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To develop a strong understanding of Worldpanel analysis & services. Develop the analytical skills and knowledge required of this role, with the view to be an indispensable support to the Client Service Team in the Africa & Middle East region with respect to responding to client data requests, handling analysis briefs for presentations by delivering timely, accurate and insightful information.
Job Responsibility:
Assist client service teams across the region in producing regular reports, answer client briefs and other regular deliverables and projects
Employ an appropriately professional tone in all communications
Proactively seek to understand the teams’ markets and client businesses
Demonstrate real curiosity and a willingness to go the extra mile in dealings with teams on client projects
Take ownership of client requests
Take responsibility for the timely and accurate production of regular deliverables
Support the client service teams in client meetings/ onsite visits
Production and interpretation of Worldpanel special analyses
Confidently start to use the more advanced capabilities within Powerview
Seek solutions to problems when they arise
Demonstrate exceptional precision & attention to detail
Be responsible for/involved in producing the regular deliverables of data
Understand the client’s ways of working
Be able to retrieve data and understand the output from Powerview, WorldpanelOnline and any other software systems
Develop competence in charting data and be able to produce basic presentation decks
Begin to recognize patterns and draw logical conclusions
Begin to learn how to build stories from the data
Support line manager/client service teams in obtaining contextual information
Assist in preparing and delivering presentations to clients
Build knowledge of FMCG environment
Build category and brand awareness
Strive to add value to basic ad-hoc client data requests
Where appropriate, discuss briefs with clients
Actively participate/visibly demonstrate and eagerness develop the required skills in training
Take part in your own performance management
Ensure you maintain an up-to-date PDP with your line manager
Engage with your line manager
Build relationships internally
Understand your personal impact
Show that you are a positive, inquisitive individual
Seek out opportunities to grow your client and category knowledge
Requirements:
Provide a high level of attention to detail
Operate as a friendly, flexible, and willing team member
Communicate effectively
Organize own work and prioritize independently
Be dependable and take responsibility for own work
Bring enthusiasm and energy to the role
Be inquisitive and interested in exploring theories & ideas
Be self-disciplined in their approach to their work and learning
Listen and seek feedback and take on board suggestions
Learn how to apply analytical skills to understand and synthesize data into key insights
Nice to have:
Delivers presentations independently
Proactive client planning
Independent while talking to clients
Professional courtesy and good communication skills
An interest in clients’ business, categories and an understanding as to how our service meets their needs
An inquisitive mind regarding Kantar, Worldpanel, environment, client’s business, and their categories
Active interest in the industry sector with an up-to-date knowledge of key movements in the overall market and hot topics
A personal enthusiasm for understanding consumer and shopper behaviour
Ability to make recommendations as to how to improve our service and deliverables
Ability to interpret Worldpanel’s Special Analysis and use them to explain brand, retailer or category performance
Ability to deliver ad-hoc data requests directly to the client
A strong track record of attending and actively participating in training
Ownership of your self development in completing and managing your own PDP
What we offer:
An integrated way of rewarding our people based around a simple, clear and consistent set of principles
A pay for performance culture
A fair and supportive working environment where people feel included, accepted and are allowed to flourish
Mental health and well-being is taken into consideration