Research Operations Associate, Atlassian

Research Operations Associate

Atlassian

Location:
Australia, Sydney

Category:
Research and Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Working at Atlassian: Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Job Responsibility:

Report to an Operations Manager (Research) and drive key aspects of the operational strategy for improving and scaling efficient, compliant research services for all Atlassians
Collaborate with strategic support partners within Data & Insights teams, third party vendors, and internal customers (Privacy, Procurement, Legal, Finance) to develop and implement service delivery best practices
Drive the quality of services provided to the organisation, including definition of success, measurement and performance tracking, informing continuous service delivery improvement
Partner with teams such as engineering, data science, design, and product management to optimise practices for customer understanding across the business
Contribute to operations thought leadership and business-oriented research services
Co-ordinate Research & Insights conference requirements at Atlassian TEAM events

Requirements:

2+ years hands-on experience in research operations, ranging from participant recruitment, audience and sample management, vendor and budget management, knowledge management, research tooling and/or research capability development
experience driving operational process improvements and/or innovations in complex or enterprise level software environments
proven experience influencing service delivery outcomes and driving measurable and successful change across organisational boundaries through communication of operational metrics
experience building trusted advisor relationships with business partners

What we offer:

health coverage, paid volunteer days, wellness resources

Additional Information:

Job Posted:
April 23, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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