Research Associate

• Understand study protocols and be able to complete required medical procedures
• Recruit study participants by calling the database, attending company sponsored community events, posting flyers in schools, senior centers, supermarkets, and other establishments
• Enter study participants in the study participant tracking system and study logs, maintain appointment calendars, and operate company information systems and computer programs
• Conduct screening visits and study protocol specific study participant visits, assist staff physicians in assessment of concomitant medications, adverse events, lab results, and other test results
• Prepare/monitor study supplies and stock levels in clinic/hospital
• Label, inventory, and send plasma samples
• Problem solves study participant issues as they arise
• Ensure basic study participant safety is provided
• Assist with Monitor visits (i.e., room set up, etc.)
• Identify issues that need Sponsor approval and bring these to the attention of the CRC
• Maintain and update knowledge of Clinical Operating Guidelines and their proper application
• Assume appropriate role with study participants and caregivers
• Assure quality and accuracy of source and CRF documentation
• Comply with Quality Management (QM) department guidelines and perform corrections for QM, CRC and Monitor/Sponsor Representative in a timely manner

• Customer service experience in a fast-paced environment
• Clinical Research experience or patient experience is required
• B.S.+ in related life science field OR HS diploma or GED with experience
• Comfortable standing and walking for a prolonged period of time
• Required: fluent in spoken and written English as well as Mandarin

Certified Phlebotomy Technician I License is a plus

• Extensive induction program and ongoing training
• Career advancement support
• Market leading benefit programs including paid time off, 401k match, life insurance, health insurance, and other benefit offerings
• Annual performance-based bonus plan (for eligible roles)
• Annual salary review
• Additional total rewards incentives (for eligible roles)