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Research & Knowledge Coordinator

United States, Boston 65000.00 - 75000.00 USD / Year · Job Posted May 20, 2026
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Job Description

Research & Knowledge Coordinator to $75K – Support Business Development! Our client, a well-established professional services firm, is seeking a Research & Knowledge Coordinator to support firmwide business development and research initiatives. Through hands-on administrative work, you’ll support consultants in data tracking, database management, and target research projects. The ideal candidate brings 1+ years of professional services experience, strong communication skills, and experience using Sugar CRM. This role offers bonus potential, excellent benefits, and a hybrid schedule!

Job Responsibility

  • Managing and maintaining internal databases and CRM records related to clients, cases, and consultants
  • supporting opportunity and business development tracking through court docket updates and case research
  • conducting qualitative research using internal and external resources to support consultant and practice needs
  • preparing and distributing recurring research reports and alerts
  • coordinating closely with team members and external vendors to ensure accurate, timely information flow
  • assisting with report generation, data quality audits, and ongoing database improvements
  • prioritizing multiple same-day and short-term research requests with minimal supervision

Requirements

  • 1+ years of professional services experience
  • strong communication skills
  • experience using Sugar CRM
  • at least 1 year of experience in a professional services or research-driven environment
  • strong qualitative research and critical-thinking skills
  • excellent written and verbal communication skills
  • high attention to detail
  • comfort managing administrative processes
  • prior exposure to CRM systems or databases
  • familiarity with legal or business research tools
  • ability to work independently while contributing effectively within a small, collaborative team

What we offer

  • Bonus potential
  • excellent benefits
  • hybrid schedule

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