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The Loan Doc & Proc Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures, or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices.
Job Responsibility:
This role will manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process
Activities will include independently processing and closing loans within a complex loan operations environment
Involves in providing day-to-day loan transactional processing which may include booking cash transactions and making payments, performing loan reconciliations, input of general ledger entries and (complex) calculations
Supports an expansive and/or diverse array of products (risk and control) /services
Follows established procedures to identify and resolve problems related to loan documentation/processing activities that require investigation or research
Make recommendations to management to support process improvement
Resolves problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents
Designs and analyses moderately complex loan documentation reports to satisfy management requirements, support/control activities, and the launch of products/services
Makes evaluative judgments based on the analysis of factual information and provides assistance in the implementation of loan documentation process improvements
Minimizes risk to the bank through increased knowledge of procedural requirements - understands and monitors errors to suggest solutions to reduce errors, and to adhere to audit and control policies
Timely management and escalation of all inquiries and issues related to loan processing
Has direct interaction with external customers to disseminate or explain information
Demonstrates an intermediate level of understanding of products and processes, and of how duties relate/integrate with others in the team and closely related teams
Demonstrates an excellent knowledge of Bank related systems
Utilizes communication, interpersonal and diplomacy skills to interact with colleagues and stakeholders, and to exchange potentially complex/sensitive information, while sensitive to audience diversity
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Requirements:
0-2 years relevant experience
Elementary level knowledge of Business Processes, Systems and Tools used in the Loan Process
Demonstrate understanding of Loan Processes, Procedures, Products and Services
Basic awareness of managing, preparing, and reviewing loan documentation
Able to identify, mitigate, manage, resolve, and escalate risks and issues
Awareness of risk types, policies and control measures and processes
Comply with applicable laws, rules, and regulations, and adhering to Policies
English level: Basic-Intermediate
Manage of systems as Microsoft Office (Excel, Access), Citidocs, XMC, CitiRisk Availements
Nice to have:
Generation, analysis and interpretation of metrics, reports and databases for LATAM
Share ideas to win efficiencies in the different processes of the area to reduce turnaround time
Develops and improve tools to get information related to the different processes
Knowledge of analysis of metrics and databases
What we offer:
Best-in-class benefits to be well, live well and save well
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