Reporting and Governance Manager

• Develop, implement, and continuously improve integrated reporting and governance frameworks
• Lead the design and then implement AI-enabled dashboards and automated reporting tools, ensuring user-friendly outputs that meet the needs of a broad range of recipients
• Ensure an efficient operating rhythm with an effective information flow that reduces bottlenecks and ensures accountability
• Lead the selection, implementation, and refinement of project management systems, templates, and tools to ensure consistent delivery and reporting across the Hub and Spokes
• Standardise systems and tools for efficiency, comparability, and knowledge sharing, balancing consistency with scalability, adaptability, and user-centric requirements to meet compliance and evolving organisational needs
• Establish and lead continuous improvement and optimisation of reporting, governance, and management systems, integrating feedback and best practices
• Promote data literacy, transparency, optimisation, and accountability across the PMO and delivery teams
• Develop and improve PMO handbooks/playbooks, templates and tools
• Support the Head of Program Management evolve the ‘Hub’ and ‘Spoke’ model, ensuring it remains relevant and value-adding as the organisation transitions through its lifecycle
• Partner with Functional Area leaders, delivery partners, and external stakeholders to ensure reporting and governance frameworks meet diverse needs and requirements
• Support the Head of Program Management, or other sponsor, by leading and delivering special projects and initiatives across ‘Hub’ and/or ‘Spoke’ areas

• Demonstrated success in designing and operating reporting and governance frameworks in complex, multi-entity high-visibility programs and projects (requiring internal and external delivery models) with immovable deadlines
• Experience developing and embedding systems, reporting, and governance in a federated PMO ‘Hub’ and ‘Spoke’ model – operating from a Centre of Excellence ‘Hub’ while partnering with ‘Spokes’ to provide tailored service levels
• Expertise in designing and iterating dashboards, automating reports, executive reporting, and data analytics to provide predictive, actionable insights and narratives
• AI literate, familiar with ethical AI use and governance in complex, high-profile settings
• Proficient in developing reporting and insight narratives for executive decision-making
• Demonstrated mastery in governance framework design and implementation, forum management, secretariat best-practice, and optimising information flows for decision-making
• Proven ability to select, implement, and optimise project management tools, templates, and delivery reporting across large-scale operations
• Smartsheet experience and proficiency is a plus
• Demonstrated experience with process improvement, capability development, and change management in dynamic environments
• Ability to learn quickly, adapt to continuous change, and scale processes and governance effectively
• Adept at aligning internal customer expectations and organisational needs with external stakeholder requirements
• Superior ability to collaboratively solve problems, build trust, and respectfully challenge senior stakeholders
• Demonstrated alignment with Brisbane 2032 values – Ambitious
• Inclusive
• Collaborative
• Agile

Mega-Project Environment would be beneficial but is not essential to success in the role