CrawlJobs Logo
Bombardier Logo Bombardier · Customer Service

Representative, Customer Service

Canada · Job Posted April 24, 2026
Apply Position
Job Link Share

Job Description

When applicable, Bombardier promotes flexible and hybrid work policies. At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together. Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.

Job Responsibility

  • Fielding calls, handling inquiries, and processing orders with precision and efficiency
  • Account management
  • Invoice resolution
  • Meeting targets and KPIs
  • Brand ambassadorship
  • Working on different shifts and during holidays in a 24/7 schedule operations environment

Requirements

  • College degree in business administration, hospitality, or a relevant technical field is an asset
  • 2-4 years of customer service experience (call center experience is a plus)
  • Strong computer skills and familiarity with current technology
  • Excellent command of the English language (both written and spoken)
  • Functional French is also required
  • Adaptability
  • Customer focus
  • Team player
  • Aerospace insight: after-sales customer service experience (preferred)
  • Familiarity with Bombardier's software tools (SAP, Zendesk, Salesforce, etc.) is advantageous

Nice to have

  • Aerospace insight: after-sales customer service experience
  • Familiarity with Bombardier's software tools (SAP, Zendesk, Salesforce, etc.)

What we offer

  • Insurance plans (Medical, life insurance, and more)
  • Employee Assistance Program
  • Competitive base salary
Bombardier - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Representative, Customer Service

8 matching positions

Representative, Customer Service

In this pivotal role, you’ll be the first point of contact for our valued custom...
Location
Location
Salary
Salary:
Not provided
bombardier.com Logo
Bombardier
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A college degree in business administration, hospitality, or a relevant technical field is an asset
  • 2-4 years of customer service experience (call center experience is a plus)
  • Strong computer skills and familiarity with current technology
  • Excellent command of the English language (both written and spoken)
  • Functional French is also required
  • Thrive in a changing environment
  • Deliver impactful experiences consistently
  • Collaboration is your strength
  • After-sales customer service experience (preferred)
  • Familiarity with Bombardier’s software tools (SAP, Zendesk, Salesforce, etc.) is advantageous
Job Responsibility
Job Responsibility
  • Fielding calls, handling inquiries, and processing orders with precision and efficiency
  • Account Management: Take charge of customer accounts, ensuring top-tier service and satisfaction
  • Invoice Resolution: Dive into the details of transactions, ensuring seamless processes
  • Exceed expectations in output quality and customer satisfaction
  • Brand Ambassadorship: Every interaction is an opportunity to showcase Bombardier’s brand
  • Work on different shifts and during holidays in a 24/7 schedule operations environment
What we offer
What we offer
  • Insurance plans (Medical, life insurance, and more)
  • Employee Assistance Program
  • Competitive base salary
  • Fulltime
Read More
Arrow Right

Repair and Service- Customer Service Representative

Under close supervision, the Customer Service Representative is responsible for ...
Location
Location
United States , Portland, Maine
Salary
Salary:
Not provided
genpt.com Logo
Genuine Parts Company
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • zero (0) to three (3) years of related experience or an equivalent combination
  • Reliability, organization, and attention to detail
  • Strong communication skills including written, verbal, and listening
  • Ability to multi-task and time management skills
  • Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet
Job Responsibility
Job Responsibility
  • Responds to basic customer inquiries regarding products, provides quotes, and handles order entry
  • Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales)
  • Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters
  • May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries
  • Builds customer relationships to drive repeat business by relating to the customer and drive process improvements
  • Orders items to ensure appropriate inventory levels are maintained for customers
  • May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order
  • Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory
  • Determines the most cost-effective shipping method for customer orders
  • Partners with Account Representatives to ensure customer satisfaction
What we offer
What we offer
  • Options for healthcare coverage
  • 401(k)
  • Tuition reimbursement
  • Vacation pay
  • Sick pay
  • Holiday pay
  • Fulltime
Read More
Arrow Right

Repair And Service- Customer Service Representative

Under close supervision, the Customer Service Representative is responsible for ...
Location
Location
United States , Portland
Salary
Salary:
Not provided
napaonline.com Logo
NAPA Auto Parts
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination
  • Reliability, organization, and attention to detail required
  • Strong communication skills including written, verbal, and listening
  • Ability to multi-task and time management skills required
  • Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet
  • Product knowledge is preferred
Job Responsibility
Job Responsibility
  • Responds to basic customer inquiries regarding products, provides quotes, and handles order entry
  • Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales)
  • Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters
  • May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries
  • Builds customer relationships to drive repeat business by relating to the customer and drive process improvements
  • Orders items to ensure appropriate inventory levels are maintained for customers
  • May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order
  • Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory
  • Determines the most cost-effective shipping method for customer orders
  • Partners with Account Representatives to ensure customer satisfaction
What we offer
What we offer
  • options for healthcare coverage
  • 401(k)
  • tuition
  • reimbursement
  • vacation
  • sick
  • holiday pay
  • Fulltime
Read More
Arrow Right

Repair & Service Customer Service Representative

Under close supervision, the Repair & Service- Customer Service Representative i...
Location
Location
United States , Cleveland
Salary
Salary:
Not provided
genpt.com Logo
Genuine Parts Company
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • Zero to three years of related experience or an equivalent combination
  • Reliability, organization, and attention to detail
  • Strong communication skills including written, verbal, and listening
  • Ability to multi-task and time management skills
  • Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet
Job Responsibility
Job Responsibility
  • Responds to basic customer inquires regarding products, provides quotes, and handles order entry
  • Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales)
  • Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters
  • May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries
  • Builds customer relationships to drive repeat business by relating to the customer and drive process improvements
  • Orders items to ensure appropriate inventory levels are maintained for customers
  • May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order
  • Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory
  • Determines the most cost effective shipping method for customer orders
  • Partners with Account Representatives to ensure customer satisfaction
What we offer
What we offer
  • Healthcare coverage options
  • 401(k)
  • Tuition reimbursement
  • Vacation pay
  • Sick pay
  • Holiday pay
  • Fulltime
Read More
Arrow Right

Customer Service Representative - Business Service

Wells Fargo is seeking a Customer Service Representative. We believe in the powe...
Location
Location
Philippines , Taguig City
Salary
Salary:
Not provided
https://www.wellsfargo.com/ Logo
Wells Fargo
Expiration Date
June 20, 2026
Flip Icon
Requirements
Requirements
  • 1+ year of Customer Service, Financial Services or Contact Center support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Job Responsibility
Job Responsibility
  • Support customers and ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
  • Interact with customer service team and perform moderately complex customer support tasks
  • Manage risk by following all policies and procedures and staying abreast of changes to them
  • Advocate for digital services such as online delivery of statements and other documents, eSign paperwork, and any other digital opportunities, as needed
  • Receive direction from customer service supervisor and escalate non-routine questions
  • Fulltime
Read More
Arrow Right

Repair and Service- Sr. Customer Service Representative

Under limited supervision, the Senior Customer Service Representative responds t...
Location
Location
United States , West Monroe
Salary
Salary:
Not provided
genpt.com Logo
Genuine Parts Company
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Typically requires a high school diploma or GED
  • Five (5) or more years of related experience or an equivalent combination
Job Responsibility
Job Responsibility
  • Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales)
  • Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters
  • May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries
  • Builds customer relationships to drive repeat business by relating to the customer and drive process improvements
  • Orders items to ensure appropriate inventory levels are maintained for customers
  • May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order
  • Expedites backorders
  • May pull inventory and prepare order for shipment to customer
  • Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory
  • Determines the most cost effective shipping method for customer orders
What we offer
What we offer
  • options for healthcare coverage
  • 401(k)
  • tuition reimbursement
  • vacation pay
  • sick pay
  • holiday pay
  • Fulltime
Read More
Arrow Right
New

Polish Speaking Customer Service Representative

Polish Speaking Customer Service Representative - Foundever®. Work from Home, UK...
Location
Location
United Kingdom , Work from Home, UK-based only
Salary
Salary:
24784.50 GBP / Year
foundever.com Logo
Foundever
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent communication skills (verbal and written) to a fluent standard of English and Polish, with an ability to personalise communications
  • Previous customer service experience in a contact centre is highly advantageous, however full training will be given
  • Impeccable attention to detail and accuracy is needed at every level and aspect of the consumer journey
  • Strong organisational skills with the ability to prioritise tasks
  • Good computer literacy with working knowledge of Microsoft Office
  • Minimum typing speed of 20 words-per-minute (WPM) on a computer keyboard
  • Ability to remain calm in challenging situations, work on your own initiative, and under pressure to achieve deadlines
  • Ability to work flexibility as part of a wider team, seeing the bigger picture and recognising its impact on the customer experience
  • Self motivated and proactive, must be prepared to investigate and liaise with internal and external operations to resolve cases.
Job Responsibility
Job Responsibility
  • deliver professional, timely, and accurate support for our client, Citibank Real Estate Services (RES)
  • using telephone and email, effectively use your excellent customer service skills to assist Citibank employees with their facilities related requests and advise them on procedure to give the best resolution
  • work as part of a multilingual team, using your Polish and English language skills to support customers
  • play an integral role in delivering a superior customer service experience through various channels
  • respond to enquiries by phone and email in both Polish and English, ensuring care and efficiency and within the given timescales
  • develop and maintain a full knowledge of Client products and services
  • take responsibility to investigate and track cases or escalate to a senior member of staff as required
  • ensure that cases and calls are logged in accordance with Client and Foundever® guidelines and procedures
  • consult product manuals and knowledge bases, advising customers of appropriate options and solutions
  • act as a representative for the company, providing first class support
What we offer
What we offer
  • Employee recognition platform
  • progression opportunities
  • an award-winning culture
  • Fulltime
Read More
Arrow Right
New

Customer Service Representative

We are looking for a Customer Service Representative for a Contract position bas...
Location
Location
United States , San Francisco
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in call center customer service, customer support, or a similar phone-based role involving frequent inbound and outbound communication
  • Ability to manage high call volume while staying attentive to detail, organized, and customer-focused
  • Strong communication skills with the confidence to speak with business owners, guide conversations, and handle challenging interactions professionally
  • Demonstrated skill in de-escalating concerns, identifying customer needs, and maintaining composure in a fast-paced setting
  • Comfort using sound judgment to spot patterns, distinguish routine issues from exceptions, and document findings clearly
  • Familiarity with order entry, call documentation, and basic tracking of performance metrics or service KPIs
  • Interest in learning new systems, adapting to evolving processes, and contributing feedback that improves customer-facing operations
Job Responsibility
Job Responsibility
  • Handle a steady stream of inbound and outbound conversations with business owners, gathering accurate information while maintaining a detail-focused and calm customer experience
  • Ask thoughtful questions that uncover customer needs, surface relevant business details, and support strong performance against service and outreach goals
  • Recognize recurring themes, unusual situations, and service gaps across calls, then organize findings into structured notes that can inform operational decisions
  • Classify call outcomes, edge cases, and customer scenarios in a consistent way so teams can use the information for training data and process refinement
  • Review AI-assisted or automated call interactions, identify where responses fall short of real-world expectations, and document corrective feedback for improvement
  • Partner with sales, operations, and engineering teams to share frontline insights that influence workflow enhancements and future automation priorities
  • Create clear reference materials, call guidance, and knowledge resources based on firsthand customer interactions to improve consistency across the team
  • Support a fast-paced service and sales environment by balancing customer de-escalation, accurate data capture, and KPI-focused call handling
  • Perform order entry and related follow-up tasks as needed to ensure customer information is complete and properly recorded
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan
  • Free online training
  • Access to top jobs and competitive compensation
Read More
Arrow Right