Fulltime

Assistant Reservations Manager

Oversee accuracy of room blocks, reservations, and group market codes. Communica...

Location

Qatar , Westbay

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 2 years of related work experience
At least 1 year of supervisory experience

Job Responsibility

Oversee accuracy of room blocks, reservations, and group market codes
Communicate company values and/or culture to new employees
Review and implement new Reservations procedures
Process all reservation requests, changes, and cancellations received by phone, fax, or mail
Identify guest reservation needs and determine appropriate room type
Verify availability of room type and rate
Explain guarantee, special rate, and cancellation policies to callers
Accommodate and document special requests
Answer questions about property facilities/services and room accommodations
Follow sales techniques to maximize revenue

Fulltime

New

Assistant Reservations Manager

We are looking for an Assistant Reservations Manager to join our leadership team...

Location

Mexico , Tamarindo

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Assist Assistant Reservations Manager & Reservations Manager with corporate and local initiatives leading to the commercial success of the resort
Capture sales from in-coming reservations calls and coordinate details of each reservation with focus on call conversion
Coach the team through standard testing and coaching calls to improve standards
Assist in Day to Day running of the Reservations Team
Assist with general inquiries and managing the effective response time of both Reservations & Air e-mail
Assist with Group Reservations management, including rooming list processing
Handle daily AeroTamarindo inquiries, sales, operation and financial results consolidation on a monthly basis
Handle guest complaints in accordance with Four Seasons policy
Process WRO, Trust, Internal Reservations, and FIT reservations
Call to confirm and/or guarantee non-guaranteed reservations, clear waitlisted reservations

Job Responsibility

Assist Assistant Reservations Manager & Reservations Manager with corporate and local initiatives leading to the commercial success of the resort
Capture sales from in-coming reservations calls and coordinate details of each reservation with focus on call conversion
Coach the team through standard testing and coaching calls to improve standards
Assist in Day to Day running of the Reservations Team
Assist with general inquiries and managing the effective response time of both Reservations & Air e-mail
Assist with Group Reservations management, including rooming list processing
Handle daily AeroTamarindo inquiries, sales, operation and financial results consolidation on a monthly basis
Handle guest complaints in accordance with Four Seasons policy
Process WRO, Trust, Internal Reservations, and FIT reservations
Call to confirm and/or guarantee non-guaranteed reservations, clear waitlisted reservations

What we offer

Competitive salary, wages, and a comprehensive benefits package
Excellent training and development opportunities
Employee discount for stays at any Four Seasons worldwide
Complimentary dry cleaning for employee uniforms
Complimentary employee meals
Access to hotel fitness and wellness programs (where applicable)
Recognition programs and employee wellness initiatives

Fulltime

Sales & Events Manager

The primary purpose of this role is to build sales & new business by identifying...

Location

Australia

Salary:

Not provided

Batard

Expiration Date

Until further notice

Requirements

Minimum 2 years’ experience in a similar role within the events hospitality industry is essential
Experience using Table Check, SevenRooms, Tripleseat or similar reservations system would be highly regarded
Demonstrated success in meeting and exceeding sales targets and budgets
In depth knowledge and understanding of function and events offerings, and ability to work with Executive/Head Chefs and Venue Managers regarding food and beverage offers
Well-developed planning and organisation skills
Exceptional communication
Highly developed interpersonal skills with proven ability to build effective professional relationships
High level of attention to detail
Strong stakeholder management skills
Studies in business or related discipline is advantageous

Job Responsibility

Build sales & new business by identifying and selling prospects and maintaining relationships with events clients
Generate sales and engage all parts of the business to service enquiries
Create menus with costing
Ensure after-sales feedback

What we offer

Achievable bonus structure
Ongoing professional development
Generous discounts in our venues
Development opportunities to support and grow your career

Reservation Manager

Marriott Bonvoy

Location:
Italy , Florence

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 22, 2025

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Job Posted:
March 22, 2025