Research & Insights Manager Job at StepStone (Dusseldorf)

Research & Insights Manager – Product & Market Focus

Do you want to go beyond analyzing data and actually drive business impact? As a...

Location

Germany , Dusseldorf

Salary:

Not provided

StepStone

Expiration Date

Until further notice

Requirements

Degree in Business, Economics, Statistics, Data Science, Marketing or a comparable field with a strong analytical focus
Experience in Product Marketing, Strategy, or Lifecycle Marketing
Fluent in German and English, both written and spoken
Strong understanding of subscription-based B2B business models and digital product-driven organizations
Solid background in market or labor market research, including quantitative methods, trend analysis and segmentation
Experience with Qualtrics (or similar)
Strong interest in and curiosity about AI tools and their practical applications
Hands-on experience with at least one AI assistant or LLM-based tool (e.g. Claude, ChatGPT, Gemini)
Ability to translate complex data into clear insights, compelling narratives and decision-ready outputs
Strong commercial mindset with a focus on revenue impact, product adoption and positioning

Job Responsibility

Analyze labor market, product, and competitive data to identify trends and differentiation potential
Translate insights into clear recommendations for product and go-to-market decisions
Build data-driven narratives around value proposition, ICPs, and positioning
Provide proof points for campaigns, launches, and messaging
Create sales-ready insights, pitch materials, and benchmarks to strengthen conversion
Turn research into thought leadership, content, and demand-generating formats
Develop dashboards and reporting frameworks to enable stakeholders
Ensure insights are accessible, actionable, and widely adopted across teams

What we offer

30 days of vacation + 1 local holiday + 2 extra days for Christmas and New Year
Hybrid working model
Company pension scheme
Company life insurance
Volunteer days
Job bike
In-house gym
In-house barista
Discounted Urban Sports Club membership
Discounted parking, job ticket or Deutschlandticket

Fulltime

Research & Insights Manager - Platform and Membership

The Research & Insights Manager, Platform and Membership, will lead primary rese...

Location

United States , New York; San Francisco

Salary:

132000.00 - 147000.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

4+ years of work experience in consumer-focused market research, marketing, or consulting
Bachelor degree in market research, statistics, economics or a related field

Job Responsibility

Lead and execute market research for Membership and Platform initiatives, collaborating with a diverse set of cross-functional teams
Collaborate with the research & insights team, as well as with UX research, data science, and policy research teams to conduct research studies and connect insights across the organization
Lead all aspects of vendor management to conduct both qualitative and quantitative primary research studies as well explore secondary data sources as needed
Deliver insights and influence leadership to drive deeper understanding of key audiences and integration into strategy
Work closely with other researchers on the team to develop and scale more efficient and effective ways of conducting research

What we offer

Eligible to participate in Uber's bonus program
May be offered an equity award & other types of comp
All full-time employees are eligible to participate in a 401(k) plan
Eligible for various benefits

Fulltime

Research & Insights Manager II

As Research & Insights Manager II, you will lead the strategy and operations of ...

Location

United States , New York; San Francisco

Salary:

159000.00 - 177000.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

7+ years of work experience in consumer-focused market research, marketing, or consulting
Bachelor degree in market research, statistics, economics or a related field
Demonstrated ability to work with complex datasets
comfortable speaking the language of Data Scientists and translating business needs into technical requirements

Job Responsibility

Lead the strategy and operations of our in-house global tracking ecosystem
Be the primary owner of the process and program management for our tracking tools
Work in close collaboration with our Data Science team to build a world-class insights engine
Create the infrastructure and processes that enable the broader Research & Insights team to extract meaningful signals from large data sets
Act as a lead analyst—conducting your own research based on tracking data and connecting the dots between sentiment trends, internal behavioral data, and custom research to influence global decisions across Marketing, Product, and Operations
Own the operational excellence of Uber’s global tracking programs (Brand Health, Safety, etc.)
Manage processes with Data Science to ensure data quality, consistency, and timely delivery of insights across all markets
Partner deeply with Data Science and teams to optimize our tracking tools
Help to define the requirements for dashboards and automated reporting pipelines that allow the business to self-serve critical metrics
Design and implement scalable processes that enable the wider Research team to easily access, analyze, and visualize tracking data

What we offer

Eligible to participate in Uber's bonus program
May be offered an equity award & other types of comp
Eligible for various benefits

Fulltime

Research And Insights Manager I

The Research & Insights Manager I, US&C Delivery & Mobility, will manage the res...

Location

United States , New York, New York; San Francisco, California

Salary:

132000.00 - 147000.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

4+ years of work experience in consumer-focused market research, marketing, or consulting
Bachelor degree in market research, statistics, economics or a related field

Job Responsibility

Lead and execute market research across key consumer audiences, collaborating with a diverse set of cross-functional teams
Guide creative development from brief to execution for all US&C Delivery & Mobility campaigns
Lead all aspects of vendor management to conduct both qualitative and quantitative primary research studies as well explore secondary data sources as needed
Deliver insights and influence leadership to drive deeper understanding of key audiences and integration into strategy
Work closely with other researchers on the team to develop and scale more efficient and effective ways of conducting research

What we offer

Eligible to participate in Uber's bonus program
May be offered an equity award & other types of comp
Eligible to participate in a 401(k) plan
Various benefits

Fulltime

Manager – Customer Insights & Research

We are looking for an experienced Customer Research/Insights professional to joi...

Location

India , Bangalore, Kolkata

Salary:

Not provided

InXiteOut

Expiration Date

Until further notice

Requirements

7–10 years of experience in Customer Research, Consumer Insights, Voice of Customer, or a related client-facing research or consulting role
Ability to design research frameworks and draw actionable insights from customer data across multiple sources
Strong communication skills with the ability to present findings clearly to both technical and non-technical audiences
Comfortable working directly with clients, managing expectations and advising on research strategy
Prior experience managing or mentoring a team, with the ability to hire and develop talent
Comfortable with building a new function with a degree of ambiguity and independence
Prior exposure to AI or NLP-based insight tools is an advantage

Job Responsibility

Partner with the MEGHNAD team to identify the types of insights that can be generated from customer data across calls, reviews, social media, and other sources
Build standard methodologies for insight generation that can be reused and embedded into the MEGHNAD platform over time
Synthesize customer voice data into clear, well-structured narratives and work directly with clients to present findings and consult on how to apply them to real business decisions
Lead competitive research to track market trends, monitor competing products, and identify gaps and opportunities
Own the Customer Insights function, set priorities, establish processes, and keep pace with developments in customer research and AI
Hire and manage a team responsible for executing the day-to-day research and insights work

What we offer

Be part of an AI company that is changing how businesses understand their customers
Take on a role where your work directly influences the direction of a first-of-its-kind VoC platform
Work directly with clients, consult on their research strategy, and see the real-world impact of your work
Build a function from the ground up, define how it operates, and grow a team around your vision
Work at the intersection of customer research and AI, and develop skills that are relevant across industries

Fulltime

Research Manager for AI powered research

In a new era of AI powered platforms, Research + Insights is transforming how we...

Location

United States , Redmond

Salary:

85100.00 - 169800.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

2+ years experience in data science, research, marketing or business-related roles OR Bachelor's Degree in Business, Marketing, Economics, Social Sciences, Statistics, or related field AND 1+ year(s) experience in data science, research, marketing or business-related roles
5+ years experience in data science, research, marketing or business-related roles OR Bachelor's Degree in Business, Marketing, Economics, Social Sciences, Statistics, or related field AND 4+ years experience in data science, research, marketing or business-related roles OR Master's Degree in Business, Marketing, Economics, Social Sciences, Statistics, or related field AND 3+ years experience in data science, research, marketing or business-related roles
1+ year(s) project management experience
2+ years experience working with decision makers to define needs and scope research to answer questions
2+ years creating content that conveys a simple, clear message

Job Responsibility

Lead AI Enabled Research Execution
Run end to end research using AI powered platforms such as AQT to accelerate questionnaire design, sampling, quota management, analysis, and reporting
Identify opportunities to streamline workflows, reduce cycle time, and elevate quality through automation
Deliver Strategic Insights at Speed
Translate research signals into clear, compelling narratives that influence product, marketing, and business decisions
Guide teams through rapid cycle research, enabling closer proximity to the problem space and stronger interpretation of insights
Operate a Hybrid Research Model
Determine when to use AQT and when to engage vendors
Manage and optimize a balanced portfolio that maximizes speed, quality, and impact
Partner Across Teams

Fulltime

Senior Manager, Research & User Intelligence (Card Platforms & Data)

Capital One’s Experience Design (XD) organization is focused on co-creating memo...

Location

United States , McLean, Virginia; Richmond, Virginia; New York, New York

Salary:

200700.00 - 229100.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

At least 4 years of professional experience in User Experience Research, Data Science, or Customer Experience Research
At least 4 years of experience aggregating, collecting, and analyzing quantitative and qualitative data
At least 3 years of experience autonomously leading multi-stakeholder projects or research programs

Job Responsibility

Optimize and Scale Cumulative User Intelligence: Plan and conduct connected studies and establish data acquisition mechanisms that contribute to a collective body of user intelligence that fuels product teams’ planning and decision-making, while maintaining a high degree of governance and risk compliance
Prioritize and lead rapid testing within the product development lifecycle: Create and evolve research agents and research platforms to accelerate learning velocity: extracting insights from existing intelligence repositories, conducting rapid discovery, concept, content, and usability testing
Manage and Maintain Continuous Discovery Programming: Drive collaboration with research ops to enable partner teams to access their users to maximize empathy and understanding
Support UX Measurement and Hypothesis-driven Design: Partner with CX, data scientists, analysts, and designers to identify and track domain-specific UX metrics
Assist in developing mechanisms to collect/measure UX metrics, conduct analysis using UX and other metrics to identify critical correlations between user behavior and business success
Conduct and Socialize Data Triangulation & Synthesis: Utilize behavioral analytics, quantitative data, and qualitative insights to produce actionable insights
Establish channels to socialize learnings to stakeholders in order to drive impact

What we offer

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
health, financial and other benefits

Fulltime

Principal Research Manager

Commercial Engineering & AI (CEAI) partners closely with stakeholders to acceler...

Location

United States , Redmond

Salary:

139900.00 - 274800.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Doctorate in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 3+ years user experience research experience and/or product development experience or related experience in research OR Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 4+ years user experience research experience and/or product development experience or related experience in research OR Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 6+ years user experience research and/or product development experience or related experience in research OR equivalent experience
3+ years people management experience

Job Responsibility

Vision and strategy: Define and communicate a compelling vision for research that aligns with Microsoft’s broader goals. Translate strategy into actionable plans for your team
Research leadership: Define and drive short- and long-term research strategies that inform product direction, identify new opportunities, and deliver value to customers at speed. Champion research perspectives and advocate for the role of research in shaping product outcomes
People management and leadership: Attract, hire, and inspire top research talent. Foster an inclusive environment where everyone can do their best work. Provide regular feedback, coaching, clear goals and expectations, and career development opportunities. Invest in the growth of each team member, holding them accountable for high performance, celebrating achievements, and addressing performance issues promptly and constructively. Lead the team through complex, ambiguous, and rapidly evolving situations. Create clarity, generate energy, and deliver results even in uncertain environments
Cross-disciplinary collaboration: Partner with design, engineering, product, and business strategy teams to embed research-driven insights into product development. Facilitate collaboration across disciplines, geographies, and organizational boundaries to drive collective goals
AI UX innovation: Lead high-priority AI UX research programs, developing frameworks and methodologies for evaluating AI systems and for leveraging them throughout the research process
AI-native engineering: Challenge legacy processes and assumptions, and identify new ways of delivering results
Community & culture: Amplify research learnings within CEAI, across Microsoft, and externally through presentations, publications, and workshops. Foster a culture of inclusion, curiosity, and continuous learning

Fulltime

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Research & Insights Manager

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