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Reporting Analyst

Spain, Palma · Job Posted June 10, 2026
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Job Description

We're looking for a Reporting Analyst to join our TUI Musement Contact Centre team, where you'll transform data into actionable insights that drive our operational excellence.

Job Responsibility

  • You'll develop and maintain database queries, scripts, and automation tools that power our regular and ad hoc reporting needs, creating SQL solutions that make data work harder for us
  • Working alongside our teams, you'll design and enhance Power BI dashboards that bring key performance indicators to life, making complex data easy to understand at a glance
  • Your analytical skills will shine as you process and prepare standard reports, ensuring our operational and management teams have the insights they need when they need them
  • Data quality is your priority – you'll perform regular audits and implement quality control processes that keep our information accurate and reliable
  • Supporting compliance and audit requirements, you'll provide the data analysis that helps us maintain our high standards across operations
  • Translating business needs into functional data requirements comes naturally to you, as you collaborate with stakeholders to define exactly what success looks like in numbers

Requirements

  • You bring proven experience in administration, supplier management, and management information (MI) to the table
  • Your proficiency with MS Office tools (Word, Outlook, Excel, Power BI) means you can hit the ground running
  • Strong reporting and analytical capabilities are second nature to you, paired with a methodical and organised approach to getting things done
  • You're comfortable writing scalable code in Python and have advanced SQL and VBA database skills that let you extract, filter, and aggregate data with ease
  • Your excellent communication skills and sharp attention to detail help you build relationships and suggest improvements that make a real difference
  • A high level of English (both written and verbal) is essential
  • additional languages are a bonus that'll help you thrive in our international environment

Nice to have

additional languages

What we offer

  • Attractive remuneration
  • discretionary bonus schemes
  • generous travel benefits
  • extensive health & well-being support
  • and more
  • Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment
  • A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions
  • Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams
  • Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation

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