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Repairs Estimator

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Social Value Portal Ltd

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Location:
United Kingdom , Sunbury-On-Thames

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Category:
Construction

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

At ORONA, we are global leaders in the design, manufacture, installation, maintenance and modernisation of lifts, escalators, moving ramps and walkways. Operating in over 100 countries, with 330,000 lifts worldwide using our technology and 2 manufacturing plants, we are proud to be Number 1 in Europe for complete lift production capacity. The Role: Responsible for identifying repair work opportunities; compiling quotations for repair works and progressing with customers to gain chargeable orders. Liaises with service & account managers in regional offices to maximise chargeable repair order opportunities. Reviews customer orders gained and accurately prepares repairs package for handover to relevant Repairs Supervisor for completion.

Job Responsibility:

  • Review maintenance reports and engineer notes to identify repair opportunities
  • Create accurate, timely quotations for repairs and insurance requests
  • Follow up with clients to ensure quotes are received and understood
  • Convert quotes into orders by building trust and offering solutions
  • Support admin tasks in the regional service office, including handling calls

Requirements:

  • Previous experience in the lift industry is essential, ideally in a sale or estimating capacity
  • Strong interpersonal and communication skills, with the ability to build effective relationships with clients
  • Excellent organizational skills and the ability to manage multiple tasks in a fast-paced environment
  • Proficiency in IT tools and systems related to quoting and customer management
What we offer:
  • Competitive pay
  • 25 days of annual leave, increasing to 30 with service, and 8 public holidays
  • Pension scheme with increasing company contributions
  • Life Insurance
  • Medical Cash Back Plan
  • Access to 24/7 GP services
  • Enhanced leave for family-related events and emergencies
  • Employee Assistance Programme
  • Eyecare vouchers
  • Long Service Awards
  • Recruitment Referral Fee
  • Ongoing Training & Development opportunities

Additional Information:

Job Posted:
April 23, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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