CrawlJobs Logo

Repair & Returns Coordinator

jobs.360resourcing.co.uk Logo

360 Resourcing Solutions

Location Icon

Location:
United Kingdom , Hook, Hampshire

Category Icon
Category:

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

Not provided

Job Description:

This role will be overseeing the daily operations of the customer technical repair centre. This includes managing repair schedules, coordinating technician tasks, ensuring timely completion of repairs, and maintaining an efficient workflow.

Job Responsibility:

  • Liaison between the repair department and other departments
  • Act as a point of contact for repair-related inquiries and issues within the business
  • Track repair progress and update relevant stakeholders on the status of ongoing repairs
  • Maintain accurate records of repair requests, work orders, and repair histories
  • Generate and present regular reports on repair activities
  • Assist in troubleshooting and resolving technical issues on the shop floor as needed
  • Maintain regular communication with the repair team to ensure any potential downtime is properly coordinated with their activities
  • Ensure that all repairs are correctly routed through the system
  • Support engineering with routing repairs and creating engineering reports for completed repairs
  • Support the repair team where necessary to progress repairs through the business
  • Understanding customer needs, being professional and empathetic
  • Other duties as required
  • Investigating and searching for missing information needed to track returns

Requirements:

  • Ability to communicate and be on the production floor for extended periods
  • Able to interpret engineering drawings and bills of materials (BOM)
  • Excellent attention to detail and accuracy
  • Ability to concentrate for extended periods of time on repetitive tasks
  • Excellent communication and interpersonal skills to work effectively with cross-functional teams
  • The ability to achieve UK security clearance is to be required for this role
  • All applicants should have the Right to Work in the UK
What we offer:
  • 23 days holiday (plus Bank Holidays & Flex Days)
  • early finish on a Friday
  • Flexible working opportunities
  • Company Pension Scheme
  • Health Cash Back Scheme
  • a range of discounts
  • excellent training and development opportunities
  • pay for professional memberships on a case-by-case basis

Additional Information:

Job Posted:
March 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Repair & Returns Coordinator

Logistics Specialist

Solaris Laser is part of Markem-Imaje, a trusted world manufacturer of product i...
Location
Location
Poland , Warsaw
Salary
Salary:
Not provided
doverprecision.com Logo
Dover Precision Components
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 3 years of experience in Logistics/Shipping (Import/Export) or Customer Service or a similar role
  • Familiarity with SAP and/or Salesforce (preferred) and basic Excel skills
  • English proficiency at B2 level or higher
  • Ability to interact with customers and provide helpful advice
  • Strong time management and ability to handle multiple tasks at once
Job Responsibility
Job Responsibility
  • Order Management: Enter orders for printers and demo products in SAP. Coordinate order processing, shipping timelines, and delivery status with internal teams and customers
  • Order Tracking: Monitor SAP reports to track order progress, resolve issues, and ensure accurate invoicing
  • Shipping Coordination: Organize and monitor shipments (domestic and international), prepare shipping documentation, and ensure compliance with local and international regulations
  • Customs and Export/Import Processes: Handle documentation for customs clearance, verify HS codes, and liaise with freight forwarders, ensuring shipments meet all legal requirements
  • Returns and Repairs: Coordinate returns and repairs, ensuring timely processing and communication with the customer
  • Claims Handling: Manage claims for lost, delayed, or damaged shipments and ensure resolutions in collaboration with logistics partners
  • Inventory and Shipping Reports: Maintain accurate shipping records, track inventory movement related to orders and returns, and support logistics reporting
  • Internal Collaboration: Act as a key liaison between customer service, warehouse, and logistics partners to ensure smooth execution of deliveries
  • Invoice and Delivery Queries: Be the go-to contact for customer questions related to shipments, delivery documents, and invoicing
  • Customer Support: Communicate with customers to assist with orders, inquiries, and issue resolution
Read More
Arrow Right

Sales Associate

Build a high-impact career in medical device sales with a clear path to growth. ...
Location
Location
United States , Minneapolis
Salary
Salary:
60000.00 - 62000.00 USD / Year
karlstorz.com Logo
KARL STORZ
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 2 years of sales experience, preferably in the medical device industry, or 2 years as a KARL STORZ Onsite Specialist
  • Bachelor’s degree or equivalent work experience
  • Ability to travel to customer sites approximately 90% of the time
  • Ability to meet and maintain hospital credentialing requirements
  • Proficiency in Microsoft Office
  • Working knowledge of hospital environments, including the Operating Room, Bio-Med, and Central Processing
  • Demonstrated professionalism and adherence to hospital and company protocols
  • Ability to lift up to 35 lbs. of equipment
  • Valid driver’s license required
Job Responsibility
Job Responsibility
  • Contribute to achieving annual sales quotas within the assigned territory
  • Conduct product demonstrations, trials, and evaluations for capital equipment
  • Provide case coverage in support of existing products and upcoming trials
  • Participate in or lead capital equipment installations and related in-servicing
  • Support and lead trials and ongoing case coverage for single-use product initiatives
  • Present and differentiate product features, benefits, and clinical applications in compliance with product labeling
  • Establish and maintain compliant, professional relationships with physicians, nurses, sterile processing, materials management, and administrative personnel
  • Conduct comprehensive customer visits across departments, including addressing service and repair needs
  • Prepare sales quotes and service agreements
  • Support company-sponsored promotional initiatives
What we offer
What we offer
  • Medical / Dental / Vision including a state-of-the-art wellness program and pet insurance
  • 3 weeks vacation, 11 holidays plus paid sick time
  • Up to 8 weeks of 100% paid company parental leave
  • 401(k) retirement savings plan providing a match of 60% of the employee’s first 6% contribution
  • Section 125 Flexible Spending Accounts
  • Life, STD, LTD & LTC Insurance
  • Tuition pre-imbursement up to $5,250 per year
  • Fitness reimbursement of up to $200 annually
  • Fulltime
Read More
Arrow Right

Rental Asset Manager

A Rental Asset Manager plays a critical role in driving operational efficiency, ...
Location
Location
United States , Kermit
Salary
Salary:
Not provided
atlas.energy Logo
Atlas Energy Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3–7 years experience in equipment rental management, supply chain, oil & gas operations, or related field
  • Strong negotiation and vendor‑management skills
  • Excellent organizational and documentation capabilities
  • Ability to interpret contracts, invoices, and operational data
  • Proficiency with equipment tracking systems, spreadsheets, and ERP tools
  • Experience in energy, mining, construction, logistics, or industrial operations
  • Knowledge of cost‑tracking methodologies and fleet optimization strategies
  • Familiarity with procurement processes and supply chain best practices
  • Attention to Detail
  • Accountability & Ownership
Job Responsibility
Job Responsibility
  • Oversee the end‑to‑end rental equipment supply chain, ensuring the right assets are sourced, delivered, and available to operations
  • Coordinate with operations, procurement, and field teams to anticipate and fulfill equipment requirements
  • Identify, evaluate, and cultivate strong relationships with key equipment rental suppliers
  • Act as the primary point of contact for all rental vendors
  • Monitor vendor performance, responsiveness, and service quality
  • develop a preferred supplier list
  • Negotiate rental rates, commercial terms, service levels, and contract durations
  • Ensure compliance with Atlas Energy Solutions’ procurement standards and legal requirements
  • Track contract expirations, renewals, and renegotiation opportunities
  • Maintain meticulous records of all rental equipment on site, including physical verification and documentation
What we offer
What we offer
  • 100% covered Medical, Dental, and Vision
  • 401K with company match, immediate vesting
Read More
Arrow Right

Logistics Engineer

Airbus FHS provides customized services to its Customers (mainly Airlines) rangi...
Location
Location
India , New Delhi
Salary
Salary:
Not provided
airbus.com Logo
Airbus
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Graduation/Degree in Engineering (preferably Aviation related)
  • Minimum of 5 years of experience in Aviation Logistics environment
  • Experience in working with OEM, Suppliers, MRO
  • Hands on experience on Aviation ERP / SAP MM Module preferable
  • Knowledge on Computer Applications and MS Office/G Suite
  • Autonomous and able to work within a team and in a multicultural environment
  • Ability to work with multiple stakeholders in timely environment
  • Building Customer/Supplier Relation and support
Job Responsibility
Job Responsibility
  • Warranty Management: Daily review of airline tech logs/DFPs/WOs to identify and claim compensation for Line Maintenance defects
  • Assessment of Heavy Maintenance work packs to identify material and labor claims with Original Equipment Manufacturers
  • Review of Service Bulletins for warranty entitlement
  • Assessment of warranty rejections and liaising with suppliers
  • Analysis and review of expendable equipment to identify individual part claims
  • To enforce contractual terms and recover associated benefits
  • To apply continuous improvement to develop processes, procedures and systems
  • Lead/Support periodic program reviews
  • Identify, create and manage warranty claims for component, line maintenance, heavy maintenance and other eligible events
  • Reporting as per set KPI
  • Fulltime
Read More
Arrow Right

Egs Vehicle Administrator

For more than 25 years, MSX International has been a dedicated partner to leadin...
Location
Location
United States , Irvine
Salary
Salary:
20.00 - 27.00 USD / Hour
chat3d.ai Logo
Chat3D
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Recent college graduates with 6 months – 1 year analytical and reporting experience
  • BA/BS degree required
  • Excellent communication skills, comfortable with all management levels
  • Strong organizational, decision-making, and problem-solving skills
Job Responsibility
Job Responsibility
  • Manage engineering fleet vehicles, including production, pre-production, and buy-back units
  • Coordinate and distribute vehicles and distributor plates
  • Ensure timely entry and check-in/out of vehicle information into the vehicle tracker
  • Maintain accurate records in the vehicle management system for pre-production, production, and buy-back vehicles
  • Submit and track vehicle orders until arrival at NHQ
  • Ensure up-to-date vehicle maintenance
  • Track, confirm repairs and returns of buy-back vehicles
  • Coordinate with the engineering garage vehicle repairs
  • Assist with internal and external vehicle loans, ensuring cleared motor vehicle records, valid loan agreements, and insurance placements are in place
  • Prepare and coordinate VIP/Executive vehicle loans
  • Fulltime
Read More
Arrow Right

Logistics Analyst 1

Job description About Lam
Location
Location
India , Bangalore
Salary
Salary:
Not provided
lamresearch.com Logo
Lam Research
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 0 to 2 years of experience
  • 1 year of working experience in multinational high technology corporation, in Reverse logistics, repair operations, supply chain is preferable
  • Typically requires a minimum of bachelor’s degree in Engineering (Mechanical/IP/IM) or MBA in supply chain or operations
  • Proven experience in managing processes in the any of areas related to reverse value chain, logistics and customer service with natural flair for problem-solving, related to process and SAP etc.
  • Demonstrated ownership with regards to KPI’s for his/her respective function, including RCCA for misses
  • Proficiency in SAP MM/SD, MS Office Skills (Excel, Word, PowerPoint)
  • High level of stakeholder’s interfacing skills across regions, effective listener, professional and courteous, need to be able to escalate effectively when required
  • Strong Problem Solving and Decision-Making skills & Ability to work independently and meet aggressive timelines
Job Responsibility
Job Responsibility
  • Follow & execute defined guidelines/checklist in managing global returns & coordinate closely with regional SPOCs, Field engineers and Customer service to ensure part return within agreed SLA
  • Perform analysis related to Spares Returns Order Processing, Lam’s Reverse Logistics Management System in SAP, Lam’s Quality Defect Reporting System and SAP Material Master
  • Analyze reports and metrics for deviation from plan, reconcile data variances and use that information to guide the identification of root cause and execution of corrective action activities to deliver system capability and improvement
  • Works with Regional Users to understand gaps. Conducts root cause and corrective actions to drive closure to the gaps
  • Works with management & global stakeholders to address multiple aspect of returns process, including reverse logistics, repairs, customer issue’s, business plans and product availability
  • Work closely with Lam Engineers, ensure return of warranty eligible parts after failure analysis
  • Monitor logistics, flow of parts and POD, must take proactive action if delay or escalate
  • Maintain consistent follow-up and track each stage of the return process to ensure a complete, closed-loop transaction
  • Interacts with customers and/or service representatives to handle a variety of post-sales repair/refurb/cleaning service functions
  • Ability to understand issue’s related to returns, RCA and provide solution in time bound manner
Read More
Arrow Right

Mechanic Class A - Float

The Class "A" Mechanic inspects, diagnoses, repairs, and/or installs parts on de...
Location
Location
Canada , Niagara-on-the-Lake
Salary
Salary:
45.21 CAD / Hour
purolator.com Logo
Purolator
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Completion of Community College of About Two Academic Years - Specialized trade or occupational courses
  • Trade certification as an Automotive Service Technician (310S)
  • 5 years of experience diagnosing, repairing, and maintaining automotive equipment
  • G driver license
  • Troubleshoot Mechanical And Collision Repairs
  • Vehicle Maintenance
  • Service Reports and Logs Maintenance
Job Responsibility
Job Responsibility
  • Inspect, service, and repair delivery and related vehicles to meet vehicle safety, operational, and productivity goals and standards
  • Conduct maintenance and repairs, order parts, document and update work orders, communicate with suppliers and operations, etc.
  • Diagnose, troubleshoot, and report quality control issues (e.g., wipers not working) to determine their cause and identify if mechanical or general repairs or changes to the vehicle warranty are required
  • Conduct repairs, order and install parts, and inform customers of the status of repairs
  • Maintain parts inventory and purchase parts required for vehicle maintenance and repairs
  • Determines if parts can be rebuilt or repaired and returned to the active inventory
  • Coordinate administrative requirements for preventative maintenance
  • Provide emergency road service when vehicles break down on route to assess if the vehicle can be repaired on site
  • Identifies root causes and repair options (e.g., location of repair, payment options, parts or other materials required, methods of payment, etc.)
  • Arrange for trucks to be picked up through third party vendors (towing companies), etc.
  • Fulltime
Read More
Arrow Right

Mechanic Class A

The Class "A" Mechanic inspects, diagnoses, repairs, and/or installs parts on de...
Location
Location
Canada , Toronto
Salary
Salary:
Not provided
purolator.com Logo
Purolator
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Completion of Community College of About Two Academic Years - Specialized trade or occupational courses
  • Trade certification as an Automotive Service Technician (310S) to inspect, diagnose, repair, and service mechanical, electrical, and electronic systems and components for cars, buses, and trucks
  • 5 years of experience diagnosing, repairing, and maintaining automotive equipment
  • Quebec requires competence card from the parity committee or 3 years of experience with a letter attesting to its competence for a vehicle fleet
  • G driver license
Job Responsibility
Job Responsibility
  • Inspect, service, and repair delivery and related vehicles to meet vehicle safety, operational, and productivity goals and standards
  • Conduct maintenance and repairs, order parts, document and update work orders, communicate with suppliers and operations, etc.)
  • Diagnose, troubleshoot, and report quality control issues (e.g., wipers not working) to determine their cause and identify if mechanical or general repairs or changes to the vehicle warranty are required
  • Conduct repairs, order and install parts, and inform customers of the status of repairs
  • Maintain parts inventory and purchase parts required for vehicle maintenance and repairs
  • Determines if parts can be rebuilt or repaired and returned to the active inventory
  • Coordinate administrative requirements for preventative maintenance
  • Provide emergency road service when vehicles break down on route to assess if the vehicle can be repaired on site
  • Identifies root causes and repair options (e.g., location of repair, payment options, parts or other materials required, methods of payment, etc.)
  • Arrange for trucks to be picked up through third party vendors (towing companies), etc.
Read More
Arrow Right