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We are seeking a Reporting Analyst to join our Platforms and Automation team in Bucharest. In this role, you will develop, maintain, and execute management reporting for the Security and Compliance service in line with agreed OLAs and KPIs. You will identify opportunities to leverage data for improved delivery performance and business value, while continuously optimising processes to deliver high-quality, cost-effective services.
Job Responsibility:
Produce reports within agreed deadlines and quality standards
Review and confirm requirements for new reporting capabilities
Agree delivery timelines with stakeholders and keep them informed throughout the lifecycle
Develop and test reports, ensuring approval from requesters
Standardise deliverables, update configuration records, and promote reports into production
Manage scheduled report production and distribution in line with OLAs
Investigate and resolve issues with production reports
Work against defined SLAs and KPIs to ensure service excellence
Support team knowledge development and continuous service improvement
Review request intake, delivery, and operational reporting processes annually for optimisation
Requirements:
Experienced in working within a multinational environment
Proficient in English (B2–C1 level)
Skilled in reporting using complex Excel and PowerPoint files, with ability to analyse and adjust data from multiple sources
Familiar with Power Query scripting and macros
Basic knowledge of Business Intelligence and data analysis
Excellent communicator, resourceful, and detail-oriented
Able to deliver flawless reports under pressure and tight deadlines
Customer-focused and responsive, with strong organisational skills
What we offer:
Hybrid way of working
Medical and dental services
Life and hospitalization insurance
Dedicated employee phone subscription
Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/ VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget
Special discounts for gyms and retailers
Annual Company Bonus
Loyalty Programme
Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
You get to work with tried and trusted web-technology
Getting in on the ground floor of a technology changing company
We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off
Special Paternal Program - 4 months of paid paternity leave