Reservation Executive Job at Marriott Bonvoy (Hyderabad)

Reservations Executive

Oversee reservations operations at Four Points by Sheraton Mahabalipuram Resort ...

Location

India , Mahabalipuram

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 2 years of related work experience
At least 1 year of supervisory experience

Job Responsibility

Oversee accuracy of room blocks, reservations, and group market codes
Communicate company values and/or culture to new employees
Review and implement new Reservations procedures
Process all reservation requests, changes, and cancellations received by phone, fax, or mail
Identify guest reservation needs and determine appropriate room type
Verify availability of room type and rate
Explain guarantee, special rate, and cancellation policies to callers
Accommodate and document special requests
Answer questions about property facilities/services and room accommodations
Follow sales techniques to maximize revenue

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Rich blend of culture, talent, and experiences
Non-discrimination policy
United community where everyone is welcome
Supportive environment
Global team

Fulltime

Sales Executive

Sales Executive position at Fairfield by Marriott Jodhpur focused on delivering ...

Location

India , Jodhpur

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 2 years of related work experience
No supervisory experience required
No license or certification required

Job Responsibility

Contact appropriate individuals or departments to resolve guest calls, requests, or problems
Use sales techniques that maximize revenue while maintaining guest loyalty
Determine and give complimentaries to guests
Promote awareness of brand image internally and externally
Process requests for redeeming Marriott Rewards points
Process all reservation requests, changes, and cancellations
Enter Marriott Rewards information when taking guest reservations
Answer, record, and process all guest calls, requests, questions, or concerns
Perform general office duties to support Sales & Marketing
Assist management in training and motivating employees

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Rich blend of culture, talent, and experiences
Non-discrimination policy

Fulltime

Reservations Executive

At Sofitel London St James, we redefine luxury by treating a stay as more than j...

Location

United Kingdom , London

Salary:

Not provided

SOFITEL

Expiration Date

Until further notice

Requirements

Previous experience in a reservations, front office, or customer service role within a hotel or hospitality environment
Excellent communication skills, both verbal and written, with a professional and friendly telephone manner
Strong organisational skills and attention to detail, with the ability to manage multiple tasks accurately
Proficiency in hotel reservation systems (e.g. Opera, PMS) and general computer literacy, including Microsoft Office
Ability to work under pressure in a fast-paced environment while maintaining high service standards
A proactive, sales-oriented mindset with the ability to upsell and maximise revenue opportunities

Job Responsibility

Greet guest over the phone in a friendly and courteous manner
Record reservation information accurately
identifies and records group and transient business codes
Inform other departments of VIP arrivals and assist in providing accommodation and special requests
Identifies commissionable reservations and secures required information
Records and processes deposit information
Identifies and records special billing instructions
approves credit after consultation with the Director of Revenue and in line with Accounts’ guidelines
File all reservations in a systematic order for easy referral
Contributes to maximum occupancy of the hotel by assisting in maintaining accurate inventory control for rooms

What we offer

Competitive compensation package, including service charge and annual bonus of £1.300,00 per year
Free Stays in the UK or Ireland (4 nights/year)
Employee Benefit Card – Discounted rates at Accor properties worldwide
Sofitel Experience – Enjoy a luxurious night at our hotel, complete with a delightful breakfast
Complimentary Meals While on Duty
Special Rates in F&B, Rooms & Spa
Be Part of the Largest Hospitality Group in Europe
Exceptional Training and Development Opportunities through Apprenticeship Program
Global Growth Opportunities
Employee Assistance Program with 24/7 GP Access

Fulltime

Reservations Executive

The Reservations Executive is responsible for maximising hotel revenue and guest...

Location

United Kingdom , London

Salary:

Not provided

Fairmont Le Manoir Richelieu

Expiration Date

Until further notice

Requirements

Previous experience in a reservations, front office, or customer service role within a hotel or hospitality environment
Excellent communication skills, both verbal and written, with a professional and friendly telephone manner
Strong organisational skills and attention to detail, with the ability to manage multiple tasks accurately
Proficiency in hotel reservation systems (e.g. Opera, PMS) and general computer literacy, including Microsoft Office
Ability to work under pressure in a fast-paced environment while maintaining high service standards
A proactive, sales-oriented mindset with the ability to upsell and maximise revenue opportunities

Job Responsibility

Greet guest over the phone in a friendly and courteous manner
Record reservation information accurately
identifies and records group and transient business codes
Inform other departments of VIP arrivals and assist in providing accommodation and special requests
Identifies commissionable reservations and secures required information
Records and processes deposit information
Identifies and records special billing instructions
approves credit after consultation with the Director of Revenue and in line with Accounts’ guidelines
File all reservations in a systematic order for easy referral
Contributes to maximum occupancy of the hotel by assisting in maintaining accurate inventory control for rooms

What we offer

Competitive compensation package
service charge
annual bonus of £1,300.00 per year
Free Stays in the UK or Ireland (4 nights/year)
Employee Benefit Card – Discounted rates at Accor properties worldwide
Sofitel Experience – Enjoy a luxurious night at our hotel, complete with a delightful breakfast
Complimentary Meals While on Duty
Special Rates in F&B, Rooms & Spa
Be Part of the Largest Hospitality Group in Europe
Exceptional Training and Development Opportunities through Apprenticeship Program

Fulltime

Reservations & Revenue Executive

The Reservations & Revenue Executive is responsible for managing room inventory,...

Location

Morocco , Marrakech

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Proven experience in Front Office and/or Reservations within a hotel environment
Strong sales and revenue optimization skills
High level of attention to detail and accuracy
Advanced knowledge of Opera PMS
Excellent communication and customer service skills
Strong analytical and reporting skills

Job Responsibility

Manage rooms inventory, rate loading, restrictions, and room authorizations to maximize revenue and ensure straight-line availability
Maintain accurate and up-to-date reservation system information at all times
Monitor compliance with company promotions, loyalty programs, and eCommerce distribution channels
Execute sales and revenue strategies within reservation and sales systems
Escalate technical or system-related issues related to reservations or PMS to the appropriate support desk in a timely manner
Prepare and distribute daily, weekly, and monthly revenue and reservations reports for Hotel Management and the Director of Revenue
Assist the Director of Revenue with weekly and monthly forecasting activities
Support the preparation of agendas, presentations, and data analysis for revenue and strategy meetings
Process all reservation requests, modifications, and cancellations accurately and efficiently
Drive customer loyalty by delivering service excellence throughout every guest interaction

Fulltime

Reservations Executive

Process all reservation requests, changes, and cancellations received by phone, ...

Location

Fiji

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Process all reservation requests, changes, and cancellations received by phone, fax, or mail
Identify guest reservation needs and determine appropriate room type
Verify availability of room type and rate
Explain guarantee, special rate, and cancellation policies to callers
Accommodate and document special requests
Answer questions about property facilities/services and room accommodations
Follow sales techniques to maximize revenue
Input and access data in reservation system
Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system
Follow proper escalation procedures when addressing guest concerns

Fulltime

Reservations and Communications Agent

The Agent is part of the Reservations Team who is responsible for ensuring the a...

Location

United States of America , Teton Village, Wyoming

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Must be willing to work a flexible schedule including evenings, weekends and holidays
High attention to detail and customer service skills
Excellent personal presentation and interpersonal skills
Clear and welcoming speaking voice
Fluent English required
Must possess legal work authorization in the United States

Job Responsibility

Ensure accurate execution of room reservations
Complete room reservations knowing accommodations, rates and special services
Properly code all reservations for rate type, source, travel agent, and special requests
Reason what a potential guest is looking for and participate in problem solving
Utilize guest recognition program for accuracy
Utilize computer system for retrieving, updating and inputting reservations
Perform other tasks as assigned

What we offer

Discounted housing available
Employee Travel Program
Medical, dental and vision insurance for you and your family
5 Weeks PTO
Retail, spa and F&B discounts
Free Employee Cafeteria meals
Free uniform dry cleaning
Discounted/transferable ski passes
Free ski storage

Fulltime

Reservations Executive

We are seeking a highly organized and customer-focused Reservations Executive to...

Location

India , Udaipur

Salary:

Not provided

Fairmont Le Manoir Richelieu

Expiration Date

Until further notice

Requirements

Previous experience in a similar reservations role, preferably in the hospitality industry
Excellent communication and interpersonal skills
Strong organizational abilities with a keen attention to detail
Proven track record of building and maintaining client relationships
Proficiency in hotel reservation systems (experience with Opera Cloud and RESAweb is a plus)
Ability to multitask and manage time effectively in a fast-paced environment
Customer-focused mindset with a commitment to delivering exceptional service
Analytical skills to interpret booking trends and make data-driven decisions
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
Strong problem-solving abilities and a proactive approach to challenges

Job Responsibility

Process individual and group reservations accurately and efficiently using hotel reservation systems
Build and maintain strong relationships with clients, travel agents, and internal departments
Provide outstanding customer service through various communication channels (phone, email, and in-person)
Implement effective selling strategies to optimize occupancy rates and revenue
Generate and distribute rooming lists, confirmations, and other reservation-related documents
Collaborate with other departments to ensure seamless guest experiences
Monitor and manage reservation releases, cancellations, and modifications
Stay updated on hotel promotions, packages, and pricing strategies
Assist in resolving customer inquiries and complaints in a timely and professional manner
Contribute to the continuous improvement of reservation processes and procedures

What we offer

An opportunity to be with world’s preferred hospitality company
Captivating and rewarding experience working alongside passionate professionals
Range of exclusive Heartist Benefits
Develop your talent through learning programs by Academy Accor

Fulltime

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Reservation Executive

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