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Research Operations Senior Associate

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Atlassian

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Location:
Australia , Sydney

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Working at Atlassian: Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Job Responsibility:

  • Drive key aspects of the operational strategy for improving and scaling efficient, compliant research services for all Atlassians
  • Engage, onboard and collaborate with strategic support partners, third party vendors, and agencies
  • Drive the quality, efficiency and effectiveness of services provided to the organisation
  • Manage improvement initiatives ensuring that impact is achieved through successful delivery of objectives to timelines, budget and stakeholder expectations
  • Partner with internal teams such as engineering, data science, design, and product management to optimise practices for customer understanding across the business
  • Contribute to operations thought leadership and business-oriented research services

Requirements:

  • Report to our Research Operations Manager and drive key aspects of the operational strategy for improving and scaling efficient, compliant research services for all Atlassians
  • Engage, onboard and collaborate with strategic support partners, third party vendors, and agencies, to ensure that Atlassians have access to best in class Research Operations tools and services
  • Drive the quality, efficiency and effectiveness of services provided to the organisation, through performance measurement and tracking to inform insights and actions toward service delivery improvement
  • Manage improvement initiatives ensuring that impact is achieved through successful delivery of objectives to timelines, budget and stakeholder expectations
  • Partner with internal teams such as engineering, data science, design, and product management to optimise practices for customer understanding across the business
  • Contribute to operations thought leadership and business-oriented research services
What we offer:
  • health coverage
  • paid volunteer days
  • wellness resources

Additional Information:

Job Posted:
April 23, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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