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Replenishment Supervisor

United Kingdom, Gillingham · Job Posted April 12, 2026
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Job Description

We currently have an opportunity for a Replenishment Supervisor to join our team. You will support and assist the Replenishment Team Leader in achieving and exceeding all depot KPIs, targets, and objectives, while ensuring a clean, safe, and efficient working environment that delivers excellent customer satisfaction.

Job Responsibility

  • Ensure a clean and safe working environment at all times
  • Maintain 98% stock availability through efficient systems and processes, delivering <10% ISOS
  • Ensure KPIs are in place for gap counts
  • Contribute to achieving Customer Satisfaction targets and scores
  • Drive standards for great customer satisfaction and a positive shopping experience
  • Act as an ambassador for the brand
  • Ensure all company policies and procedures are implemented and embedded
  • Adhere to Health & Safety policy and legislation

Requirements

  • Experience in a warehouse, retail, or wholesale environment
  • Sound knowledge of product areas
  • Highly organised with exceptional planning and prioritisation skills
  • Strong time management abilities
  • Proven track record in delivering excellent customer service and satisfaction
  • Team-building skills with the ability to give clear direction and delegate confidently
  • Excellent verbal and written communication skills
  • Strong listening skills

What we offer

  • Competitive hourly rate
  • Pension
  • 30 days annual leave (including statutory holidays)
  • Onsite parking

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