Representative, Field Service

• Support customers in safely, efficiently, and economically integrating Bombardier Business Aircraft into their operations
• Provide informal training and guidance on technical, operational, and logistical aspects of aircraft operation and maintenance
• Identify and escalate technical or operational concerns within both the customer and Bombardier organizations
• Communicate key aircraft operational and maintenance concerns to Bombardier management
• Recommend improvements in customer operations or procedures related to Bombardier aircraft
• Interface with all levels of the customer’s organization and support compliance with local aviation regulations
• Prepare and submit reports according to established Bombardier requirements and schedules
• Lead or support field teams during modifications, upgrades, and repairs at customer facilities or service centers
• Utilize Bombardier’s internal support and service processes to enhance customer experience
• Share service bulletins and advisories, participate in fleet review meetings, and help address repetitive fleet issues

• You must reside in the Eastern or Central Time Zone of the United States
• You have at least 5 years of aviation maintenance experience
• You have at least 2 years of experience with Bombardier products (Global 5000 / 6000 / 7500 series, Challenger 350, Challenger 650)
• You have strong aircraft troubleshooting skills
• You have computer skills necessary to learn and/or operate word processing, spreadsheet, database, email, and web-based applications
• You have interpersonal skills necessary to work effectively with a variety of individuals, departments, organizations, and regulatory agencies
• You have business writing skills necessary to create various reports and correspondence
• You have the ability to travel

You are an EASA or FAA licensed Airframe & Powerplant mechanic (an asset)

• Insurance plans (Dental, medical, life insurance, disability, and more)
• Competitive base salary
• Retirement savings plan
• Employee Assistance Program
• Tele Health Program