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Barclays Logo Barclays · Research and Development

Research Analyst

India, Mumbai Employment contract · Job Posted June 02, 2026
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Job Description

As a Research Analyst, member of the Research Operations team, the candidate will provide operational support for maintaining contact data in CRM system.

Job Responsibility

  • Act as a single point of contact for maintaining contact related data in CRM
  • Ensure contacts are maintained under the correct client billing centres (perform email matches, remove, remap or update contacts which do not belong to that client, etc.)
  • Ensure that only a single contact record exists in CRM for each client contact. Merge / delete duplicate records
  • Proactively identify and remove/off-board orphan and/or inactive client contacts from CRM
  • Handlle different type of queries in mailbox related to contact management from various teams and responding to them in timely manner
  • Work with IT to specify requirements for enhancement of CRM system and thoroughly test them- validating both the functionality and data quality
  • Create MI reports which outline the clean-up work completed and future project pipeline
  • Appropriately escalate concerns to Research Operations management in a timely manner
  • Ensure that all operational processes are clearly and accurately documented, as processes are added, enhanced and revised
  • Gather and analyze data from multiple sources and present information meaningfully so that it helps management in decision making and building a robust control environment

Requirements

  • Good knowledge of excel functions and ability to analyse set of data
  • Graduate/Post Graduate from reputed institute with prior experience of minimum 2-3 years in an operational role in an Investment Bank is strongly preferred

What we offer

  • Health and wellness
  • Mental health support
  • Wellness rooms
  • Gyms
  • Collaborative areas
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