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Representative, Carrier Sales

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KeHE Distributors

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Location:
United States , Mendota Heights ▼

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Category:
Logistics

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Contract Type:
Not provided

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Salary:

65120.00 - 70000.00 USD / Year
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Job Description:

The Carrier Sales Representative is responsible for booking and managing freight shipments, developing carrier relationships, and expanding Trademark Transportation's brokerage capabilities. This role requires strong communication, negotiation, and inter-personal skills to ensure efficient and cost-effective movement of freight while delivering exceptional customer service. The ideal candidate is resourceful, detail-oriented, and thrives in a fast-paced logistics environment.

Job Responsibility:

  • Source and secure truckload capacity through carrier outreach and relationship building
  • Vet each driver or carrier’s ability to meet specific operational requirements including equipment type, timing, and hours of service
  • Negotiate competitive rates and service terms with carriers, ensuring profitability and reliability
  • Onboard new carriers, ensuring compliance with DOT, FMCSA, and company standards
  • Verify the authenticity of carrier representatives and business credentials to prevent double brokering, identity fraud, or other security and financial risks
  • Monitor carrier performance and resolve issues in collaboration with internal teams
  • Book and manage truckload shipments from pickup to delivery, ensuring all load requirements are communicated and met
  • Support load coordination including appointment scheduling, as needed
  • Track load status and proactively communicate updates or disruptions
  • Manage documentation including rate confirmations, bills of lading, proof of delivery, and carrier invoices
  • Partner with internal stakeholders to understand customer requirements and deliver exceptional service
  • Assist with resolving service failures, accessorial charges, and freight claims
  • Collaborate with sales and operations teams to support capacity planning and customer pricing
  • Maintain accurate records and update load data in TMS
  • Escalate recurring issues or opportunities for process improvement to brokerage leadership
  • Support customer rate requests and provide market insights
  • Other duties and projects as assigned

Requirements:

  • Bachelor’s degree in Business, Logistics, Supply Chain Management, or related field required
  • 2+ years of experience in freight brokerage, logistics, or transportation sales
  • Excellent verbal and written communication skills
  • Strong negotiation and problem-solving abilities
  • Proven ability to manage multiple tasks concurrently and shifting priorities
  • Proficiency with Transportation Management Systems (TMS), CRM tools, and other transportation related software systems
  • Knowledge of FMCSA/DOT regulations and industry standards
  • Customer-focused mindset with the ability to build trust and rapport
  • Proficient in Microsoft Office Suite (Excel, Outlook, Word, PowerPoint)
  • Ability to remain calm under pressure and make decisions in real-time
  • Must be able to sit or stand for extended periods
  • Use of computer and phone on a daily basis
  • Minimal travel may be required (e.g., to trade shows, customer or carrier visits)
What we offer:
  • Health/Rx
  • Dental
  • Vision
  • Flexible and health spending accounts (FSA/HSA)
  • Supplemental life insurance
  • 401(k)
  • Paid time off
  • Paid sick time
  • Short term & long term disability coverage (STD/LTD)
  • Employee stock ownership (ESOP)
  • Holiday pay for company designated holidays

Additional Information:

Job Posted:
March 19, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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