Research-focused Patient Navigator Job at Dana-Farber Cancer Institute (Boston)

Job Description

The Research-Focused Patient Navigator improves equitable access to clinical research by curating trial options, proactively pre-screening and outreaching to patients across referral sites and DFCI Longwood, and providing end-to-end, patient-centered navigation from pre to post clinical trial enrollment. The role bridges clinicians, research staff, and patients to reduce logistical and social barriers, coordinate research navigation, complete participation assessment, and capture metrics that inform continuous improvement in trial access and enrollment for underrepresented patients in blood cancer clinical trials.

Job Responsibility

Work closely with the research and clinical teams to curate relevant clinical trial information for patient screening and referral
Pre-screen patients trial eligibility, referral, and research navigation
Communicate with the referring clinicians to approach patients for trial eligibility upon completing pre-screening
Coach and prepare potential research participants and enrolled participants for their appointments and conversations with providers
Escort patients during their DFCI main campus appointments and sit in on clinical visit as needed
Remind patients of appointments and follow-up to maximize attendance
Assist patients with scheduling appointments, coordinating referrals, and managing schedules
Provide navigation services to patients pursing enrollment by identifying and address barriers to participate
Identify system and/or organizational barriers to care and recommend strategies to improve/remove them
Navigator will also serve in a role that supports connecting patients with resources such as transportation, parking, and food stipends
Plan, coordinate, and implement recruitment and retention activities to maintain participant engagement throughout the study
Manage study-related data, including collection, entry, quality checks, and secure storage
Participate in ongoing patient navigation process development and improvement initiatives
Develop educational materials about clinical trial participation with the study team and communicate them to patients
Complete patient navigation competency trainings
Obtain Academy of Oncology Nurse & Patient Navigators’ Oncology Patient Navigator Certification
Attend clinical meetings at referral sites to provide updates on pre-screening/referral process
Attend weekly disease group research meetings to update trial information

Requirements

Fluency in English and at least one other language preferred, especially Spanish, Haitian Creole, or Portuguese
High School Diploma/GED required
Bachelor’s degree in health or human services preferred
3+ years of professional experience in health care or community outreach organizations
Experience working in hospital electronic medical record systems is a plus
Commitment to cultural humility and cultural safety
Strong customer service and patient and family-centered orientation
Comfortable using Microsoft suite and data capture systems
Basic knowledge of medical terminology required
Ability to work with adults of varying ages, learning styles, and backgrounds
Excellent written and verbal communication skills
Detailed record keeping and organization of work
Proactive approach to addressing patient issues
Ability to collaborate with multidisciplinary care teams and supportive services
Capacity to develop strategies to resolve complex patient issues
Knowledge of local health care systems and community resources
Ability to work independently as well as in groups

Nice to have

Fluency in at least one other language preferred, especially Spanish, Haitian Creole, or Portuguese
Bachelor’s degree in health or human services preferred
Experience working in hospital electronic medical record systems is a plus

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Research-focused Patient Navigator

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