Research Engineer Jobs

eGain

Location:
United States, Sunnyvale

Category:
Research and Development

Contract Type:
Not provided

Salary:

9000.00 USD / Month

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Job Description:

Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff.

Job Responsibility:

Explore, evaluate, and experiment open-source and commercial XLM/ML-based tools and algorithms
Prototype and test new AI Knowledge capabilities and expert-guided AI tools

Requirements:

Pursuing a Ph.D. in Computer Science, Data Science, or a related field from a top-tier US university

Additional Information:

Job Posted:
December 08, 2025

Work Type:

On-site work

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