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Representative, Field Service

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Bombardier

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Location:
United States , Richardson

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together. Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.

Job Responsibility:

  • Support customers in safely, efficiently, and economically integrating Bombardier Business Aircraft into their operations
  • Provide informal training and guidance on technical, operational, and logistical aspects of aircraft operation and maintenance
  • Identify and escalate technical or operational concerns within both the customer and Bombardier organizations
  • Communicate key aircraft operational and maintenance concerns to Bombardier management
  • Recommend improvements in customer operations or procedures related to Bombardier aircraft
  • Interface with all levels of the customer’s organization and support compliance with local aviation regulations
  • Prepare and submit reports according to established Bombardier requirements and schedules
  • Lead or support field teams during modifications, upgrades, and repairs at customer facilities or service centers
  • Utilize Bombardier’s internal support and service processes to enhance customer experience
  • Share service bulletins and advisories, participate in fleet review meetings, and help address repetitive fleet issues

Requirements:

  • You must reside in the Eastern or Central Time Zone of the United States
  • You have at least 5 years of aviation maintenance experience
  • You have at least 2 years of experience with Bombardier products (Global 5000 / 6000 / 7500 series, Challenger 350, Challenger 650)
  • You have strong aircraft troubleshooting skills
  • You have computer skills necessary to learn and/or operate word processing, spreadsheet, database, email, and web-based applications
  • You have interpersonal skills necessary to work effectively with a variety of individuals, departments, organizations, and regulatory agencies
  • You have business writing skills necessary to create various reports and correspondence
  • You have the ability to travel

Nice to have:

You are an EASA or FAA licensed Airframe & Powerplant mechanic (an asset)

What we offer:
  • Insurance plans (Dental, medical, life insurance, disability, and more)
  • Competitive base salary
  • Retirement savings plan
  • Employee Assistance Program
  • Tele Health Program

Additional Information:

Job Posted:
December 27, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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