CrawlJobs Logo
360 Resourcing Solutions Logo 360 Resourcing Solutions · Real Estate

Repairs Scheduling Manager

United Kingdom, Stratford 38000.00 GBP / Year · Job Posted March 18, 2026
Apply Position
Job Link Share

Job Description

Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the South East. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. We are recruiting for a Repairs Scheduling Manager to lead and manage a centralised Scheduling function operating across multiple contracts. This role is responsible for ensuring operational resources are planned, deployed and utilised effectively to deliver a consistent, high-quality service to residents and clients. The role sits within a newly centralised scheduling model and will play a key part in embedding consistent processes, standards and performance across contracts. The Repairs Scheduling Manager will provide leadership and operational oversight to maximise productivity, meet KPIs and support contract teams in responding effectively to service demand.

Job Responsibility

  • Lead and manage a centralised Scheduling Team supporting multiple contracts
  • Plan and allocate operational resources (operatives and subcontractors) to maximise productivity and first-time fix
  • Work closely with Contract Managers, Operations Managers and Supervisors to align scheduling priorities with operational requirements
  • Act as an escalation point for complex scheduling issues, service failures and resident complaints
  • Monitor performance against KPIs, resource utilisation and service levels
  • Drive continuous improvement in scheduling processes, systems and ways of working
  • Implement escalation and contingency processes during peak demand or operational disruption
  • Support the embedding of the centralised scheduling model across contracts
  • Coach and develop schedulers to maintain consistent standards and performance

Requirements

  • Experience managing a scheduling, planning or resource coordination function
  • Experience within social housing repairs, maintenance, facilities management or field service environments
  • Understanding of reactive repairs and maintenance operations
  • Experience using scheduling, workforce planning or job management systems (e.g. FLS or similar platforms)
  • Experience managing or supervising scheduling teams
  • Strong IT skills, including Microsoft Office / Office 365

What we offer

  • Pension scheme and life assurance
  • 25 days’ holiday + bank holidays
  • Perkbox (discounts, perks & wellbeing offers)
  • 1 paid volunteer day
  • £2,000 refer-a-friend bonus after the referee passes probation
  • Opportunities for development and progression across Axis CLC
360 Resourcing Solutions - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Repairs Scheduling Manager

8 matching positions

Scheduling Manager

To lead and manage a centralised Scheduling function operating across multiple c...
Location
Location
United Kingdom , Stratford
Salary
Salary:
38000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent stakeholder management skills, with the ability to communicate effectively with operatives, operational managers, clients and residents
  • Strong problem-solving capability, with a practical and solutions-focused approach to scheduling challenges
  • Highly organised, resilient and able to manage a large, fast-moving workload with competing priorities
  • Calm, professional and decisive under pressure
  • Flexible and adaptable, with the ability to lead through change
  • Proven experience in a resource scheduling, planning or operational coordination leadership role, ideally within social housing, repairs or maintenance
  • Sound understanding of domestic repairs and maintenance environments
  • Experience working with Dynamic Resource Scheduling (DRS) or similar workforce planning systems
  • Confident user of Office 365 / Microsoft Office applications
Job Responsibility
Job Responsibility
  • Lead and manage a centralised Scheduling Team, ensuring consistent standards, processes and performance across all contracts
  • Ensure operational resources (operatives and subcontractors) are planned and utilised effectively to maximise productivity and first-time fix
  • Coach, develop and motivate schedulers to deliver service excellence, performance targets and customer satisfaction
  • Act as an escalation point for complex scheduling issues, resident complaints and service failures, driving timely and positive resolution
  • Work closely with Contract Managers, Operations Managers and Supervisors to align scheduling priorities with contract requirements
  • Implement and manage escalation and contingency processes, including support during peak demand or major incidents (including out-of-hours escalation where required)
  • Drive continuous improvement within the scheduling function, identifying efficiencies, standardising best practice and improving ways of working
  • Monitor performance against KPIs, resource utilisation and service levels, providing insight and recommendations to operational leadership
  • Promote strong working relationships with internal stakeholders, clients, supply chain partners and front-line teams
  • Support business change initiatives linked to centralisation, systems development and service transformation
Read More
Arrow Right

Senior Repairs Operations Manager

Our client is seeking a dynamic and experienced leader to take full accountabili...
Location
Location
United Kingdom , London
Salary
Salary:
73000.00 - 81400.00 GBP / Year
voxconsultants.com Logo
Vox Consultants
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven leadership experience in a similar role within property services, repairs, asset management or housing
  • Strong track record of building and leading high‑performing teams within a customer‑focused environment
  • Extensive commercial and operational experience managing third‑party contractors in a property‑related service area
  • Significant budget management experience at a senior level
  • Demonstrated ability to analyse data, diagnose complex issues and implement effective solutions
  • Strong IT literacy, including experience with repairs management systems, workforce planning and job scheduling tools
  • Excellent stakeholder management skills, with the ability to develop constructive relationships across all levels
  • Health & Safety qualification: IOSH Managing Safely (5‑day) or NEBOSH Construction Certificate (essential)
  • Willingness to work toward an Ofqual-recognised qualification in Housing Management (e.g., CIH Level 5) if not already held
  • Must demonstrate and uphold organisational values and behaviours
Job Responsibility
Job Responsibility
  • Lead, manage and control an annual budget of circa £4m, working closely with finance and senior leadership on forecasting and financial performance
  • Oversee the delivery of responsive repairs across the London region, ensuring KPIs and performance standards are consistently met and exceeded
  • Build, lead, motivate and develop a high‑performing team, embedding a culture focused on customer satisfaction and continuous improvement
  • Act as the escalation lead for complex complaints, using customer feedback to influence service improvement
  • Ensure compliance with safety legislation, regulatory requirements, policies and best practice across all operational functions
  • Strengthen collaborative relationships with internal teams, contractors, consultants and resident stakeholders
  • Performance‑manage contractors and partners delivering repair services, ensuring quality, productivity and value for money
  • Lead the client function for partnering contractors and maintain strong, effective working relationships
  • Manage and support the out‑of‑hours service, acting as an escalation point when required
  • Oversee responses to Environmental Health Notices and maintain strong relationships with local authorities
  • Fulltime
Read More
Arrow Right

Repairs Site Manager

Axis, part of Axis CLC, is a trusted property services specialist delivering res...
Location
Location
United Kingdom , Hastings
Salary
Salary:
40000.00 - 45000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience managing complex routine repairs within social housing or property maintenance
  • Strong technical understanding of repairs, specifications, defect diagnosis and repair sequencing
  • Good working knowledge of Schedule of Rates (SOR) and repair coding
  • Experience managing subcontractors and monitoring performance and quality
  • Confident communication skills, with experience liaising with tenants, clients and internal stakeholders
  • Solid understanding of Health & Safety requirements and compliance in occupied properties
  • IT literacy, including experience using job management systems and reporting tools
  • CSCS card
  • Full UK driving licence
Job Responsibility
Job Responsibility
  • Manage the delivery of complex routine repairs, ensuring works are correctly specified, coded and completed to required standards
  • Review and agree repair specifications, scopes and variations, ensuring technical accuracy and cost control
  • Oversee subcontractors, monitoring quality, productivity, compliance and programme adherence
  • Act as the main point of contact for tenants and client representatives, managing communication professionally and resolving issues promptly
  • Monitor progress on site, addressing technical challenges and ensuring works meet contract KPIs and client expectations
  • Ensure Health & Safety compliance, including RAMS, site inspections and safe systems of work
  • Maintain accurate records, reports and documentation to support performance tracking and audit requirements
  • Attend and contribute to weekly update and performance meetings, providing clear progress updates and highlighting risks or concerns
What we offer
What we offer
  • Company van and fuel card for business use
  • Pension scheme
  • Life assurance
  • 25 days’ holiday + bank holidays
  • Opportunities for development and progression across Axis CLC
  • Fulltime
Read More
Arrow Right

Repairs Site Manager

Axis, part of Axis CLC, is a trusted property services specialist delivering res...
Location
Location
United Kingdom , Sittingbourne
Salary
Salary:
40000.00 - 45000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience managing complex routine repairs within social housing or property maintenance
  • Strong technical understanding of repairs, specifications, defect diagnosis and repair sequencing
  • Good working knowledge of Schedule of Rates (SOR) and repair coding
  • Experience managing subcontractors and monitoring performance and quality
  • Confident communication skills, with experience liaising with tenants, clients and internal stakeholders
  • Solid understanding of Health & Safety requirements and compliance in occupied properties
  • IT literacy, including experience using job management systems and reporting tools
  • CSCS card
  • A full UK driving licence
Job Responsibility
Job Responsibility
  • Manage the delivery of complex routine repairs, ensuring works are correctly specified, coded and completed to required standards
  • Review and agree repair specifications, scopes and variations, ensuring technical accuracy and cost control
  • Oversee subcontractors, monitoring quality, productivity, compliance and programme adherence
  • Act as the main point of contact for tenants and client representatives, managing communication professionally and resolving issues promptly
  • Monitor progress on site, addressing technical challenges and ensuring works meet contract KPIs and client expectations
  • Ensure Health & Safety compliance, including RAMS, site inspections and safe systems of work
  • Maintain accurate records, reports and documentation to support performance tracking and audit requirements
  • Attend and contribute to weekly update and performance meetings, providing clear progress updates and highlighting risks or concerns
What we offer
What we offer
  • Company van and fuel card for business use
  • Pension scheme and life assurance
  • 25 days’ holiday + bank holidays
  • Opportunities for development and progression across Axis CLC
  • Fulltime
Read More
Arrow Right
New

Service Coordinator

Location
Location
United Kingdom , Fleet
Salary
Salary:
28000.00 - 30000.00 GBP / Year
therecruitersroom.co.uk Logo
The Recruiters Room
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
  • Excellent computer proficiency (MS Office, Excel and Outlook)
  • Preferred experience in QuickBooks or similar accounting package
  • Qualifications in GCSE English, Math’s preferred, but relevant job experience can also be suitable
  • Preferred experience in service delivery, office organisation and business processes
  • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
  • Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
  • Ability to safely and successfully perform the essential job functions consistent with high levels of concentration
  • Ability to maintain regular and punctual attendance
  • Must be able to communicate confidently & politely both in person and via the telephone with both customers and colleagues
Job Responsibility
Job Responsibility
  • Communicating with customers and maintaining internal CRM and database systems
  • Assisting with H&S RAMS in coordination with H&S manager
  • Managing work schedules for Service Engineers
  • Repair quoting and follow up, liaising with clients & organisation of engineers/sub-contractors
  • Raising purchase orders for the procurement of service and repair parts/sub-contractors using QuickBooks accounting software
  • Raising invoices, as required, for repairs/call outs using QuickBooks accounting software
  • Supporting colleagues during holidays/sickness/busy periods
  • Maintain compliance with all company policies and procedures
  • Perform related duties as assigned by Line Manager/Director
  • Fulltime
Read More
Arrow Right
New

Facility Operations/Management Specialist

Opportunity: Facility Operations/Management Specialist (Federal Contractor) Cor...
Location
Location
United States , Houlton
Salary
Salary:
Not provided
sdsolutionsllc.com Logo
SD Solutions, LLC
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A Bachelor's degree is required
  • Minimum OSHA 10 hour training preferred
  • 5 or more years of recent and continuous Facilities Maintenance and Repair Management work experience and should also have some government and/or commerical construction project experience
  • Must be capable of operating facilities and identify, diagnose, monitor, track, and report on facility maintenance and repairs for multiple locations to include managing schedules and budgets
  • OSHA and/or other relevant facilities, workplace safety, and trades related certifications (for example, HVAC, electrical, etc.)
  • If no related certifications, well rounded trades experience is highly preferred (electrical, HVAC, plumbing, roofing, security systems, generators, paving, solar/wind power, etc.)
  • Ability to create SOWs (Statements of Work, or scope of work/requirements documents) and IGCEs (Independent Government Cost Estimates, or minor construction-maintenance-repair estimates) for bids/procurement and work order related requirements (that is, the ability to create bids and procurement requests)
  • Experience using real property/facilities management related systems such as TRIRIGA, Maximo, or similar
  • Experience with estimating tools such as RSMeans (Procore, Buildertrend, or other similar tools or customized Excel workbooks)
  • Able to assist in developing repair solutions for facilities and developing task and project documentation as required
Job Responsibility
Job Responsibility
  • Manages client facilities for our federal client
  • Excellent customer service is critical to the position
  • Self-motivated and requires little to no supervision and has experience as a property/facilities manager dealing with multiple facilities and contractors
  • Supports the Facility Infrastructure Manager (FIM) in tasks related creating SOWs (Statements of Work) / IGCEs (Independent Government Cost Estimates), procurement and work order related processes (i.e., TRIRIGA entries, creating procurement requests, etc.), coordinating maintenance actions with sites and contractors, and has experience with estimating tools such as RSMeans
  • Works with Corridor Managers/Specialists to gather detailed information of sites, equipment, repairs, etc. to be reported to upper management
  • Possesses Facility Management experience to clarify work order requests and monitors minor repair and task order performance
  • Monitors Operational Contract performances when the COR is not present in area
  • Manages, tracks, and reports on the required funding and the budget for the initiative project, or task in its purview
  • Supports the BPAM PMO by monitoring maintenance work and tracking the completion, assisting the government in developing repair solutions for facilities, and developing task and project documentation as required
  • Assists the government in oversight and monitoring of environmental task completion and shall assist the government in making sure all permits, warranties, and equipment documentation is accounted for in the appropriate systems of record
What we offer
What we offer
  • Eligible for paid benefits
  • Relocation assistance and a sign-on bonus are available for qualified candidates who receive their clearance and subsequently become employed with SD Solutions for this position
  • Fulltime
Read More
Arrow Right
New

Major Construction Project Manager

Opportunity: Major Construction Project Manager - Washington, DC. Corporate Over...
Location
Location
United States , Washington
Salary
Salary:
Not provided
sdsolutionsllc.com Logo
SD Solutions, LLC
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree is required with a minimum of 5 years of experience in performing large commercial or government construction related project management activities
  • Experience in the field may substitute for a degree
  • Possess a proven experience developing and maintaining working relationships with high level officials and technical experts
  • Experience with writing and developing projects
  • Experience writing and developing PRDs, SOWs, SOOs, PWSs, and IGCEs (experience drafting the commercial equivalents of these documents may be acceptable)
  • Proficiency and experience with RSMeans or similar construction cost estimating software
  • Ability to conduct analytic assessments of work plans and progress reports and identify strengths and weaknesses
  • Ability to work collaboratively with all team members
  • Excellent written and oral communication skills
  • Familiar with Microsoft office suite of programs, especially MS PowerPoint, Excel, and Word
Job Responsibility
Job Responsibility
  • Manages the budget, schedule, and requirements of multiple concurrent major construction, renovation, and other large repair projects
  • Liaises between project managers, other governmental entities, upper management, and international border partners
  • Supports project planning, production, quality, project financial, and staff direction and oversight, and providing deliverables under the task order
  • Reports on project progress and respond to inquiries about projects from client management and Congress
  • Interface regularly with stakeholders to Project Managers, and other U.S. Government agencies and components
  • Develops scopes of work and project requirement packages for new projects in the portfolio
  • this involves working with stakeholders to determine the requirements of the project and liaise with the technical experts who can develop project strategy/solutions (engineering, environmental, real estate, and cost estimates) for these requirements
  • Assists government stakeholders to create and manage the budgets and schedules and prioritizing of current and future year construction project plans for the program
  • Resolves urgent, time sensitive or unforeseen issues that arise in construction projects related to funding, project coordination and construction issues
  • Provides risk management baseline and manage contingency execution
What we offer
What we offer
  • Relocation assistance
  • Sign-on bonus
  • Candidate Referral Fee Program
  • Extremely competitive compensation
  • Extremely attractive benefits package
  • Fulltime
Read More
Arrow Right
New

Major Construction Project Manager

Opportunity: Major Construction Project Manager - Aliso Viejo, CA. SD Solutions,...
Location
Location
United States , Aliso Viejo
Salary
Salary:
100000.00 - 125000.00 USD / Year
sdsolutionsllc.com Logo
SD Solutions, LLC
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree is required with a minimum of 5 years of experience in performing large commercial or government construction related project management activities
  • Experience in the field may substitute for a degree
  • Possess a proven experience developing and maintaining working relationships with high level officials and technical experts
  • Experience with writing and developing projects
  • Experience writing and developing PRDs, SOWs, SOOs, PWSs, and IGCEs (experience drafting the commercial equivalents of these documents may be acceptable)
  • Proficiency and experience with RSMeans or similar construction cost estimating software
  • Ability to conduct analytic assessments of work plans and progress reports and identify strengths and weaknesses
  • Ability to work collaboratively with all team members
  • Excellent written and oral communication skills
  • Familiar with Microsoft office suite of programs, especially MS PowerPoint, Excel, and Word
Job Responsibility
Job Responsibility
  • Manages the budget, schedule, and requirements of multiple concurrent major construction, renovation, and other large repair projects
  • Liaises between project managers, other governmental entities, upper management, and international border partners
  • Supports project planning, production, quality, project financial, and staff direction and oversight, and providing deliverables under the task order
  • Reports on project progress and respond to inquiries about projects from client management and Congress
  • Interface regularly with stakeholders to Project Managers, and other U.S. Government agencies and components
  • Manages the budget, schedule, and requirements of multiple concurrent projects
  • Liaise between other government agency project managers and representatives, upper management and international partners to ensure that projects align with the goals of each stakeholder
  • Develops scopes of work and project requirement packages for new projects in the portfolio
  • this involves working with stakeholders to determine the requirements of the project and liaise with the technical experts who can develop project strategy/solutions (engineering, environmental, real estate, and cost estimates) for these requirements
  • Assists government stakeholders to create and manage the budgets and schedules and prioritizing of current and future year construction project plans for the program
What we offer
What we offer
  • Relocation assistance
  • Sign-on bonus
  • Eligible for paid benefits
  • Candidate Referral Fee Program
  • Fulltime
Read More
Arrow Right