Representative, Sales Call Center, CVS Health

CVS Health

Location:
United States, North Carolina

Category:
Call Center

Contract Type:
Employment contract

Salary:

15.00 - 26.93 USD / Hour

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Job Description:

This role is for a talented and competitive, full-time telemarketing Call Center Representative who wants to start a career with a rapidly growing company. This role plays an important role in achieving our ambitious patient acquisition and revenue growth objectives by working as an outbound telemarketing Call Center Sales Representative.

Job Responsibility:

Make outbound telemarketing calls to prospective patients
Make 300+ outbound calls daily and work to convert them to new patients
Understand patient needs and requirements and articulate Oak Street's unique proposition
Utilize sales skill sets including rapport building, active listening, communication, qualification questioning, overcoming objections, and closing
Understand Medicare Basics and insurance
Schedule initial doctor's appointments with new patients and achieve daily/weekly/monthly quotas
Other duties, as assigned

Requirements:

Call center outbound sales experience and/or telemarketing
Comfortable in a base + bonus salary structure
Proficient in learning new technology and communication tools
Good attendance and time management skills are critical for success in this role
Experience working with Salesforce.com, or similar CRM is preferred
Proficient with navigating multiple systems while speaking to prospects
Excellent listening and communication skills
Open to constructive feedback
Ability to multitask, prioritize, and manage time effectively
Coachable and a desire to learn a new industry
High School diploma or equivalent required
undergraduate degree preferred
US work authorization
Someone who embodies being Oaky

Nice to have:

Experience working with Salesforce.com, or similar CRM is preferred
undergraduate degree preferred

What we offer:

Affordable medical plan options
401(k) plan (including matching company contributions)
employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

Additional Information:

Job Posted:
April 24, 2025

Expiration:
May 30, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Representative, Sales Call Center