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We are looking for a detail-oriented Research Assistant to support marketing and project activities for a retail-focused team in Honolulu, Hawaii. This role combines research coordination, accurate data handling, and responsive service to help keep initiatives organized and moving forward. The ideal candidate is comfortable managing information, working across priorities, and contributing to a positive customer experience. Due to the nature of the work and onsite requirements, preference will be given to Hawaii residents. Applicants should be able to reliably commute or reside within the region to meet business needs. All qualified applicants are encouraged to apply by calling Noe Silva at 808.452.0264.
Job Responsibility:
Coordinate research and marketing-related tasks to support ongoing retail initiatives and team objectives
Maintain accurate records by entering, updating, and organizing data in company systems and tracking tools
Assist with project planning activities, including monitoring timelines, preparing status updates, and following up on deliverables
Provide responsive customer support by responding to inquiries and helping resolve routine issues in a timely manner
Support CRM marketing efforts through data maintenance, campaign coordination, and list management
Prepare research materials, summaries, and basic reports to help inform business decisions and team planning
Help organize documentation for pre-award activities and ensure required information is complete and properly filed
Requirements:
Experience supporting research, marketing, administrative, or project coordination work in a detail-focused setting
Working knowledge of CRM marketing processes and customer data management
Strong project coordination skills with the ability to track multiple tasks and deadlines
Excellent customer service skills and a detail-focused, responsive communication style
High level of accuracy in computer data entry and record maintenance
Familiarity with pre-award support activities or related documentation processes
Proficiency with standard office software and the ability to learn internal systems quickly