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Reporting & Regulatory Solutions (RRS), part of Tech & Ops Client Experience (CX). The RRS team provide a range of services, encompassing report design, preparation & distribution for BlackRock’s clients and regulators, new data and engineering solutions for reporting, and oversight & change management for complex regulations.
Job Responsibility:
Deliver a superior client experience via front-line client service to clients and related third parties, including understanding clients reporting needs, fielding and responding to client queries and the creation of accurate and meaningful reports
Understand flow of client, market and fund information across BlackRock and external data providers
Facilitate bespoke and standard report creation through analyzing and researching client, market and fund data and related information
Oversee and ensure timely and accurate distribution of all deliverables, proactively communicating potential delays and restatements to the client
Constantly evaluate systems, processes and procedures for inefficiencies and make recommendations on improvement
Support various projects, including automation/standardization efforts and the evolution of standard deliverables. Leveraging some of the language i.e., VBA, SQL, Python etc
Understand the risk environment within the department – promote risk awareness, assessment, control and escalation mechanism
Candidate should be well versed to be a student of the market knowing the economic conditions on a micro and macro level
Adopt values that are more inclusive and contribute to a collaborative environment, including emphasizing teamwork and mutual respect, and incorporating diversity and inclusiveness as a key cultural value, not just as an end in itself, but as a fundamental aspect of doing good business
Requirements:
Post graduate degree in business, finance, accounting, economics, or related field with at least 1-3 years of experience
Prior experience in investment management will be preferred
Keen interest in investment products and a preference of 1-4 years of financial services experience, especially investment management or data visualization with good knowledge of financial products
Outstanding client service skills, maturity and judgment in dealing directly with clientele
Exceptional written and verbal communication skills are essential
Excellent attention to detail, extremely accurate and well organized
Strong analytical and problem-solving skills with the ability to synthesize information, summarize issues and think outside the box
Sharp control/risk mitigation mentality with ability to know when to escalate issues
Ability to operate effectively under tight deadlines and to prioritize work with strong emphasis on time management
Should be a team player who have Abilities and desire to work in a team environment, willingness to ask questions but also to learn independently
Happy to work in flexible shift timings across all three regions
Proficiency in Microsoft Office and an aptitude for learning new applications
Programming or automation experience with tools like Python, RPA, SQL, VBA, Power BI will be an added advantage
Nice to have:
Programming or automation experience with tools like Python, RPA, SQL, VBA, Power BI will be an added advantage