Reservation Internship Job at Marriott Bonvoy (Phuket)

Reservations Internship

Join us for a unique opportunity to showcase two one-of-a-kind lifestyle hotel b...

Location

Spain , Ibiza

Salary:

Not provided

Accor

Expiration Date

Until further notice

Requirements

EU Nationality is required
Fluent English and Spanish
Currently pursuing or recently completed a degree in Hospitality, Business, or a related field
The minimum duration of the internship will be five months, with a planned start date in April
A proactive attitude and strong attention to detail
Effective communication skills and ability to work as part of a team
Ability to multitask and prioritize tasks in a fast-paced environment

Job Responsibility

Supporting the daily tasks of the Revenue team, learning how pricing and distribution decisions are made
Receive and manage new bookings, modifications, and cancellations in a clear and professional manner
Accurately input booking details into the Property Management System, ensuring correct dates, rates, and guest preferences
Draft and send confirmation emails, vouchers, and cancellation policies in a timely manner
Record and follow up on specific preferences such as bed types, connecting rooms, or other individual needs
Verify real-time availability and apply appropriate rates based on segments (corporate, FIT, groups, etc.)
Share relevant information with front office, housekeeping, and other teams to ensure a seamless guest experience
Assist in managing room blocks, rooming lists, and special conditions for groups or tour operators
Gain hands-on experience with PMS, channel managers, booking engines, and other essential reservation platforms

What we offer

A competitive package and plenty of development opportunities
Accommodation included
Lunch is served daily at the in-house restaurant
Be part of a complete Internship Program with a final project to present to the Excom & Head of Departments
Join an innovative and fast-growing international group committed not only to building new hotels but also to building a global brand
The opportunity to challenge the norm and work in a creative and rewarding environment
Be part of a team passionate about creating great hotel experiences and building a portfolio of brands
Great discounts at all Ennismore hotels and special discounts at numerous island businesses
Free subscriptions to Canva and Podimo
Activities to build an amazing team of students

Fulltime

Reservations Trainee

Build upon your classroom studies through our Hotel Internship Program opportuni...

Location

Spain , Barcelona

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Must be a current college or university student

Fulltime

Reservations Intern

The purpose of the Internship is to give the Intern an overview of the Company a...

Location

Italy , Venice

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Bachelor/Master Degree in Hospitality or humanities
Fluent written and spoken English and Italian
Knowledge of Microsoft Office
Passion for luxury hospitality
Team Work, communication and problem solving skills
Can-do attitude along with strong motivation and enthusiasm
Positive outlook and outgoing personality
Compliance with quality assurance expectations and standards
Ability to stand, sit, or walk for an extended period of time
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance

Job Responsibility

Process reservation requests, changes, and cancellations received by phone, fax, or Email
Identify guest reservation needs and determine appropriate room type
Verify availability of room type and rate
Explain guarantee, special rate, and cancellation policies to callers
Accommodate and document special requests
Answer questions about property facilities/services and room accommodations
Follow sales techniques to maximize revenue
Input and access data in reservation system
Indicate special room reservation types by inputting the correct code and rate into the reservation system
Follow proper escalation procedures when addressing guest concerns

What we offer

Professional career progression at international level in 9000+ Marriott hotels
Learning and development opportunities online, on the job and in class
Experienced management & motivated and engaging colleagues
Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program
Canteen service
550€ monthly reimbursement

Fulltime

Sales & Reservations Intern

Come join our team at Moxy and Residence Inn Houthavens Amsterdam, part of Marri...

Location

Netherlands , Amsterdam

Salary:

650.00 EUR / Month

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Strong communication skills written & verbal in English
Dutch is a plus
Service-minded, detail-oriented, and organized
Able to work both independently and as part of a team
Comfortable using Microsoft Office
experience with Opera or MARSHA is a plus
Positive energy and a hands-on attitude
Proactive, eager to learn, and always looking for opportunities to improve
Representative and confident when interacting with guests, clients, and partners

Job Responsibility

Assist the Sales Manager with day-to-day sales tasks
Join sales conversations and activities in the hotel, as well as client visits and company meetings
Participate in fairs, trade shows, and other sales-related events
Assist with processing individual and group reservations via phone, email, and online platforms (including Marriott systems)
Support the Reservations & Events team in planning and organizing meetings, events, and group stays
Communicate with Accounts, guests and clients to confirm details and special requests
Prepare event orders, rooming lists, and billing instructions
Ensure accurate data entry in systems like Opera and MARSHA
Coordinate with departments such as Front Office and Food & Beverage to deliver exceptional service
Participate in internal meetings and contribute your ideas to improve the guest journey

What we offer

Free Parking
Hotel Discounts
Hands-on experience in Sales and Reservations within a dual-branded international hotel
Insight into Marriott’s systems and global standards
Direct experience and one-to-one learning from our Sales Manager and commercial team
Free use of the Moxy Gym
Cycas smiles Reward & Celebration program
Growth opportunities within your hotel & Cycas
Cycas Savings: many discounts on a variation of online web shops
Being part of a fast-growing hospitality company

Fulltime

Reservations Intern

Four Seasons Hotel Milan is currently looking for candidates interested in a 6-m...

Location

Italy , Milano

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

A genuine passion for the hospitality industry
A natural talent for ensuring guests feel at home
Attention to detail
Strong interpersonal and communication skills
Ability to multi-task with excellent organizational skills
Be a team player
Bring personal touch and energy to guest experiences
Possess legal right to work in Italy at the time of application

Job Responsibility

Learn different aspects of the Reservations Department and Switch board
Learn how to address different types of requests
Assist reservations team with delivering the highest levels of service excellence via phone, email and FS chat interaction
Gain revenue and strategic knowledge working in close contact with our Revenue and Sales Department
Learn how to deal with different partners
Welcome and acknowledge all guests according to company standards and procedures

What we offer

Monthly allowance and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Dry Cleaning for business clothes
Complimentary Employee Meals
Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year
Opportunities to build a successful career with global potential

Fulltime

Revenue Intern

As a Revenue Management Intern, you will support the Revenue team in optimizing ...

Location

Spain , Illes Balears

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

High school education or equivalent experience (students or recent graduates preferred)
Strong interest in Revenue Management, analytics, and hotel performance
Excellent attention to detail with a structured and analytical mindset
Strong interpersonal skills and a collaborative team-oriented approach
Ability to work with numbers and data in a fast-paced environment
Reading, writing, and oral proficiency in Spanish and English (high level required)
Professional / Technician qualification, or studies in Tourism, Business Administration, Economics, or Hospitality Management

Job Responsibility

Support daily Revenue Management activities, including pickup, occupancy, and forecast analysis
Assist in updating and monitoring rates across all distribution channels (hotel website, OTAs, GDS, and wholesale partners)
Help prepare daily, weekly, and monthly revenue reports
Conduct competitive rate analysis and market benchmarking
Support inventory control and restriction management (minimum stay, stop sales, open/close dates)
Assist in maintaining accuracy within the PMS, RMS, and Channel Manager systems
Collaborate with Reservations, Sales, and Front Office teams to ensure alignment on pricing and availability strategies
Participate in Revenue meetings and support the preparation of presentations and reports
Develop and present a project during the internship to reinforce learning and training

What we offer

Competitive salary and a comprehensive benefits package
Excellent training and development opportunities within a luxury hospitality environment
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary dry cleaning for employee uniforms
Complimentary employee meals
Discounts at hotel restaurants
Discounts on local services
Possibility of accommodation and transportation to work (at a reduced cost)

Fulltime

Groups, Meeting & Events Internship

We are looking for an enthusiastic and passionate Events Planning Trainee for ou...

Location

Netherlands , Amsterdam

Salary:

750.00 EUR / Month

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

A student of the hotel school or other relevant study
Looking for an internship for a minimum of 5/6 months
Flexible, organized and enthusiastic
You have great communication skills and know how to prioritize your daily tasks
You are responsible and can work independently
Good knowledge of the English language, spoken and written

Job Responsibility

Performing overall administrative and supportive tasks within the department of Events Planning
Cooperating with successfully carrying out events
Assisting with site inspections for the Event Management
Continuously communicating with the whole team regarding incoming questions and information
Being the first point of contact regarding internal meetings, and coordinating requests for internal meetings
Processing of last-minute requests for meeting spaces and rooms
Preparing signage, welcome packages and menus
Coordinating the accounts information regarding the weekly Event Satisfaction Survey
Taking care of daily and weekly reports of the Event Management
Managing VIP requests of the departments

What we offer

A professional environment to work in and the opportunity to learn from others in the highest segment of the hospitality industry
Being part of the biggest hotel company in the world and career possibilities within Marriott International
Personal coaching and training to support your internship
Special discounted rates for 10.000+ Marriott hotels worldwide for you, your family and friends
Discount on Food & Beverage up to 50% in Marriott Hotels worldwide
Free meals in our Staff Cafeteria
Participation in several training session provided by our on property Learning Manager
Free use of our Health Club
A Take Care program
we focus on your wellbeing in general and organize several healthy and fun activities throughout the year

Fulltime

Guest Relations Intern

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are de...

Location

Singapore , Singapore

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Follow company policies and procedures
maintain confidentiality of proprietary information
protect company assets
welcome and acknowledge all guests according to company standards
anticipate and address guests’ service needs
assist individuals with disabilities
thank guests with genuine appreciation
speak with others using clear and professional language
prepare and review written documents accurately and completely
answer telephones using appropriate etiquette

Job Responsibility

Conduct tours of local areas, explaining local points of interest
supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest
identify and explain room features to guests
ensure guests’ needs are met, including special requests
arrange transportation for guests/visitors
accept and record wake-up call requests
communicate VIP arrivals to designated personnel
greet and escort VIPs
process, organize and coordinate check-ins, check-outs, room assignments/requests/changes, reservations and cancellations
secure payment

Fulltime

Reservation Internship

Marriott Bonvoy

Location:
Thailand , Phuket

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 04, 2026

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