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Reservation Agent

Thailand, Bangkok · Job Posted January 18, 2026
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Job Description

The Four Seasons Hotel Bangkok at Chao Phraya River is looking for a Reservation Agent in charge of Reservations Agents sell the resort and provide information to prospective guests, capture sales from the incoming calls and coordinate details of each reservation.

Job Responsibility

  • Sell the resort and provide information to prospective guests
  • Capture sales from incoming calls
  • Coordinate details of each reservation

Requirements

  • Passion for excellence
  • Expertise in Guest Services
  • Firm knowledge of the area
  • Extremely organized
  • Ability to multi task
  • Valid work authorization for Thailand

Nice to have

Previous pre-opening experience

What we offer

  • Be part of a cohesive team with opportunities to learn, grow and develop
  • Have the opportunity to engage in diverse and challenging work
  • Derive a sense of pride in work well done
  • Be recognized for excellence

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