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Répartiteurs

Canada, Ville de Québec Employment contract 52000.00 CAD / Year · Job Posted May 29, 2026
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Job Description

Chez Transco, le travail de nos répartiteurs reflète notre engagement envers la sécurité et le service à la clientèle. Le répartiteur est responsable de la coordination de la circulation des autobus, d'assurer la ponctualité des itinéraires et d'agir comme conseiller de première ligne pour les chauffeurs et les moniteurs.

Job Responsibility

  • Superviser les itinéraires et horaires des autobus
  • Conseiller et encadrer les chauffeurs et les moniteurs
  • Gérer un grand volume de communications téléphoniques et radio
  • Recevoir les plaintes concernant les chauffeurs et les horaires et les signaler au superviseur des opérations ou au gestionnaire
  • Agir comme premier répondant pour les communications avec un client important
  • Participer à la gestion des réservations à la demande, de la facturation et du calcul de paie des chauffeurs
  • Apporter des solutions aux problèmes de cueillette et de livraison
  • Compiler les journées de travail des chauffeurs et effectuer diverses tâches administratives
  • Prendre en charge des affectations et projets spéciaux
  • Aider à la supervision des opérations quotidiennes

Requirements

  • La maîtrise du français, tant à l'oral qu'à l'écrit, est requise pour ce poste.
  • Minimum 6 mois d'expérience en répartition
  • Diplôme d'études secondaires
  • Connaissances de base en radiorépartition
  • Excellentes aptitudes en communication et service à la clientèle
  • Capacité à travailler sous pression et à respecter des échéanciers
  • Connaissances informatiques de base

What we offer

  • Régime de soins dentaires
  • Prestations d'invalidité
  • Régime de soins de santé
  • Prestations de soins de la vue
  • Assurance collective

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