Reproductive Services Manager Job at 360 Resourcing Solutions (Chester)

Senior Technical Support Engineer

We’re hiring a Principal Technical Support Engineer to act as a global technical...

Location

India , Pune

Salary:

Not provided

Bentley Systems

Expiration Date

Until further notice

Requirements

10+ years in senior technical support / escalation engineering / production support for enterprise software applications (SaaS, cloud-hosted, or hybrid preferred).
Proven experience operating in high-severity escalations with customer-facing exposure on live bridges.
Strong hands-on capability across: Cloud architecture, with Microsoft Azure as the primary target environment
Microsoft Windows (server + client) troubleshooting
Networking fundamentals (TCP/IP, DNS, HTTP/S, proxies, VPNs, routing, load balancing) and ability to go packet-level when required
API/integration troubleshooting across third-party systems and services
Excellent communication: you can explain complex issues clearly to engineers and support escalation leaders in executive-facing conversations.
You must have at least one current cloud certification, with strong preference for Azure: Microsoft Certified: Azure Administrator Associate (AZ‑104)
Microsoft Certified: Azure Solutions Architect Expert (AZ‑305)
Equivalent senior AWS/GCP certification may be considered with commitment to obtain Azure certification within an agreed timeframe.

Job Responsibility

Be the technical backbone of critical escalations (customer-facing)
Join Sev-1 / P1 bridges and drive technical direction: triage → containment → hypothesis → evidence → root cause → corrective action.
Provide crisp, executive-ready technical explanations that work for both deep technical teams and C-level stakeholders.
Partner tightly with Escalation Managers—who run messaging—by supplying accurate technical narrative, risk framing, and next-step options.
Prove root cause (no vibes, no guessing)
Troubleshoot cloud-hosted, hybrid, and distributed systems using logs/metrics/traces and rigorous diagnostics.
Use packet capture/packet analysis and traffic-path thinking to isolate latency, packet loss, and connectivity failures when needed.
Diagnose integrations and API flows (auth, timeouts, retries, gateways, third-party dependencies), and translate findings into actions Engineering can ship.
Work with diagnostic artifacts like HAR files, logs, and dumps to confirm failure modes and validate fixes.
Be the technical bridge to Product & Technology teams

What we offer

A great Team and culture
An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction
An attractive salary and benefits package
A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups
A company committed to making a real difference by advancing the world’s infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world.

Fulltime

Customer Support Specialist

We're looking for a Customer Support Specialist to join our Customer Support tea...

Location

United States

Salary:

57000.00 - 71314.00 USD / Year

AbsenceSoft

Expiration Date

Until further notice

Requirements

Bachelor's degree in Business, Communications, Technology, or a related field — or equivalent experience
2–4 years of experience in customer support, SaaS application support, or client-facing roles
Proven expertise with support tools and case management systems (e.g., Zendesk, Salesforce Service Cloud)
Demonstrated ability to resolve highly complex customer issues with minimal supervision
Strong communication skills, with the ability to explain technical solutions clearly to varied audiences
Ability to professionally navigate customer frustration and de-escalate challenging interactions

Job Responsibility

Resolve complex, time-intensive customer issues that require deep product knowledge, advanced troubleshooting, and multi-step investigation across interconnected system components
Validate and reproduce suspected product defects escalated from Tier 1, conducting thorough testing to identify root causes, conditions, and scope of impact
Collaborate with Product and Engineering teams to document defects with clear reproduction steps, supporting evidence, and business impact analysis
Utilize support tools — including Sumo logs and DataDog — to diagnose system issues, analyze performance, and conduct technical investigation
Serve as an escalation resource for Tier 1 analysts on complex application issues, providing guidance on advanced troubleshooting and product functionality
Document comprehensive application solutions and complex workflows, contributing to knowledge base content that elevates overall team capabilities
Build deep expertise in assigned product domains, staying current on the product roadmap, known issues, and complex configuration scenarios
Participate in maintaining company security controls and compliance standards within your role

What we offer

Impact that matters
Flexibility and trust. We’re remote-first and results driven
Growth and development
Competitive rewards: comprehensive benefits, a performance-based bonus program, and equity opportunities
Time for life: flexible time off, paid holidays, and flexible leave programs
Belonging and balance

Sales Assistant

Do you have strong organizational skills, excellent communication, and a taste f...

Location

Belgium , Bruxelles

Salary:

Not provided

Randstad

Expiration Date

August 30, 2026

Requirements

Bachelor’s degree or equivalent experience in administration or business support
Perfectly bilingual in French or Dutch, with a minimum B1 level in English
Proficiency in MS Office
Familiarity with Salesforce is a real asset
Rigorous, proactive, detail-oriented, with strong organizational and interpersonal skills

Job Responsibility

Proposal Support: Assist in the preparation of Expressions of Interest (EOIs), prequalification files, and commercial proposals
Coordination: Coordinate document exchanges with partners, subcontractors, and internal stakeholders (Sales, Technical Units, Support Services)
CRM Management: Maintain and update dashboards and tracking tools (Salesforce)
Organization: Plan strategic meetings (Go/No-Go, kick-off, offer reviews) and handle document reproduction, registration, dispatch, and archiving
Quality & Compliance: Support the standardization of reference documents (CVs, templates) and ensure compliance with internal documentation standards and clients' administrative requirements

Fulltime

Office Services Associate

We are looking for a dependable Office Services Associate to support daily admin...

Location

United States , Newport Beach

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
At least 1 year of general office, office services, reception, or administrative support experience
Proficiency with computers and comfort learning new systems and procedures quickly
Hands-on experience with Microsoft Outlook and basic digital document handling
Strong customer service and communication skills with a detail-oriented, approachable manner
Ability to work independently, stay reliable, and manage responsibilities with limited supervision
Strong attention to detail, sound judgment, and the ability to handle confidential information appropriately
Willingness to learn, adapt to a new office setting, and support a range of routine operational tasks

Job Responsibility

Welcome visitors and clients, assist with entry, and provide courteous front-desk support throughout the day
Prepare and distribute a daily office bulletin while helping maintain clear internal communication for onsite staff
Replenish pantry items, organize supply storage areas, and monitor inventory so shared spaces remain fully stocked
Perform light copying, scanning, and document support tasks, coordinating with offsite resources when larger reproduction work is needed
Keep conference rooms, reception areas, and other common spaces neat, orderly, and ready for use
Provide day-to-day office assistance such as opening doors, responding to routine requests, and helping staff with basic workplace needs
Use computer-based tools, including Microsoft Outlook, to manage communications and complete assigned administrative tasks accurately
Participate in onsite training during the initial ramp-up period and apply guidance provided remotely as needed to become fully effective in the role

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Technical Support Engineer L2 – Network Management

Deliver high-quality technical assistance for NMS and SIEM products like JUNOS S...

Location

India , Bengaluru

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Must have working knowledge of network and service management concepts, networking protocols [L2-L7], high availability, Virtualization and Scripting
Must have hands on experience with Linux system level troubleshooting
Must be experienced in handling large-scale software applications deployment, configuration [config files and script based] and debugging
Extensive background in internetworking, TCP/IP, LAN, WAN and Security technologies required
Superior verbal, written communication and customer handling skills
Experience with Network Management/Element Management Products (understanding of FCAPS, SNMP) and areas such as CLI, NMS Northbound Interfaces, XML and XSLT is desirable
Experience with any Security Information and Event Management (SIEM) product like Arcsight, QRadar, RSA NetWitness Suite, SolarWinds Log & Event Manager, McAfee Enterprise Security Manager etc
Hands on experience with deploying and troubleshooting Virtual Machine (VMWare or KVM), and understanding of K8s, dockers and containers
Knowledge of ScreenOS and JUNOS based devices a plus
Hands on Experience with scripting like Shell, Python, Ansible etc a plus

Job Responsibility

Deliver high-quality technical assistance for NMS and SIEM products like JUNOS Space Platform and Apps, Security Analytics (JSA)
Provide hardware and software technical support, including configuration assistance and troubleshooting of devices and other peripheral networking equipment
Document and reproduce customer related networking problems and work closely with L3 teams for timely resolution
Be a customer advocate for documentation, timely resolution of issues, for problem reproduction and escalation
Work with L3 team to develop product trainings and contribute towards knowledge base articles
Ability to troubleshoot and debug complex, unique networks with mixed media and protocols
Timely completion of training and certification as assigned
Ability to mentor newly hired support engineers and peers in technical areas of specialty

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Manager, D+TT Command Centre IT Support

The Command Center IT Support role provides hands-on technical support within th...

Location

Singapore , Singapore

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

2+ years’ experience in IT service desk, desktop support, NOC/command centre operations, or technical support in a 24x7 environment
Working knowledge of ITIL/ITSM practices (incident, problem, change) and disciplined ticket hygiene
Experience logging and tracking work in ServiceNow and/or Jira, including creating clear defect/bug reports and providing timely status updates
Demonstrated ability to troubleshoot network/connectivity issues and workstation/end-user computing issues using a structured approach
Comfortable supporting identity and access issues (accounts, roles, MFA/SSO) and following approved access provisioning processes
Strong written and verbal communication skills, including ability to work calmly under pressure and provide clear updates during shift handovers and escalations.

Job Responsibility

Provide Level 1/2 technical support for Command Centre associates during assigned shifts, including guidance on tools, processes, and technical triage
Support hotels requesting technical assistance during cutover and hypercare, providing timely troubleshooting, guidance, and clear communications
Troubleshoot connectivity issues impacting hotel operations (e.g., network access, DNS/DHCP, Wi-Fi/LAN, VPN or upstream connectivity) and coordinate escalation to appropriate resolver groups and vendors
Assist hotels with user access and account issues across systems introduced during the Power of M transition (e.g., login failures, role/access provisioning, MFA/SSO issues), following approved access processes
Diagnose and resolve workstation and end-user issues (hardware, OS, peripheral, application/client configuration), ensuring minimal disruption to hotel operations
Log, categorize, and update incident/defect records in ServiceNow and Jira, capturing clear reproduction steps, impact, timestamps, and relevant evidence for new issues/bugs discovered
Perform initial incident triage, apply known workarounds/knowledge articles, and escalate unresolved issues to the Command Centre Technical Lead and relevant technical teams
Maintain accurate shift handover notes, including open incidents, hotel escalations, known issues, and next actions to ensure continuity across the 24x7 roster
Contribute to continuous improvement by documenting fixes/workarounds, identifying recurring issues, and supporting knowledge base updates for the Command Centre and hotels.

Fulltime

Office Services Associate

We are looking for an Office Services Associate to support day-to-day administra...

Location

United States , Boston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent is required
At least 1 year of experience in office services or a similar administrative support role, preferably within a legal, banking, or large corporate setting
Working knowledge of copy, mail, scanning, and other back-office support processes
Strong customer service and communication skills with the ability to build effective relationships with clients and coworkers
Excellent attention to detail, time management, and organizational ability in a deadline-driven environment
Ability to work independently, make sound routine decisions, and recognize when to escalate issues appropriately
Comfortable handling confidential documents and sensitive information with professionalism and care
Ability to work collaboratively with diverse teams in a fast-paced workplace and maintain a positive, self-directed approach.

Job Responsibility

Manage incoming office service requests by recording work accurately and confirming all required details are complete before processing
Provide daily support for document reproduction, mail distribution, scanning, and intake tasks across both physical and digital workflows
Sequence assignments effectively to keep production moving efficiently and to ensure completed work is delivered within established service timelines
Communicate promptly with clients and internal leadership regarding priorities, turnaround expectations, and any issues that could affect deadlines
Perform basic troubleshooting on office equipment and escalate more complex problems when additional support is needed
Review completed work for accuracy and quality, including checking personal output and assisting with quality control for team deliverables
Replenish copiers and related machines with paper, toner, and other materials needed to maintain uninterrupted operations
Handle files, correspondence, and other business materials with discretion while following company and client policies
Support general office service functions as needed, which may include reception, hospitality, audio/visual assistance, and other site-based operational tasks
Move and lift boxes, paper, and supplies up to 50 pounds regularly as part of daily service responsibilities.

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Spanish Bilingual Business Process Analyst

We are looking for a bilingual Business Process Analyst who can support English-...

Location

United States , Eden Prairie

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bilingual proficiency in English and Spanish with the ability to evaluate translated content for accuracy, clarity, and consistency
Prior experience in business process analysis, translation coordination, project management, or a similar operations-focused role
Working knowledge of regulatory or customer-facing document workflows, preferably within health insurance, benefits, or related healthcare environments
Strong attention to detail when reviewing documents, tracking project status, auditing records, and validating billing information
Proficiency with Microsoft Excel, Word, and Outlook, along with comfort using databases and project tracking tools
Ability to work independently in a fast-paced setting while managing multiple priorities and collaborating across functional teams
Experience working with vendors or external service providers, including quote collection, issue resolution, and invoice review
Solid organizational and communication skills with a customer-service mindset and a focus on productivity, compliance, and quality

Job Responsibility

Lead the end-to-end coordination of translation and reproduction requests for regulatory, marketing, transactional, and alternate-format materials in English and Spanish
Manage several assignments at once with limited oversight, ensuring deadlines, quality expectations, and service commitments are consistently met
Review incoming projects, determine the appropriate translation approach, and assign work to internal resources or external language service providers as needed
Gather and compare vendor pricing, formatting charges, and related service costs, then assess delivery risks before selecting the best option for each project
Examine translated documents or audio outputs against original source files to identify language, compliance, or formatting issues
Document recommended corrections and partner with internal teams or third-party vendors to resolve defects and improve final deliverables
Maintain accurate project records, productivity logs, and defect counts in tracking tools and department databases throughout the day
Reconcile monthly billing details, verify invoice amounts and GL coding, and communicate discrepancies to vendors for resolution
Provide operational support through internal audits, inspection activities, and departmental administrative tasks following established procedures
Contribute to testing or implementation-related project support when new translation technology, automation, or workflow enhancements are introduced

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Select Country

Reproductive Services Manager

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?