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The Research Officer role will work across the organisation, and will particularly support our colleagues in the Lifesaving, Fundraising, Marketing and Media and People Departments. Research projects will be varied and include conducting in-house surveys using our survey software tool (Qualtrics), desk research and commissioning and working with suppliers to deliver qualitative and quantitative research to help shape campaigns and future strategy. Research participants will include volunteers, staff, supporters and members of the public.
Job Responsibility:
Scoping, undertaking and managing multiple and varied RNLI research projects, ensuring research evidence meets the requirements of the RNLI within the timescales agreed
Building and maintaining successful working relationships with research customers and stakeholders at all levels
Commissioning and working with external research suppliers to deliver high quality research, negotiating for the best price and ensuring that objectives and deadlines are met
Providing expert research advice to RNLI colleagues at all levels, and promoting the role of research in decision making
Requirements:
Proven knowledge and experience of conducting quantitative research projects, including survey design, data analysis, etc.
Proven knowledge and experience of conducting qualitative research projects, including depth interviews and focus group design and facilitation, etc.
Experience of managing multiple projects for multiple customers/stakeholders.
Good working knowledge and experience using Microsoft Office software (e.g. Excel, Word, PowerPoint) and proven experience of using survey software packages (Qualtrics preferred).
Good written and verbal communication skills.
What we offer:
Flexible working
26 days’ annual leave plus Bank Holidays (pro rata)
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