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Key responsibilities encompass a wide range of HR duties for Employee services, including managing employee relations, Payroll administration for APAC, EMEA & AMER regions, Time administration & administering benefits for couple of countries, ensuring compliance with labor laws, and addressing workplace concerns. They also play a crucial role in enabling and fostering a positive work environment by supporting employees while aligning with the organization's goals and policies.
Job Responsibility:
Ensure data integrity across the region in Success Factor, ADP Celergo and Time & Attendance System employee data
Responsible for delivery of timely and accurate payroll services
Responsible for day-to-day support for key HR processes and applications related to Payroll Admin, Benefit admin, Workforce admin & HR Operational activities
Responsible for Payroll statutory compliance & for all related HR policies, programs and processes
Responsible for internal and external stake holders on day-to-day operational activities like receiving Payroll Input, consolidation of Input, Payroll Reconciliation etc.
Collaborate with HR business partners & regional HR teams to support business needs and initiatives
Co-Ordinate with Finance team for timely closure of GL Deliverables & GL Outstanding
Co-Ordination with various Vendor for a timely deliverable
Provide superior customer service daily to both external and internal customers
Support us in Standardizing and simplifying the Payroll Processes
Respond to and work with the appropriate support teams to resolve inquiries received through HR Ticketing system, calls, etc. submitted to the HR Service Center
Perform scheduled activities and audits serve as a liaison with the regional centers
Assists with developing and maintaining concise documentation for payroll operations, global procedures, and work processes
Requirements:
Experience in leading HR shared services organization in reputable MNC companies
Preferred working under Global HR Operation Center / Global Payroll Delivery Center
Preferred APAC or EMEA payroll experience
Successful track record of handing employee life cycle activities under HR Shared Services
Primarily Payroll process for multiple countries
Payroll accounting & HR Operations Delivery
Added advantage if the candidate is handling Benefits Admin & Workforce Admin activities
Fluency in English
Experience working with various HR Systems
Proficiency with PC applications including Word, Excel, Access, PowerPoint & Outlook
HR System knowledge like HCM System, Payroll System, CRM Tools, Time / Workforce Manager
Ability to learn technology quickly through instruction and self-training
Ability to maintain confidentiality
Nice to have:
Preferred APAC or EMEA payroll experience
Added advantage if the candidate is handling Benefits Admin & Workforce Admin activities
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