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Repair Technician

Profound Medical

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Location:
Canada , Mississauga

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Category:
Manufacturing

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Contract Type:
Not provided

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Salary:

24.00 - 30.00 CAD / Hour
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Job Description:

As a Repair Technician specializing in RMA service and repair, you will be a hands-on expert responsible for the troubleshooting, repair, calibration, and maintenance of our medical devices that have been returned from the field. Repair product within a controlled, quality-focused environment, ensuring every repaired device meets stringent functional specifications, quality standards, and is safe for clinical use.

Job Responsibility:

  • Contribute to a positive work culture and foster a high-performance team environment
  • Communicating pertinent information regarding timelines, goals, or objectives
  • Perform hands-on mechanical, electrical, and/or software troubleshooting of returned medical devices down to the component or sub-assembly level
  • Accurately document all service activities within the QMS and service management software. Ensure all DHRs are complete, accurate, and comply with GDP
  • Execute functional testing, calibration procedures, and final verification tests on repaired units using specialized test equipment and fixtures to ensure performance matches original manufacturing specifications
  • Support the Corrective and Preventive Action (CAPA) process based on identified field failure trends. Collaborate with R&D and Manufacturing Engineers to implement robust, systemic fixes and prevent recurrence
  • Support Complaint Handling to ensure timely failure investigations are linked to customer complaints, providing technical insights for regulatory reporting
  • Strictly adhere to established work instructions, quality procedures, and safety protocols relevant to a regulated medical device environment. Understand and follow the requirements of ISO 13485
  • Manage spare parts inventory within the service depot, performing cycle counts and requesting replenishment to ensure efficient repair turnaround times
  • Maintain control of equipment requiring calibration and preventive maintenance. Support preventive maintenance work with manufacturing engineers
  • Actively support quality control and continuous improvement through participation in engineering changes and other improvement programs
  • Support Lean activities and initiatives
  • Support EHS activities and initiatives
  • Perform other duties/special projects as assigned.

Requirements:

  • Post-Secondary diploma required
  • University or college degree in a technical area such as Mechanical/ Electronics/ Electro-Mechanical Technology or Engineering with Mechanical/ Electronics background preferred
  • 2-5 years of manufacturing experience in a regulated environment (ISO 9001) performing intricate (high dexterity) manufacturing, preferably in the medical device industry (ISO 13485)
  • Exposure to test equipment such as hi-pot, current leakage tester, and pressure leak tester
  • Ability to use common shop tools
  • IPC Soldering Certification preferred
  • Exposure to use of common mechanical measuring equipment
  • Logical thinking with creative problem-solving ability
  • Detail-orientated, highly motivated, patient and diligent
  • Able to work well in teams and independently
  • Experience working with MR compatible devices and therapeutic ultrasound devices is an asset
  • Knowledge of good manufacturing practices.

Nice to have:

  • Experience working with MR compatible devices and therapeutic ultrasound devices is an asset
  • IPC Soldering Certification preferred
  • University or college degree in a technical area such as Mechanical/ Electronics/ Electro-Mechanical Technology or Engineering with Mechanical/ Electronics background preferred.
What we offer:
  • group RRSP
  • medical benefits paid by the employer

Additional Information:

Job Posted:
February 08, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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