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Trust Housing Association has an exciting opportunity for a Repairs Team Specialist to join our Reactive Maintenance team on a temporary part-time contract until 31st October 2026. This role offers the benefits of hybrid working and can be based from the Edinburgh head office, Glasgow office, or Wishaw office. The successful candidate will be required to work from the Edinburgh office a minimum of 1 day per week.
Job Responsibility:
Be the voice of Trust on the phone and online to customers
Provide reassurance and solutions to customer queries and requests
Deliver an outstanding customer experience across a range of services
Requirements:
Ability to deliver an exceptional customer experience and finding solutions
Great listener who can develop strong relationships with customers
Ensuring we do what we say we will
What we offer:
Blended Working with offices in Edinburgh, Glasgow & Wishaw
Generous Holiday Entitlement and Flexi Time
Access to paid training and paid professional memberships
A choice of pension scheme with employer contributions