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Research Integrity Support Officer

https://www.csiro.au/ Logo

CSIRO

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Location:
Australia , Brisbane ▼

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Category:
Office Administration

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Contract Type:
Employment contract

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Salary:

100000.00 - 113000.00 AUD / Year
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Job Description:

CSIRO’s Research Ethics & Integrity Office is seeking a Research Integrity Support Officer (ePublish) to play a key role in supporting the organisation’s publication processes. In this role, you will be the first point of contact for user support and monitoring of ePublish, CSIRO’s internal publication risk management and quality assurance system. You will work closely with researchers across CSIRO to resolve user issues, deliver training, contribute to system development and reporting, while providing broader administrative support to ensure the effective operation of the Research Integrity Team.

Job Responsibility:

  • Provide high-quality support to users of the ePublish system, including troubleshooting, resolving user/system errors, and liaising with internal and external technical support providers
  • Maintain and deliver user training, update system documentation, and support system development and reporting
  • Provide administrative support to research integrity processes (including monitoring key communication channels, coordinating Research Integrity Advisor appointments/renewals/retirements, records management, and supporting meetings and training)
  • Assist with data collection and preparation of reports to meet research integrity and broader organisational compliance requirements
  • Support development of communication and resources that promote good research practice across CSIRO (e.g., resources/newsletters/website content and staff communications)
  • Contribute to process documentation to enable consistent, effective service delivery and support future development of the next generation ePublish system

Requirements:

  • Demonstrated experience providing user support for information or records management systems supporting organisational processes and compliance
  • High-level administrative capability, including coordination of communications, records, scheduling, meetings and training
  • Ability to interpret policies/procedures and provide clear, consistent advice
  • Strong written and verbal communication skills, including confidence delivering training
  • Proven ability to prioritise, work with ambiguity, meet deadlines, and adapt to change
  • Strong problem-solving skills, ability to learn new systems, and manage competing priorities
  • Collaborative working style and ability to build effective relationships with diverse stakeholders
  • High proficiency with Microsoft 365 applications, including Word, Excel, PowerPoint and Outlook

Nice to have:

  • A relevant tertiary qualification in a scientific, information or communications technology, and/or equivalent experience in a research environment
  • Experience supporting working with publication management systems
What we offer:
  • 15.4% superannuation
  • Flexible work arrangements
  • Range of leave entitlements
  • Career development opportunities

Additional Information:

Job Posted:
April 16, 2026

Expiration:
May 03, 2026

Work Type:
Hybrid work
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