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Research & Knowledge Coordinator to $75K – Support Business Development! Our client, a well-established professional services firm, is seeking a Research & Knowledge Coordinator to support firmwide business development and research initiatives. Through hands-on administrative work, you’ll support consultants in data tracking, database management, and target research projects. The ideal candidate brings 1+ years of professional services experience, strong communication skills, and experience using Sugar CRM. This role offers bonus potential, excellent benefits, and a hybrid schedule!
Job Responsibility:
Managing and maintaining internal databases and CRM records related to clients, cases, and consultants
supporting opportunity and business development tracking through court docket updates and case research
conducting qualitative research using internal and external resources to support consultant and practice needs
preparing and distributing recurring research reports and alerts
coordinating closely with team members and external vendors to ensure accurate, timely information flow
assisting with report generation, data quality audits, and ongoing database improvements
prioritizing multiple same-day and short-term research requests with minimal supervision
Requirements:
1+ years of professional services experience
strong communication skills
experience using Sugar CRM
at least 1 year of experience in a professional services or research-driven environment
strong qualitative research and critical-thinking skills
excellent written and verbal communication skills
high attention to detail
comfort managing administrative processes
prior exposure to CRM systems or databases
familiarity with legal or business research tools
ability to work independently while contributing effectively within a small, collaborative team