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Research Recruiter

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ResMed

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Location:
United States , San Diego

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

81550.00 - 103003.00 USD / Year
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Job Description:

The Research Recruiter is responsible for coordinating, organizing and delivering all participant-related aspects of user research. You'll play a hands-on role supporting studies from start to finish - from kick-off and recruitment through to scheduling, consent, incentives and post-session admin. Your work ensures that research runs smoothly, ethically and efficiently, and that researchers can focus on what matters most: learning.

Job Responsibility:

  • Participant Recruitment & Coordination: Attend study kick-offs and create recruitment plans, screeners and communication templates
  • Manage Asana cards, Rally updates, participant lists and all study-related logistics
  • Handle participant communication end-to-end: invitations, reminders, follow-ups and support
  • Forecast recruitment bandwidth and help allocate studies fairly across recruiters (Ops strategy)
  • Session Support: Provide in-session monitoring or backup facilitation when needed, including participant tech set-up and troubleshooting
  • Manage consent forms, attendance tracking and Participant Sheets
  • Upload participant notes, videos and documentation to the right folders
  • Incentive & Compliance Management: Manage study incentive payments within Fair Market Value (FMV) rules
  • Track budgets, approvals and reporting
  • File NDAs and consent forms, ensuring everything meets Legal and Privacy requirements
  • Panel & Database Management: Assist in maintaining and grow participant panels, ensuring we have the right mix of demographics and conditions
  • Track panel engagement, forecast usage, and support demand planning with Research Leads
  • Keep recruitment templates, lists and SOPs updated
  • Tools, Systems & Vendor Enablement: Manage access to tools like Asana, Rally, SharePoint, Confluence and Jira
  • Coordinate vendor onboarding, SOWs, POs and Accounts Payable submissions
  • Troubleshoot tool issues and maintain documentation and FAQs
  • Open and track myIT tickets for access and system support
  • Metrics & Reporting: Update all recruitment and session metrics
  • Support monthly and yearly reporting across studies, budgets, and participant engagement
  • Spot trends and advise CX Ops & Research Leads on improvements or risks

Requirements:

  • Experience in research operations, participant recruiting, project coordination or similar
  • Strong organizational and multitasking skills
  • Familiarity with Asana, Jira, Confluence, SharePoint or similar tools
  • Clear communication skills - written and verbal
  • Comfort navigating Legal, Privacy and Procurement processes
  • An interest in UX research, human behavior or health technology
What we offer:
  • comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance
  • Employees have FTO (Flexible Time Off), receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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