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Representative, Carrier Sales

United States, Mendota Heights 65120.00 - 70000.00 USD / Year · Job Posted March 19, 2026
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Job Description

The Carrier Sales Representative is responsible for booking and managing freight shipments, developing carrier relationships, and expanding Trademark Transportation's brokerage capabilities. This role requires strong communication, negotiation, and inter-personal skills to ensure efficient and cost-effective movement of freight while delivering exceptional customer service. The ideal candidate is resourceful, detail-oriented, and thrives in a fast-paced logistics environment.

Job Responsibility

  • Source and secure truckload capacity through carrier outreach and relationship building
  • Vet each driver or carrier’s ability to meet specific operational requirements including equipment type, timing, and hours of service
  • Negotiate competitive rates and service terms with carriers, ensuring profitability and reliability
  • Onboard new carriers, ensuring compliance with DOT, FMCSA, and company standards
  • Verify the authenticity of carrier representatives and business credentials to prevent double brokering, identity fraud, or other security and financial risks
  • Monitor carrier performance and resolve issues in collaboration with internal teams
  • Book and manage truckload shipments from pickup to delivery, ensuring all load requirements are communicated and met
  • Support load coordination including appointment scheduling, as needed
  • Track load status and proactively communicate updates or disruptions
  • Manage documentation including rate confirmations, bills of lading, proof of delivery, and carrier invoices
  • Partner with internal stakeholders to understand customer requirements and deliver exceptional service
  • Assist with resolving service failures, accessorial charges, and freight claims
  • Collaborate with sales and operations teams to support capacity planning and customer pricing
  • Maintain accurate records and update load data in TMS
  • Escalate recurring issues or opportunities for process improvement to brokerage leadership
  • Support customer rate requests and provide market insights
  • Other duties and projects as assigned

Requirements

  • Bachelor’s degree in Business, Logistics, Supply Chain Management, or related field required
  • 2+ years of experience in freight brokerage, logistics, or transportation sales
  • Excellent verbal and written communication skills
  • Strong negotiation and problem-solving abilities
  • Proven ability to manage multiple tasks concurrently and shifting priorities
  • Proficiency with Transportation Management Systems (TMS), CRM tools, and other transportation related software systems
  • Knowledge of FMCSA/DOT regulations and industry standards
  • Customer-focused mindset with the ability to build trust and rapport
  • Proficient in Microsoft Office Suite (Excel, Outlook, Word, PowerPoint)
  • Ability to remain calm under pressure and make decisions in real-time
  • Must be able to sit or stand for extended periods
  • Use of computer and phone on a daily basis
  • Minimal travel may be required (e.g., to trade shows, customer or carrier visits)

What we offer

  • Health/Rx
  • Dental
  • Vision
  • Flexible and health spending accounts (FSA/HSA)
  • Supplemental life insurance
  • 401(k)
  • Paid time off
  • Paid sick time
  • Short term & long term disability coverage (STD/LTD)
  • Employee stock ownership (ESOP)
  • Holiday pay for company designated holidays

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